HP 3502 IP Phone User Manual

1. Introducció

This manual provides comprehensive instructions for the setup, operation, and maintenance of your HP 3502 IP Phone. The HP 3502 is a robust Voice over IP (VoIP) telephone designed for business environments, featuring four softkeys and full-duplex speakerphone capabilities for clear communication.

2. Contingut del paquet

Please verify that all items listed below are present in your package. If any items are missing or damaged, contact your vendor immediately.

• HP 3502 IP Phone Unit
• Telèfon
• Cable de l'auricular
• Cable Ethernet (RJ-45)
• Power Adapter (if not using Power over Ethernet - PoE)
• Guia d'inici ràpid

3. Producte acabatview

Figura 3.1: Davant view of the HP 3502 IP Phone. The image displays the phone's handset resting on its cradle on the left side. The main unit features a rectangular display screen at the top, below which are four softkeys. To the right of the display is a navigation cluster, and below that is a standard numeric keypad with additional function buttons.

The HP 3502 IP Phone is designed for intuitive use and reliable performance. Key features include:

• Pantalla de visualització: A 4.3-inch screen for call information, menus, and status.
• Tecles programades: Four context-sensitive buttons located directly below the display, whose functions change based on the phone's current state.
• Altaveu dúplex complet: Allows for hands-free conversations with clear audio.
• Teclat numèric: Standard 0-9 keys for dialing, along with * and #.
• Clúster de navegació: Buttons for menu navigation and selection.
• Botons de funció dedicats: Includes buttons for volume control, mute, headset, speaker, and message waiting indicator.
• Font d'alimentació: Supports both Corded Electric power and Power over Ethernet (PoE).

4. Configuració

4.1 Connexió física

1. Connecteu el telèfon: Connecteu un extrem del cable en espiral del auricular a l'auricular i l'altre extrem al port d'auricular de la base del telèfon.
2. Connecteu-vos a la xarxa:
   • Locate the "LAN" or "NETWORK" port on the back of the phone.
   • Connect one end of the Ethernet cable to this port and the other end to an active network port (e.g., a wall jack or network switch).
3. Connectar l'alimentació:
   • If your network supports Power over Ethernet (PoE), the phone will power on automatically once the Ethernet cable is connected.
   • If PoE is not available, connect the provided power adapter to the "POWER" port on the phone and then plug the adapter into a standard electrical outlet.
4. Engegada inicial: The phone will power on and begin its boot sequence. This may take a few moments. The display will show boot progress and then indicate network status.

4.2 Network and Account Configuration

The HP 3502 IP Phone typically obtains network settings (IP address, subnet mask, gateway, DNS) automatically via DHCP. VoIP account registration (SIP or H.323) is usually provisioned by your IT administrator or service provider. Consult your IT department for specific configuration details if manual setup is required.

• Aprovisionament automàtic: Most enterprise deployments use automatic provisioning servers to configure the phone.
• Configuració manual: If manual configuration is necessary, access the phone's menu system (often via a "Menu" or "Settings" button) to enter network parameters and SIP/H.323 account details. Refer to your IT administrator's instructions for these values.

5. Instruccions de funcionament

5.1 Fer trucades

1. Aixequeu el control: Pick up the handset, or press the Altaveu button for hands-free mode. You will hear a dial tone.
2. Número de marcació: Introduïu el número de telèfon desitjat amb el teclat numèric.
3. Initiate Call: Premeu el botó Marqueu softkey (if available) or wait a few seconds for the call to automatically connect.

5.2 Rebre trucades

• Quan soni el telèfon, aixequeu l'auricular per contestar.
• Alternativament, premeu el botó Altaveu button to answer in hands-free mode, or press the Respon tecla programable.

5.3 In-Call Functions

• Control de volum: Utilitza el Volum buttons (usually +/-) to adjust the handset, headset, or speakerphone volume during a call.
• Silenciar: Premeu el botó Silenciar botó per silenciar el micròfon. Premeu-lo de nou per activar el so.
• Manteniu: Premeu el botó Aguanta softkey or button to place the current call on hold. Press it again to resume the call.
• Transferència:
  1. Durant una trucada activa, premeu Transferència softkey or button.
  2. Marqueu el número al qual voleu transferir la trucada.
  3. Premeu el botó Transferència softkey again to complete a blind transfer, or wait for the other party to answer and then press Transferència for a supervised transfer.
• Conferència:
  1. Durant una trucada activa, premeu Conferència softkey or button.
  2. Marqueu el número del tercer.
  3. Un cop respongui la tercera persona, premeu la tecla Conferència premeu la tecla programada de nou per unir-vos a totes les parts.
• Finalitzar la trucada: Replace the handset in the cradle, or press the Finalitzar la trucada softkey or Altaveu button if in hands-free mode.

6. Manteniment

Proper care ensures the longevity of your HP 3502 IP Phone.

• Neteja: Feu servir un drap suau, sec i sense borrissol per netejar la superfície del telèfon. Per a marques difícils, netegeu lleugerament.ampRenta el drap amb aigua. Evita fer servir productes químics agressius, netejadors abrasius o dissolvents.
• Medi ambient: Keep the phone away from excessive heat, direct sunlight, and moisture. Ensure adequate ventilation around the device.
• Manipulació: Eviteu deixar caure el telèfon o sotmetre'l a impactes forts.

7. Solució De Problemes

This section addresses common issues you might encounter with your HP 3502 IP Phone.

If the problem persists after attempting these solutions, please contact your IT support or the product manufacturer for further assistance.

8. Especificacions

9. Garantia i Suport

The HP 3502 IP Phone is covered by a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official HP support weblloc.

For technical support, troubleshooting assistance beyond this manual, or to inquire about service, please contact HP customer support or your authorized HP reseller. Contact information can typically be found on the HP official weblloc web o a la documentació del producte.

Suport d'HP Weblloc: www.hp.com/support