Evolis Primacy Single-side Card Printer User Manual

1. Introducció

This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your Evolis Primacy Single-side Card Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.

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The Evolis Primacy is a high-performance single-side card printer designed for efficient and high-quality card production. It features a 100-card capacity input and output hopper, making it suitable for batch printing. The printer is designed for ease of use, energy efficiency, and quiet operation.

Característiques clau

• Impressió ràpida: Capable of high-speed card production.
• High Quality Printing: Delivers clear and vibrant card prints.
• Connectivitat Ethernet: For network integration.
• Disseny fàcil d'utilitzar: Easy card loading and ribbon replacement via a cassette system.
• Eficient energètic: Eco-designed with lower energy consumption compared to previous generations.
• Funcionament silenciós: Operates at a low sound level for various work environments.
• 3 any de garantia: Manufacturer's warranty for reliability.

2. Configuració

2.1 Desembalatge de la impressora

Carefully remove the printer and all accessories from the packaging. Retain the original packaging for future transport or storage.

Figura 2.1: Davant view of the Evolis Primacy Single-side Card Printer. The image shows the printer's compact design with the input and output hoppers visible at the front, along with the Evolis logo and 'Primacy' branding.

2.2 Connexió de potència

1. Connecteu el cable d'alimentació al port d'entrada d'alimentació de la impressora.
2. Connecteu l'altre extrem del cable d'alimentació a una presa de corrent amb connexió a terra.
3. Press the power button located on the printer to turn it on.

2.3 Connexió a un ordinador

The Evolis Primacy printer supports both USB and Ethernet connectivity.

• Connexió USB: Connect a USB cable from the printer to an available USB port on your computer.
• Connexió Ethernet: Connecteu un cable Ethernet de la impressora al vostre encaminador o commutador de xarxa.

2.4 Instal·lació de controladors i programari

Install the Evolis Premium Suite software solution and printer drivers from the provided installation media or download them from the official Evolis website. Follow the on-screen instructions to complete the installation. The software assists with printer configuration and operation.

3. Funcionament de la impressora

3.1 Loading Cards

The input hopper is located at the front of the printer. It can hold up to 100 cards. Ensure cards are clean and free of dust or debris.

1. Open the input hopper cover.
2. Place a stack of CR80 (3.303 x 2.125 inches) cards into the hopper, ensuring they are correctly oriented.
3. Close the input hopper cover.

Figura 3.1: lateral view of the Evolis Primacy printer, illustrating the card path from the input hopper through the printing mechanism to the output hopper. This view highlights the compact design and accessibility of card handling areas.

3.2 Loading the Printing Ribbon

Evolis Primacy uses a ribbon cassette system for easy replacement.

1. Open the printer's front cover to access the ribbon compartment.
2. Insert the ribbon cassette into its designated slot. The printer will automatically detect and identify the ribbon type.
3. Tanqueu la coberta frontal de la impressora.

3.3 Procés d'impressió

1. Assegureu-vos que la impressora estigui engegada i connectada a l'ordinador.
2. Open your card design software (e.g., Evolis CardPresso) and create or load your card design.
3. Select the Evolis Primacy printer from your software's print options.
4. Configure print settings as needed (e.g., color, quantity).
5. Initiate the print job. The printer will feed cards from the input hopper, print them, and eject them into the output hopper.

The Evolis Premium Suite software provides on-screen alerts and 24/7 online help for operational guidance.

4. Manteniment

Regular maintenance ensures the longevity and optimal performance of your Evolis Primacy printer.

4.1 Neteja de la impressora

• Feu servir un drap suau i sense borrissol per netejar l'exterior de la impressora.
• Periodically use Evolis-approved cleaning cards to clean the print head and rollers. Refer to the Evolis Premium Suite software or online resources for detailed cleaning instructions.
• Ensure the printer is powered off and unplugged before performing any internal cleaning.

4.2 Substitució de la cinta

Replace the ribbon when the printer indicates it is empty or when print quality degrades. The ribbon cassette system makes this process straightforward as described in Section 3.2.

5. Solució De Problemes

This section addresses common issues you might encounter with your Evolis Primacy printer.

5.1 Problemes comuns i solucions

• La impressora no respon:
  • Assegureu-vos que la impressora estigui engegada i que tots els cables (alimentació, USB/Ethernet) estiguin connectats correctament.
  • Reinicieu la impressora i l'ordinador.
  • Check the printer status in your operating system's printer settings.
• Mala qualitat d'impressió:
  • Verify that the correct ribbon type is installed and not expired.
  • Clean the print head and rollers using an Evolis cleaning kit.
  • Ensure the cards are clean and of the recommended type (CR80).
  • Update printer drivers and firmware to the latest versions.
• Cards Jamming:
  • Ensure cards are loaded correctly in the input hopper and are not warped or damaged.
  • Check for any foreign objects inside the card path.
  • Clean the card rollers.
  • Reduce the number of cards in the input hopper if overfilled.
• Ribbon Breaking:
  • Ensure the ribbon cassette is correctly seated.
  • Check if the cards being used are compatible and not causing excessive friction.
  • Perform a sensor adjustment if available through the Evolis Premium Suite software.
  • Assegureu-vos que el firmware de la impressora estigui actualitzat.

For more detailed troubleshooting or persistent issues, refer to the Evolis Premium Suite online help or contact Evolis technical support.

6. Especificacions

7. Garantia i Suport

7.1 Garantia del producte

The Evolis Primacy Single-side Card Printer comes with a 3 any de garantia. This warranty covers manufacturing defects and ensures reliable operation under normal use. Please retain your proof of purchase for warranty claims.

7.2 Suport tècnic

For technical assistance, driver downloads, firmware updates, or further support, please visit the official Evolis website or contact their customer service department. The Evolis Premium Suite software also provides integrated online help resources.

For online resources, you may visit: www.evolis.com