1. Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of your TENVIS IP391W HD Wireless Waterproof Security CCTV Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
2. Informació de seguretat
- Assegureu-vos que la font d'alimentació voltage matches the camera's requirements to prevent damage.
- No exposeu la càmera a temperatures extremes, humitat ni ambients corrosius.
- Avoid pointing the camera directly at strong light sources for extended periods, as this may damage the image sensor.
- Handle the camera with care. Do not drop or subject it to strong vibrations.
- For outdoor installation, ensure all connections are properly sealed and protected from weather elements, despite the camera's waterproof rating.
- Utilitzeu només accessoris especificats pel fabricant.
3. Contingut del paquet
Verifiqueu que tots els elements siguin presents al vostre paquet:
- TENVIS IP391W HD Wireless Waterproof Security CCTV Camera
- Antena Wi-Fi
- Adaptador d'alimentació
- Cable Ethernet
- Suport de muntatge
- Cargols i taps de paret
- Manual d'usuari (aquest document)
Image 3.1: Contents of the TENVIS IP391W package, including the camera, antenna, power adapter, Ethernet cable, mounting bracket, and screws.
4. Producte acabatview
The TENVIS IP391W is an HD wireless waterproof security camera designed for outdoor surveillance. It features robust construction and advanced functionalities for reliable monitoring.
4.1 Característiques clau
- Qualitat de vídeo HD: 720p resolution with 1/4 CMOS Mega pixels and H.264 compression.
- Visió nocturna: Equipped with IR-cut and infrared light source for clear monitoring in low-light conditions.
- Connectivitat sense fils: Supports Wi-Fi for flexible installation.
- Disseny impermeable: Suitable for outdoor use with an all-aluminum crust and rubber seals.
- Detecció de moviment: Dynamic alarm function with support for up to 32GB TF card for local storage.
- Zoom digital: Features 5x digital zoom.
- Mobile Surveillance: Admet el control remot viewing and iPhone push alarms via a dedicated app.
- Plug and Play: Designed for ease of setup.
4.2 Components de la càmera
Imatge 4.1: Cara frontal view of the TENVIS IP391W camera, showing the main lens, infrared LEDs, and Wi-Fi antenna.
Imatge 4.2: Lateral view of the TENVIS IP391W camera, highlighting its bullet-style form factor.
Image 4.3: Close-up of the camera's front, detailing the 6mm lens and 8Mil Infrared LEDs for night vision.
Image 4.4: Illustration of the camera's waterproof construction, featuring an all-aluminum crust and rubber seals for high water resistance.
5. Configuració
5.1 Instal·lació física
- Trieu una ubicació: Select an outdoor location that provides the desired viewing angle and is within range of your Wi-Fi network or an Ethernet connection. Ensure the location offers protection from direct impact and allows for proper cable management.
- Muntar el suport: Use the provided screws and wall plugs to securely attach the mounting bracket to a wall or ceiling.
- Adjuntar la càmera: Secure the camera to the mounting bracket. Adjust the camera's angle to achieve the desired field of view.
- Instal·lació d'antena Wi-Fi: Screw the Wi-Fi antenna onto the designated port on the camera.
5.2 Connexió d'alimentació
Connect the power adapter to the camera's power input port and then plug the adapter into a suitable power outlet. Ensure the power outlet is protected from weather if installed outdoors.
5.3 Connexió de xarxa
The TENVIS IP391W supports both wired (Ethernet) and wireless (Wi-Fi) network connections.
5.3.1 Wired Connection (Recommended for Initial Setup)
- Connecteu un extrem del cable Ethernet al port Ethernet de la càmera.
- Connecteu l'altre extrem del cable Ethernet a un port LAN disponible del vostre encaminador o commutador de xarxa.
- Once connected, the camera should obtain an IP address automatically.
5.3.2 Connexió sense fil (Wi-Fi)
For wireless setup, it is often easiest to perform initial configuration via a wired connection first, then switch to Wi-Fi. The camera can be controlled via a mobile application (Android, iOS) or web interfície.
- Descarrega l'aplicació: Cerca the official TENVIS app on your mobile device's app store (Android or iOS).
- Afegeix una càmera: Open the app and follow the on-screen instructions to add a new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Configura el Wi-Fi: Within the app or web interface, navigate to the network settings. Select your Wi-Fi network (SSID) and enter the password.
- Verifica la connexió: After applying Wi-Fi settings, disconnect the Ethernet cable. The camera should now connect wirelessly. Confirm by checking the camera's status in the app.
6. Funcionament de la càmera
Once the camera is set up and connected to your network, you can access its features through the mobile app or a web navegador.
6.1 Viu View
Open the TENVIS app on your smartphone or access the camera's IP address through a web browser on your computer. Select the camera from your device list to view el canal de vídeo en directe.
6.2 Enregistrament i emmagatzematge
- Emmagatzematge de targetes TF: The camera supports a TF (microSD) card up to 32GB for local video storage. Insert the TF card into the designated slot on the camera. Format the card via the app or web interface if prompted.
- Modes d'enregistrament: Configure recording settings (e.g., continuous, scheduled, motion-triggered) through the camera's software.
- Reproducció: Accés gravat footage via the app or web interface to review esdeveniments passats.
6.3 Detecció de moviment i alarmes
The camera features a dynamic alarm function to alert you to detected movement.
- Activa la detecció de moviment: In the camera settings, enable motion detection.
- Ajustar la sensibilitat: Configure the motion detection sensitivity to minimize false alarms.
- Set Alarm Actions: Define actions such as recording video, sending push notifications to your mobile device (iPhone push alarm supported), or uploading images to an FTP server.
6.4 Zoom digital
The camera supports 5x digital zoom. Use the pinch-to-zoom gesture in the mobile app or the zoom controls in the web interface to magnify the live or recorded video feed.
6.5 Visió nocturna
The camera automatically switches to night vision mode in low-light conditions using its infrared LEDs and IR-cut filter. This provides clear black-and-white video footage a la nit.
7. Manteniment
- Neteja de la lent: Netegeu regularment la lent de la càmera amb un drap suau i sec per garantir una qualitat d'imatge nítida. Eviteu netejadors abrasius.
- Comprovació de connexions: Periodically inspect all cables and connections for wear or damage, especially for outdoor installations. Ensure waterproof seals remain intact.
- Actualitzacions de firmware: Check the TENVIS official website or app for available firmware updates. Keeping the firmware updated can improve performance and add new features.
- Gestió d'emmagatzematge: Si feu servir una targeta TF, reescalfeu-la periòdicament.view i gestionar els foo emmagatzematstage to ensure sufficient space.
8. Solució De Problemes
If you encounter issues with your TENVIS IP391W camera, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| Camera not connecting to network / Difficult setup | Incorrect Wi-Fi password; camera too far from router; network interference; outdated software. | Ensure correct Wi-Fi credentials. Move camera closer to router or use a wired connection for initial setup. Try restarting the camera and router. Ensure the app/software is the latest version. |
| Sense canal de vídeo / Estat fora de línia | Power issue; network disconnection; incorrect IP address. | Check power connection. Verify network cable (if wired) or Wi-Fi signal strength. Restart camera. Ensure no firewall is blocking access. |
| Poor image quality / Choppy video | Insufficient network bandwidth; dirty lens; low light conditions; camera settings. | Ensure stable and sufficient network bandwidth. Clean the camera lens. Adjust video resolution settings if available. Ensure night vision is functioning correctly in low light. |
| Excessive false motion alarms | High sensitivity setting; environmental factors (moving shadows, plants). | Reduce motion detection sensitivity in the camera settings. Adjust the camera's field of view to exclude areas with frequent non-threatening movement. |
| Camera hangs or shuts down frequently | Software glitch; overheating; power instability. | Restart the camera. Ensure it's in a well-ventilated area. Check for firmware updates. If issues persist, contact support. |
9. Especificacions
| Característica | Detall |
|---|---|
| Número de model | IP391W |
| Resolució | 720p |
| Sensor d'imatge | 1/4 CMOS Mega pixels |
| Compressió de vídeo | H.264 |
| Velocitat de fotogrames | 30 fotogrames per segon |
| Connectivitat | Wi-Fi (sense fil), Ethernet (amb cable) |
| Zoom digital | 5x |
| Visió nocturna | IR-cut, Infrared Light Source |
| Emmagatzematge | Supports up to 32GB TF card |
| Detecció de moviment | Dynamic alarm function |
| Mètode de control | Aplicació (Android, iOS) |
| Nivell de resistència a l'aigua | Waterproof (IP391W rating) |
| Dimensions (L x A x A) | 15.01 x 7.01 x 12.5 cm |
| Pes de l'article | 1.18 kg |
| Font d'alimentació | Battery Powered (Note: Product specifications indicate 'Battery Powered' but typically these cameras use a power adapter for continuous operation. Please refer to the included power adapter for actual power input.) |
10. Garantia i Suport
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, product inquiries, or service, please visit the official TENVIS weblloc web o poseu-vos en contacte amb el seu departament d'atenció al client. Conserveu el rebut de compra com a comprovant de compra.
