1. Producte acabatview
The Bixolon SRP-350PLUSIIICOSG is a high-performance thermal receipt printer designed for various point-of-sale (POS) environments. It offers reliable and fast printing at 180dpi resolution, with versatile connectivity options including LAN, USB, and RS232. This manual provides essential information for setting up, operating, and maintaining your printer.
Figure 1: Bixolon SRP-350PLUSIIICOSG Thermal Receipt Printer (Dark Grey)
2. Configuració
2.1 Desembalatge i configuració inicial
Carefully remove the printer and all accessories from the packaging. Ensure all components, including the power supply unit (PSU), power cord, and a paper roll, are present.
2.2 Càrrega de paper
- Open the printer cover by pushing the lever on the side.
- Introduïu el rotlle de paper tèrmic al compartiment, assegurant-vos que el paper s'alimenti des de la part inferior i que la vora davantera estigui recta.
- Estireu una petita quantitat de paper per sobre del tallador.
- Tanqueu la coberta de la impressora fermament fins que encaixi al seu lloc.
Video 1: Demonstrates the process of loading paper into a thermal receipt printer, including opening the cover, inserting the paper roll, and closing the cover.
2.3 Connexió de la impressora
Connect the power cord to the printer and a power outlet. Connect the printer to your computer or network using the appropriate cable (USB, LAN, or RS232) based on your setup requirements.
Video 2: Provides instructions on how to set up the printer via an Ethernet port and general installation steps.
2.4 Instal·lació del controlador
Install the printer drivers from the provided CD or download them from the Bixolon support website. Follow the on-screen instructions to complete the installation. For network connections, ensure the printer's IP address is correctly configured.
Video 3: Demonstrates the driver installation process for the EOM-200 printer, which is similar for many thermal receipt printers.
3. Instruccions de funcionament
3.1 Imprimir una pàgina de prova
After driver installation, it is recommended to print a test page to confirm proper setup. This can usually be done through your operating system's printer settings (e.g., Control Panel > Devices and Printers on Windows).
3.2 Using the Feed Button
El ALIMENTACIÓ button on the printer allows you to manually advance the paper. Press it once to feed a small amount of paper, or press and hold to continuously feed paper.
4. Manteniment
4.1 Neteja general
- Regularly clean the printer's exterior with a soft, damp tela.
- Use a soft brush or compressed air to remove dust and paper debris from the paper path and print head area.
- For optimal print quality, clean the thermal print head with an alcohol-based cleaning pen or swab.
4.2 Substitució de paper
Replace the paper roll as described in Section 2.2 when the paper low sensor indicates a need for a new roll or when the print quality deteriorates.
5. Solució De Problemes
5.1 Problemes comuns
- La impressora no respon: Check power connections, data cables, and ensure the printer is turned on. Verify driver installation and port settings.
- Mala qualitat d'impressió: Ensure you are using thermal paper. Clean the print head and check for any obstructions in the paper path.
- Embussos de paper: Open the printer cover, carefully remove any jammed paper, and ensure the new paper roll is loaded correctly.
- Llums d'error: Refer to the printer's LED indicators for specific error codes or patterns. Consult the full product manual for detailed explanations.
6. Especificacions
| Característica | Detall |
|---|---|
| Marca | Bixolon |
| Nom del model | SRP-350PLUSIIICOSG |
| Voltage | 120 Volts |
| Pes de l'article | 1560 grams (3.44 lliures) |
| Wattage | 60.00 |
| Dimensions del producte | 5.71 x 5.75 x 7.87 polzades |
| Resolució | 180 ppp |
| Connectivitat | LAN, USB, RS232 |
7. Garantia i Suport
7.1 Informació de la garantia
This Bixolon printer comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions, including coverage duration and claim procedures. Keep your proof of purchase for warranty validation.
7.2 Suport tècnic
For technical assistance, troubleshooting, or service inquiries, please contact Bixolon customer support. You can find contact details on the official Bixolon website or in your product documentation. When contacting support, please have your printer model and serial number ready.