1. Introducció i resum del sistemaview
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Gree Multi21+ Dual-Zone Concealed Duct Mini Split Air Conditioner Heat Pump. This system is designed to provide comfortable heating and cooling for two separate zones, utilizing a single outdoor unit and two concealed duct indoor units. The G10 inverter technology ensures energy efficiency and stable room temperatures.
The system uses eco-friendly R410A refrigerant and operates on 208/230V power, offering a Seasonal Energy Efficiency Ratio (SEER) of 21.

A collection of icons highlighting key features and certifications: 5-year parts warranty, R410A refrigerant, heating and cooling capabilities, ETL listing, G10 Inverter Technology, AHRI certification, and Energy Star rating.
2. Informació de seguretat
Important: Installation, maintenance, and repair of this equipment must be performed by a state-licensed HVAC contractor. Improper installation or service can result in electric shock, fire, property damage, personal injury, or death. Always follow local and national electrical and building codes.
- Ensure the power supply matches the unit's requirements (208/230V).
- Do not attempt to modify the unit or its components.
- Mantingueu els nens i les mascotes allunyats de la unitat exterior.
- Turn off all power to the unit before any inspection or maintenance.
3. Components mésview
The Gree Multi21+ Dual-Zone system consists of the following main components:
- Outdoor Condenser Unit: Houses the compressor and outdoor coil.
- Concealed Duct Indoor Units (x2): Designed to be hidden above suspended ceilings or within open closet spaces, delivering conditioned air via ducting.
- Comandament a distància: For operating the indoor units.

Image showing the Gree Multi21+ outdoor condenser unit, featuring a protective grille and the Gree logo.

Image of the Gree Multi21+ concealed duct indoor unit, designed for hidden installation above ceilings or within spaces.
4. Configuració i instal·lació
Installation of the Gree Multi21+ system requires specialized knowledge and tools. It must be performed by a state-licensed HVAC contractor to ensure proper function, safety, and warranty eligibility.
- Selecció del lloc: The outdoor unit should be placed on a stable, level surface with adequate clearance for airflow. Indoor units are designed for concealed installation within ceiling plenums or similar hidden spaces, requiring ductwork to distribute air.
- Conjunt de línies: The system requires 1/4" x 3/8" line sets (x2) for refrigerant connections between the outdoor unit and each indoor unit. These are not included and must be purchased separately.
- Connexions elèctriques: Proper electrical wiring (208/230V) and circuit protection are crucial. All electrical work must comply with local codes.
- Conductes: The concealed indoor units require custom ductwork to connect to supply and return air grilles in the conditioned spaces.
- Drenatge de condensats: Proper drainage for condensate water from the indoor units must be established.

An illustrative diagram showing how a multi-zone mini-split system can maintain different temperatures in various rooms of a house.
5. Instruccions de funcionament
Each indoor unit is controlled independently via its dedicated remote control. Refer to the remote control's specific manual for detailed button functions.
- Encès/apagat: Premeu el botó d'engegada del comandament a distància per encendre o apagar la unitat.
- Selecció del mode: Select desired operating mode (Cool, Heat, Fan, Dry, Auto) using the 'Mode' button.
- Ajust de temperatura: Use the temperature up/down buttons to set your desired temperature. The G10 inverter technology will maintain this temperature steadily.
- Velocitat del ventilador: Adjust the fan speed (Auto, Low, Medium, High) to control airflow.
- Funció de temporitzador: Set the unit to turn on or off automatically at specific times.

Graphic illustrating the dual functionality of the system, providing both cooling and heating capabilities.
6. Manteniment
Regular maintenance ensures optimal performance and longevity of your system. Always disconnect power before performing any maintenance.
- Neteja del filtre d'aire: The indoor units have air filters that should be cleaned regularly (e.g., monthly, or more often depending on usage and air quality). Refer to your indoor unit's specific manual for filter access and cleaning instructions.
- Neteja de la unitat exterior: Keep the outdoor unit clear of debris, leaves, and obstructions. Periodically clean the outdoor coil with a soft brush or water hose (ensure power is off).
- Inspecció professional: It is recommended to have a licensed HVAC technician perform an annual inspection and tune-up of the entire system.
7. Solució De Problemes
Abans de contactar amb el servei tècnic, comproveu els següents problemes habituals:
- La unitat no s'encén: Comproveu la font d'alimentació, l'interruptor automàtic i les piles del comandament a distància.
- Refrigeració/calefacció insuficient: Ensure air filters are clean, temperature settings are correct, and there are no obstructions to airflow at the grilles or outdoor unit.
- Sorolls inusuals: Minor operational noises are normal. Loud or unusual noises may indicate a problem requiring professional attention.
- Fuites d'aigua: Check condensate drain lines for blockages. If leaks persist, contact a technician.
For persistent issues or error codes displayed on the indoor unit, contact a licensed HVAC professional for diagnosis and repair.
8. Especificacions
| Característica | Especificació |
|---|---|
| Marca | GREE |
| Número de model | MULTI36CDUCT200 |
| Capacitat | 36,000 BTU (3 tones) |
| Potència de refrigeració | 36,000 unitats tèrmiques britàniques |
| Ràtio d'eficiència energètica estacional (SEER) | 21 |
| Voltage | 208/230 volts |
| Nivell de soroll (unitat exterior) | 50 decibels |
| Refrigerant | R-410A |
| Mètode de control | Control remot |
| Pes de l'article | 198 Pounds (Outdoor Unit) |
| UPC | 841999170714 |

Table detailing the width, height, and depth measurements for various BTU capacities of Gree DUCT-A indoor and outdoor units.
9. Informació de la garantia
The manufacturer's warranty terms for this Gree Multi21+ system include:
- 5 Years on Parts
- 7 Years on the Compressor
Important: To be eligible for this warranty, installation must be performed by a state-licensed HVAC contractor. Failure to comply with this requirement may void the warranty.
10. Suport
For technical assistance, troubleshooting beyond basic steps, or warranty claims, please contact your installing HVAC contractor or the Gree customer support. Ensure you have your model number (MULTI36CDUCT200) and proof of professional installation readily available.
Per a més informació, podeu visitar el GREE Store on Amazon.





