Aiphone IX-MV.M

Aiphone IX-MV IP Video Master Station Instruction Manual

Model: IX-MV.M

1. Introducció

This manual provides detailed instructions for the installation, operation, and maintenance of the Aiphone IX-MV IP Video Master Station. The IX-MV is an IP addressable video and audio master station designed for use with Aiphone IX Systems, offering both handset and hands-free communication capabilities.

Please read this manual thoroughly before attempting to install or operate the unit to ensure correct usage and to prevent damage.

Aiphone IX-MV IP Video Master Station front view

Figura 1: Frontal view of the Aiphone IX-MV IP Video Master Station, showing the display, buttons, and handset.

2. Informació de seguretat

Observe the following safety precautions to prevent injury, damage to the product, or property damage.

  • Seguretat elèctrica: Ensure all power connections are made according to local electrical codes. Disconnect power before servicing.
  • Medi ambient: Do not expose the unit to water, high humidity, extreme temperatures, or direct sunlight. Install in a well-ventilated area.
  • Manipulació: Manipuleu la unitat amb cura. Eviteu deixar-la caure ni sotmetre-la a impactes forts.
  • Modificacions: Do not attempt to modify or disassemble the unit. Refer all servicing to qualified personnel.
  • Neteja: Feu servir un drap suau i sec per netejar. Eviteu productes de neteja o dissolvents abrasius.

3. Contingut del paquet

Verifiqueu que tots els elements siguin presents al paquet abans de continuar amb la instal·lació.

  • Aiphone IX-MV IP Video Master Station
  • Suport de muntatge i cargols
  • Manual d'instal·lació (aquest document)
  • Network cable (may be sold separately)

4. Configuració

4.1 Instal·lació física

  1. Tria la ubicació: Select a suitable indoor location, away from direct heat sources, moisture, and strong electromagnetic fields. Ensure adequate space for wiring and operation.
  2. Muntatge:
    • Secure the mounting bracket to a wall using appropriate screws and anchors.
    • Assegureu-vos que el suport estigui anivellat i ben fixat.
    • Attach the IX-MV unit to the mounting bracket.
  3. Cablejat:
    • Connect a standard Ethernet cable (Cat5e or higher) from your network switch/router to the LAN port on the back of the IX-MV unit.
    • If using Power over Ethernet (PoE), no separate power adapter is needed. Otherwise, connect the appropriate DC power adapter (sold separately) to the power input.

4.2 Configuració inicial

After physical installation and power-up, the unit will attempt to obtain an IP address via DHCP. For detailed network configuration and system integration, refer to the Aiphone IX System programming manual or consult a qualified installer.

  • Accedint Web Interfície: Utilitzeu a web browser to access the unit's IP address for advanced settings. The default IP address or method to discover it can be found in the Aiphone IX System documentation.
  • Integració del sistema: The IX-MV must be registered with an Aiphone IX System server for full functionality. Follow the server's configuration guide.

5. Instruccions de funcionament

5.1 Funcions de trucada bàsiques

  1. Respondre una trucada: When an incoming call is received, the unit will ring and display the caller's information on the screen.
    • To answer hands-free, press the PARLAR botó.
    • To answer using the handset, lift the handset.
  2. Fer una trucada:
    • Use the keypad or directory function to select the desired station or contact.
    • Premeu el botó TRUCA botó per iniciar la trucada.
  3. Finalització d'una trucada:
    • If using hands-free, press the FINALITZACIÓ botó.
    • If using the handset, replace the handset in its cradle.

5.2 Visualització de vídeo

During a video call, the caller's video feed will be displayed on the IX-MV screen. The video quality depends on network conditions and the camera capabilities of the calling station.

5.3 Door Release (if configured)

If connected to a door station with door release functionality, a dedicated ABRIR PORTA button may be available on the screen or physical panel. Press this button during a call with a door station to activate the door release mechanism.

6. Manteniment

6.1 Neteja

To clean the unit, gently wipe the surfaces with a soft, dry cloth. For stubborn marks, slightly dampen the cloth with water. Do not use harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.

6.2 Actualitzacions de programari

Periodically check the Aiphone website or consult your system administrator for available firmware updates. Keeping the software updated ensures optimal performance, security, and access to new features. Firmware updates are typically performed via the system server or the unit's web interfície.

7. Solució De Problemes

ProblemaCausa possibleSolució
No hi ha alimentació/La unitat no s'encén.No power supply; faulty power adapter; PoE issue.Check power cable connection. Verify PoE switch is active. Test power adapter if not using PoE.
No es pot connectar a la xarxa.Network cable disconnected; incorrect IP settings; network switch issue.Ensure Ethernet cable is securely connected. Verify network settings (DHCP/Static IP). Check network switch status.
No hi ha àudio durant les trucades.Microphone/speaker issue; volume too low; network latency.Adjust volume settings. Check for physical obstructions. Verify network connection stability.
Sense visualització de vídeo.Camera issue at calling station; network bandwidth; display settings.Ensure calling station's camera is operational. Check network bandwidth. Adjust display settings on IX-MV.
Unit unresponsive.Error de programari; problema d'alimentació.Perform a power cycle (disconnect and reconnect power). If issue persists, contact technical support.

If the problem persists after attempting these solutions, please contact Aiphone technical support or your system integrator.

8. Especificacions

CaracterísticaDetall
MarcaAiphone
Número de modelIX-MV.M
Dimensions de l'article (L x A x A)9.81 x 7.44 x 2.31 polzades
Pes de l'article3.3 lliures
ConnectivitatIP (Ethernet)
Font d'alimentacióPoE (Power over Ethernet) or external DC power supply (not included)
Tipus de comunicacióVideo and Audio, Handset / Hands-free

9. Garantia i Suport

9.1 Informació de la garantia

Aiphone products are typically covered by a limited warranty against defects in materials and workmanship. The specific warranty period and terms may vary by region and product. Please refer to the official Aiphone warranty statement available on their website or contact your local distributor for details.

This warranty does not cover damage caused by improper installation, misuse, unauthorized modification, or acts of nature.

9.2 Suport tècnic

For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Aiphone technical support. You can find contact information, including phone numbers and online support resources, on the official Aiphone weblloc:

https://www.aiphone.com/support

When contacting support, please have your product model number (IX-MV.M) and a detailed description of the issue ready.

© 2023 Aiphone Corporation. All rights reserved. Information subject to change without notice.

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