1. Introducció
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Vaillant VEH50 4-3 PRO 50L ELOSTOR electric water heater. Please read these instructions carefully before installation and use, and keep them for future reference. Proper adherence to these guidelines will ensure optimal performance and longevity of your appliance.
2. Informació de seguretat
Important: Always observe local regulations and standards for electrical and plumbing installations. Installation and maintenance should only be performed by qualified professionals.
- Disconnect the power supply before any installation, maintenance, or repair work.
- Ensure the water heater is properly grounded.
- No feu funcionar l'escalfador d'aigua si està danyat o no funciona correctament.
- Mantingueu els materials inflamables allunyats de l'aparell.
- The water heater contains a safety thermostat and a hydraulic safety system to prevent overheating and overpressure. Do not tamper amb aquests dispositius de seguretat.
- Aquest aparell no està pensat per ser utilitzat per persones (inclosos nens) amb capacitats físiques, sensorials o mentals reduïdes, o amb manca d'experiència i coneixements, tret que hagin rebut la supervisió o instruccions sobre l'ús de l'aparell per una persona responsable de la seva seguretat.
3. Producte acabatview
The Vaillant VEH50 4-3 PRO 50L ELOSTOR is a modern, efficient electric water heater designed to provide reliable hot water. It features a 50-liter capacity, coated heating elements for enhanced durability, and flexible installation options. The appliance is equipped with advanced insulation to minimize heat loss and an anti-freeze protection system.

Imatge 3.1: Frontal view of the Vaillant VEH50 4-3 PRO 50L ELOSTOR Electric Water Heater.
4. Configuració (Instal·lació)
The Vaillant VEH50 4-3 PRO 50L ELOSTOR water heater is designed for wall-mounted installation. It offers flexible installation, allowing for vertical or horizontal mounting without compromising performance. This flexibility applies to all Pro range models except the 30L version.
4.1 Ubicació de muntatge
Choose a suitable location that can support the weight of the water heater when full. Ensure adequate space for maintenance and access to connections. The location should be protected from freezing temperatures, although the unit has an anti-freeze function.
4.2 Dimensions i connexions
Refer to the diagram below for detailed dimensions and connection points. Ensure all plumbing and electrical connections are made according to local codes and by a certified professional.

Image 4.1: Diagram showing the dimensions (in mm) and connection points for the Vaillant eloSTOR pro water heaters, with the VEH 50 model highlighted. Key dimensions include height (F), width (A), and depth (B).
For the VEH 50 model, the dimensions are approximately: Width (A) 440 mm, Depth (B) 455 mm, Height (F) 610 mm. The diagram also illustrates the water inlet and outlet connections (G ½).
4.3 Connexió elèctrica
Connect the water heater to a dedicated electrical circuit with appropriate overcurrent protection. The unit operates on 220 Volts (AC) and has a power rating of 2000 Watts. All electrical work must comply with national and local electrical codes.
5. Instruccions de funcionament
Once installed and filled with water, the water heater is ready for operation. The unit is designed for user-friendly operation.
5.1 Inici inicial
- Ensure the water heater is completely filled with water before switching on the power. Open a hot water tap to allow air to escape until water flows steadily.
- Restore power to the unit. The water heater will begin heating the water to the set temperature.
5.2 Ajust de temperatura
Adjust the desired water temperature using the thermostat control, typically located on the front or bottom of the unit. Refer to the specific markings for temperature ranges. The unit has a temperature range of 7-70°C.
5.3 Anti-Freeze Protection
The water heater is equipped with an automatic anti-freeze protection system. If the internal water temperature drops to approximately 5°C, the heating element will activate to prevent freezing, even if the unit is not actively set to heat water.
6. Manteniment
Regular maintenance ensures the efficient and safe operation of your Vaillant water heater. Disconnect power before performing any maintenance.
6.1 Descaling and Inspection
The Vaillant VEH50 4-3 PRO features coated heating elements, which are particularly recommended for areas with hard water as they reduce scale buildup and facilitate maintenance. However, periodic inspection and descaling of the tank and heating element are still recommended, especially in very hard water areas. This should be performed by a qualified technician.
6.2 Anode Rod Check
The sacrificial anode rod protects the tank from corrosion. It should be inspected and replaced periodically by a qualified technician, typically every 1-3 years, depending on water quality.
6.3 Vàlvula d'alleujament de pressió
Periodically check the pressure relief valve (T&P valve) to ensure it is not blocked and is functioning correctly. Follow the manufacturer's instructions for testing the valve.
7. Solució De Problemes
Abans de contactar amb l'atenció al client, review els següents problemes i solucions habituals.
| Problema | Causa possible | Solució |
|---|---|---|
| Sense aigua calenta | No power; thermostat set too low; tripped circuit breaker; faulty heating element. | Check power supply and circuit breaker. Adjust thermostat. If problem persists, contact a qualified technician. |
| Aigua calenta insuficient | Termòstat massa baix; ús excessiu d'aigua calenta; acumulació de sediments. | Increase thermostat setting. Reduce hot water demand. Consider professional descaling. |
| Aigua massa calenta | Thermostat set too high; faulty thermostat. | Lower thermostat setting. If problem persists, contact a qualified technician. |
| Fuita de la unitat | Loose connections; faulty T&P valve; tank corrosion. | Tighten connections. Test or replace T&P valve. For tank corrosion, contact a qualified technician immediately. |
| Sorolls inusuals | Acumulació de sediments al dipòsit. | Professional descaling may be required. |
For issues not listed or if solutions do not resolve the problem, contact Vaillant customer support or a certified service technician.
8. Especificacions
Detailed technical specifications for the Vaillant VEH50 4-3 PRO 50L ELOSTOR electric water heater.
| Especificació | Valor |
|---|---|
| Marca | Vaillant |
| Número de model | 00 1002 3313 |
| Capacitat | 50 litres |
| Dimensions (L x A x A) | 44 x 44 x 61 cm |
| Profunditat de l'element | 455 mil·límetres |
| Pes (buit) | 18.2 kg |
| Font d'alimentació | Elèctric |
| Poder | 2000 watts |
| Voltage | 220 volts (CA) |
| Material | Titani |
| Caudal màxim | 7 litres per minut |
| Classe d'eficiència energètica | C |
| Consumer Profile | M |
| Tipus d'instal·lació | Muntat a la paret |
| Color | Blanc |
| Característiques especials | Energy efficiency, flexible installation, coated heating elements for hard water |

Image 8.1: Reference table showing characteristics for various Vaillant eloSTOR pro models, with the VEH 50/4-3 model highlighted, confirming specifications such as capacity, power, and weight.
9. Garantia i Suport
For warranty information, please refer to the documentation provided with your purchase or visit the official Vaillant website. In case of technical issues, questions, or to schedule service, please contact Vaillant customer support or your authorized dealer. Ensure you have your model number (VEH50 4-3 PRO) and manufacturer reference (00 1002 3313) available when contacting support.