Manual d'usuari de la impressora tèrmica de rebuts POS Xprinter Q200 de 80 mm

1. Introducció

The Xprinter Q200 is an 80mm thermal Point-of-Sale (POS) receipt printer designed for commercial applications. It features high-speed printing, an integrated autocutter, and versatile connectivity options including USB and LAN (Ethernet). This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your Xprinter Q200 printer.

2. Informació de seguretat

• Assegureu-vos que la impressora estigui connectada a una presa de corrent amb connexió a terra i el voltatge correctetage.
• No exposeu la impressora a l'aigua ni a una humitat excessiva.
• Eviteu col·locar la impressora sota la llum solar directa o a prop de fonts de calor.
• Use only the specified power adapter provided with the printer.
• Mantingueu la impressora allunyada de la pols i les deixalles per evitar danys als components interns.
• No intenteu obrir ni reparar la impressora vosaltres mateixos. Poseu-vos en contacte amb personal de servei qualificat.
• Handle thermal paper carefully; avoid touching the thermal print head immediately after printing as it may be hot.

3. Contingut del paquet

Please check the package contents upon unpacking. If any items are missing or damaged, contact your vendor.

• Xprinter Q200 Thermal Receipt Printer
• Adaptador d'alimentació
• Cable d'alimentació
• Cable de dades USB
• Thermal Paper Roll (for initial testing)
• Manual d'usuari (aquest document)

4. Producte acabatview

4.1 Components de la impressora

Figura 1: Xprinter Q200 Thermal POS Receipt Printer, showing the overall design with the Xprinter logo and power switch on the front.

Figura 2: Davant view of the Xprinter Q200, highlighting the power switch and the Xprinter branding.

Figura 3: A dalt view of the Xprinter Q200 with the paper cover open, revealing the thermal paper compartment and the print head mechanism.

4.2 Panell posterior i connectivitat

Figura 4: posterior view of the Xprinter Q200, displaying the various connectivity ports and the DIP switch configuration table.

The rear panel of the Xprinter Q200 provides the following connection ports:

• Port sèrie (DB9): Per a la comunicació en sèrie.
• USB Port (Type-B): Per a la connexió directa a un ordinador.
• Port LAN (RJ45): Per a la connectivitat de xarxa.
• Cash Drawer Port (RJ11): To connect a cash drawer.
• Entrada d'alimentació: Per connectar l'adaptador de corrent.

4.3 Configuració del commutador DIP

The DIP switches on the rear panel allow for configuration of various printer functions. Refer to the table below for settings:

Nota: Ensure the printer is powered off before changing DIP switch settings.

5. Configuració

5.1 Connexió de potència

1. Connecteu el cable d'alimentació a l'adaptador de corrent.
2. Plug the power adapter's output connector into the power input port on the rear of the printer.
3. Connecteu el cable d'alimentació a una presa de corrent adequada.

5.2 Connecting Data Cable

Trieu un dels mètodes de connexió següents:

• Connexió USB: Connect one end of the USB cable to the USB Type-B port on the printer and the other end to an available USB port on your computer.
• Connexió LAN (Ethernet): Connect an Ethernet cable to the LAN port on the printer and the other end to your network router or switch.
• Connexió en sèrie: Connect a serial cable to the DB9 serial port on the printer and the other end to the serial port on your computer.

5.3 Càrrega de paper tèrmic

1. Press the cover open button (usually located on the side or front of the printer) to open the top cover.
2. Insert the 80mm thermal paper roll into the paper compartment with the printing surface facing upwards.
3. Estireu una petita quantitat de paper per sobre de la fulla del tallador.
4. Tanqueu la coberta superior fermament fins que encaixi al seu lloc.

5.4 Instal·lació del controlador

For USB or Serial connections, a printer driver is typically required. For LAN connections, the printer can often be configured via its IP address. Refer to the driver CD (if included) or the manufacturer's website for the latest drivers and installation instructions compatible with your operating system.

6. Instruccions de funcionament

6.1 Engegada/apagada

• To power on the printer, press the power switch located on the front panel to the 'ON' position. The power indicator light will illuminate.
• To power off the printer, press the power switch to the 'OFF' position.

6.2 Llums indicadors

The printer typically features indicator lights (e.g., Power, Error, Paper) to show its status:

• Llum de potència: Indica que la impressora està engegada.
• Llum d'error: Illuminates or flashes to indicate an error condition (e.g., print head overheat, cutter error).
• Llum de paper: Illuminates when the paper roll is low or out.

6.3 Impressió

Once the printer is connected and drivers are installed (if necessary), you can send print jobs from your POS software or application. The printer will automatically feed the paper and cut the receipt after printing, thanks to its integrated autocutter.

6.4 Impressió d'autoprova

A self-test print can be used to verify the printer's basic functionality and print quality without needing a computer connection. The exact procedure may vary, but typically involves holding down a feed button while powering on the printer.

7. Manteniment

7.1 Paper Roll Replacement

When the paper indicator light illuminates or printing becomes faint, it's time to replace the paper roll. Follow the steps in Section 5.3 to load a new 80mm thermal paper roll.

7.2 Neteja del capçal d'impressió

Regular cleaning of the thermal print head helps maintain print quality and extends the printer's lifespan.

1. Apagueu la impressora i desconnecteu el cable d'alimentació.
2. Obriu la coberta superior.
3. Wait for the print head to cool down if the printer has been recently used.
4. Gently wipe the thermal print head with a cotton swab lightly dampamb alcohol isopropílic.
5. Allow the print head to dry completely before closing the cover and powering on the printer.

8. Solució De Problemes

If you encounter issues with your Xprinter Q200, refer to the following common problems and solutions:

• Sense energia: Ensure the power cable is securely connected to the printer and the power outlet. Check the power switch position.
• No Print: Verify that the paper roll is loaded correctly and not empty. Check the data cable connection (USB/LAN/Serial). Ensure the printer driver is installed and selected as the default printer on your computer.
• Embús de paper: Turn off the printer, open the top cover, and carefully remove any jammed paper. Close the cover and restart.
• Mala qualitat d'impressió: Clean the thermal print head as described in Section 7.2. Ensure you are using high-quality thermal paper. Adjust print density via DIP switch SW-3 if necessary.
• Error Light On/Flashing: Refer to the printer's specific error codes (if available in a separate technical manual) or try powering the printer off and on again. If the issue persists, contact support.

9. Especificacions

10. Garantia i Suport

For warranty information and technical support, please refer to the documentation provided with your purchase or contact your vendor/reseller. You may also visit the official Xprinter website for further assistance and updated resources.