1. Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of the ZKTeco MB20 Time Attendance Device. The MB20 is an advanced terminal designed for efficient time and attendance management, featuring multiple verification methods including fingerprint, RFID card, and facial recognition. Please read this manual thoroughly before using the device to ensure proper functionality and safety.
2. Informació de seguretat
To ensure safe and reliable operation, observe the following precautions:
- This product does not require or contain batteries.
- This product is not classified as dangerous and does not contain hazardous, toxic materials or waste subject to regulations related to transport, storage, or disposal.
- Install the device in a stable environment, away from direct sunlight, high temperatures, and excessive humidity.
- Eviteu exposar el dispositiu a aigua o altres líquids.
- Utilitzeu només l'adaptador d'alimentació subministrat amb el dispositiu.
- No intenteu obrir ni reparar el dispositiu vosaltres mateixos. Encarregueu totes les tasques de manteniment a personal qualificat.
3. Producte acabatview
The ZKTeco MB20 is a multi-biometric time attendance and access control terminal. It integrates fingerprint, facial recognition, and RFID card technologies to provide a versatile and secure solution for workforce management. Its intuitive interface and robust design make it suitable for various environments.
3.1 Característiques clau
- Multiple Verification Modes: Fingerprint, Face, RFID Card, and Password.
- High-speed verification for quick attendance recording.
- User-friendly interface with a color display.
- Data management via USB or network connectivity.
3.2 Components del dispositiu
Below is an image illustrating the main components of the ZKTeco MB20 device.

4. Configuració
4.1 Instal·lació
- Muntatge: Choose a suitable location on a wall, ensuring it is at an appropriate height for facial recognition and fingerprint scanning. Use the provided mounting template to drill holes and secure the backplate.
- Connexió d'alimentació: Connecteu l'adaptador de corrent al dispositiu i endolleu-lo a una presa de corrent. El dispositiu s'encendrà automàticament.
- Connexió de xarxa (opcional): If network communication is desired, connect an Ethernet cable from the device to your network router or switch.
4.2 Configuració inicial
- Configuració de l'administrador: Upon first power-on, you may be prompted to set up an administrator. This is crucial for managing users and device settings.
- Data i hora: Configure the correct date and time settings to ensure accurate attendance records.
- Configuració de la xarxa: If connected via Ethernet, configure IP address settings (DHCP or Static IP) through the device menu.
5. Instruccions de funcionament
5.1 Inscripció d'usuaris
Per registrar un nou usuari:
- Access the main menu (usually by pressing 'M/OK' and authenticating as an administrator).
- Navigate to 'User Management' > 'New User'.
- Introduïu l'identificador d'usuari i el nom.
- Registrar empremta digital: Select 'Fingerprint' and follow the on-screen prompts to scan the user's finger multiple times.
- Inscriure cara: Select 'Face' and position the user's face within the camera frame as instructed.
- Targeta d'inscripció: Select 'Card' and present the RFID card to the device's reader.
- Desa la informació de l'usuari.
5.2 Recording Attendance
Users can record their attendance using any enrolled verification method:
- Empremta digital: Place an enrolled finger on the fingerprint sensor.
- Cara: Stand in front of the device, allowing the camera to recognize your face.
- Targeta: Present your enrolled RFID card to the card reader.
- A successful verification will be indicated by a confirmation message or sound.
6. Manteniment
6.1 Neteja
- Regularly clean the fingerprint sensor and camera lens with a soft, dry cloth to ensure optimal performance.
- No utilitzeu netejadors abrasius ni dissolvents.
6.2 Gestió de dades
- Periodically back up attendance records and user data to prevent loss. This can typically be done via USB or network software.
- Ensure the device's firmware is up to date for improved security and features.
7. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| El dispositiu no s'encén | L'adaptador de corrent no està connectat o està defectuós. | Check power connections. Ensure the power adapter is working correctly. |
| Fingerprint/Face recognition fails | Sensor/camera dirty; poor enrollment quality; user not enrolled. | Clean sensor/camera. Re-enroll user with better quality scans. Ensure user is enrolled. |
| No es pot connectar a la xarxa | Ethernet cable faulty; incorrect network settings. | Check cable. Verify IP address, subnet mask, and gateway settings. |
| Data cannot be downloaded | USB drive faulty; software connection issue. | Try a different USB drive. Ensure PC software is correctly configured and connected. |
8. Especificacions
| Característica | Detall |
|---|---|
| Marca | ZKTeco |
| Fabricant | ZKTeco |
| Tipus | Time Attendance Device |
| Dimensions d'enviament | 35 x 22.3 x 8.1 cm |
| Pes de l'article | 1000 g |
| Número de peça del fabricant | 2724678084992.0 |
| ASIN | B07VKNZTT3 |
| Data de primera disponibilitat | 23 de juliol de 2019 |
9. Garantia i Suport
The ZKTeco MB20 device typically comes with a standard manufacturer's warranty. For specific warranty terms, duration, and support options, please refer to the warranty card included with your product or visit the official ZKTeco website. For technical assistance, contact ZKTeco customer support or your local distributor.