Clivet Cristallo 2
Clivet Cristallo 2 18000 BTU R32 Inverter A+++ WiFi Air Conditioner User Manual
Model: Cristallo 2
1. Introducció
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Clivet Cristallo 2 air conditioner. Please read this manual thoroughly before using the appliance and retain it for future reference. The Clivet Cristallo 2 is an advanced air conditioning system designed for optimal comfort, energy efficiency, and air quality in your home.
2. Informació de seguretat
Always observe the following safety precautions to reduce the risk of electric shock, fire, injury, or damage to the appliance.
- La instal·lació ha de ser realitzada per personal qualificat d'acord amb les normes nacionals de cablejat.
- No feu servir l'aire condicionat amb les mans mullades.
- No introduïu els dits ni objectes a l'entrada/sortida d'aire.
- Assegureu-vos que la font d'alimentació estigui desconnectada abans de netejar o fer el manteniment.
- Mantenir els nens allunyats de la unitat.
- No intenteu reparar la unitat vosaltres mateixos. Poseu-vos en contacte amb personal de servei qualificat.
- Use only the specified refrigerant (R-32).
3. Característiques del producte
The Clivet Cristallo 2 air conditioner incorporates advanced technology for superior performance and user comfort.
3.1. Advanced Air Filtration System
This system ensures a healthy and clean indoor environment:
- High-Density Washable Filter: Removes larger particles like dust and microbes, protecting other filters.
- Filtre de catalitzador fred: Breaks down harmful gases (e.g., VOCs) and unpleasant odors into harmless particles.
- Filtre de carbó activat: Absorbs odors, harmful micro-particles, and bacteria.
- Silver Ion Filter: Continuously releases silver ions to eliminate up to 99% of bacteria and viruses.
3.2. Comfort Functions
- Multi-directional Airflow: Electronically adjustable horizontal and vertical airflow for optimal air distribution.
- Breeze Away Function: Prevents direct airflow onto occupants, enhancing comfort.
- Modes de funcionament: Refrigeració, calefacció, deshumidificació i ventilació.
- Velocitats del ventilador: 12 adjustable speeds with a Turbo function for rapid cooling or heating.
- Anti-Cold Air Function: Delays fan start during heating until the indoor coil is warm, preventing cold drafts.
- Anti-Mold Function: Operates at low power after cooling/dehumidifying to dry condensate and prevent mold growth.
- Funció silenciosa: Reduces noise levels for a peaceful environment.
- Funció de son: Optimizes temperature and fan speed for comfortable sleep while reducing energy consumption.
3.3. Energy Saving & Smart Control
- Energy Profiles (GEAR, ECO, 1W STANDBY): Optimize energy consumption.
- Funció de neteja activa: Thoroughly cleans the heat exchanger to maintain efficiency and longevity.
- Reinici automàtic: Restores previous settings after a power outage.
- Self-Diagnosis & Refrigerant Leak Detection: Alerts users to malfunctions and protects the system.
- Wi-Fi integrat: Control via the NetHome Plus app (Android/iOS).
- Compatibilitat de control de veu: Funciona amb Amazon Alexa i Google Assistant.

Figure 1: Clivet Cristallo 2 Indoor Unit. This image shows the sleek, white indoor unit of the air conditioner, designed for modern interiors.

Figure 2: Clivet Cristallo 2 Outdoor Unit. This image displays the robust outdoor unit with its fan grille, which houses the compressor and condenser.
4. Configuració i instal·lació
The installation of the Clivet Cristallo 2 air conditioning system requires specialized knowledge and tools. It is strongly recommended that installation be performed by a certified and qualified HVAC technician to ensure proper functioning, safety, and warranty validity.
4.1. Configuració Wi-Fi
Your Clivet Cristallo 2 comes with an integrated Wi-Fi kit. To enable smart control:
- Download the "NetHome Plus" app from your smartphone's app store (available for Android and iOS).
- Segueix les instruccions de l'aplicació per connectar l'aire condicionat a la xarxa Wi-Fi de casa teva.
- Once connected, you can control the unit remotely and integrate with Amazon Alexa or Google Assistant for voice control.
5. Instruccions de funcionament
The unit can be operated via the included remote control or the NetHome Plus app.
5.1. Operació de control remot
Point the remote control directly at the indoor unit. Ensure there are no obstructions between the remote and the unit.
- Botó d'encesa: Encén/apaga la unitat.
- Botó de mode: Cycles through Cooling, Heating, Dehumidification, and Fan modes.
- Temperature Buttons (▲/▼): Ajusta la temperatura desitjada.
- Botó de velocitat del ventilador: Selects fan speed (Auto, Low, Medium, High, Turbo).
- Botó de swing: Activates/deactivates horizontal and vertical louver swing.
- Botó de dormir: Activates the Sleep function.
- Botó ECO/GEAR: Activates energy-saving modes.
5.2. App and Voice Control
Once connected to Wi-Fi, use the NetHome Plus app to access all functions remotely. For voice control, link your NetHome Plus account with Amazon Alexa or Google Assistant and use commands such as "Alexa, turn on the air conditioner" or "Hey Google, set the temperature to 22 degrees."
6. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga durada del vostre aire condicionat. Desconnecteu sempre l'alimentació abans de realitzar qualsevol manteniment.
6.1. Cleaning Air Filters
The high-density washable filter should be cleaned every two weeks or more frequently depending on usage and air quality.
- Obriu el panell frontal de la unitat interior.
- Traieu els filtres d'aire.
- Renteu els filtres amb aigua tèbia i un detergent suau. Esbandiu-los bé.
- Deixeu que els filtres s'assequin completament en una zona a l'ombra abans de tornar-los a inserir.
- Tanqueu el panell frontal.
The Cold Catalyst, Activated Carbon, and Silver Ion filters are typically not washable and may require periodic replacement. Refer to the full product manual for specific replacement intervals.
6.2. Cleaning the Unit Surfaces
Netegeu les superfícies de les unitats interior i exterior amb un drap suau iamp drap. No utilitzeu productes químics agressius, abrasius ni dissolvents.
6.3. Servei professional
It is recommended to have the unit professionally inspected and serviced annually by a qualified technician to ensure optimal performance and to check refrigerant levels.
7. Solució De Problemes
Abans de contactar amb el servei tècnic, comproveu els següents problemes habituals:
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no comença | No power; Remote control batteries low; Timer function active. | Check power supply; Replace remote batteries; Cancel timer setting. |
| Refrigeració/calefacció insuficient | Dirty air filters; Blocked air inlet/outlet; Doors/windows open; Temperature setting incorrect. | Clean filters; Remove obstructions; Close doors/windows; Adjust temperature. |
| Water dripping from indoor unit | Drain hose blocked or bent; Unit not level. | Check and clear drain hose; Ensure unit is level (professional installation issue). |
| Soroll inusual | Loose parts; Foreign object in fan; Unit not installed correctly. | Turn off unit and inspect; Contact service if noise persists. |
| Es mostra el codi d'error | System malfunction detected by self-diagnosis. | Note the error code and consult the full manual or contact customer support. |
Si els problemes persisteixen després d'intentar aquestes solucions, poseu-vos en contacte amb personal de servei qualificat.
8. Especificacions
| Característica | Detall |
|---|---|
| Marca | Clivet |
| Número de model | Cristallo 2 |
| Capacitat de refrigeració | 18000 BTU |
| Capacitat | 1.5 tones |
| Refrigerant | R-32 |
| Voltage | 240 Volts |
| Ràtio d'eficiència energètica estacional (SEER) | 0.967 |
| Classe Energètica | A+++/A++ (implied from description) |
| Característiques especials | Cooling Function, Heating and Cooling Function, Wi-Fi, Inverter Technology |
| Tipus de filtre | Electronic filtration (High-density, Cold Catalyst, Activated Carbon, Silver Ion) |
| Color | Blanc |
| Any d'inici | 2024 |
9. Garantia i Suport
The Clivet Cristallo 2 air conditioner comes with an official Clivet warranty.
- Garantia estàndard: 24 mesos des de la data de compra.
- RELAX-GARANTIE (Italy only):
- Monosplit Systems: Free 5-year extension, totaling 7 years.
- Multisplit Systems: Free 2-year extension, totaling 4 years.
For warranty claims or technical support, please contact your authorized Clivet dealer or visit the official Clivet website for service contact information.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.