1. Producte acabatview
The Fanvil X6U is a high-end IP phone designed for professional business environments. It integrates advanced hardware and software to provide a seamless and efficient communication experience. Key features include multiple color displays, LED-lit line keys, built-in Bluetooth, and high-definition audio.

Figura 1.1: Frontal view of the Fanvil X6U IP Phone, showcasing the main color screen, two side DSS screens, and the keypad.
Característiques principals:
- Triple Color Displays: Features a 4.3-inch main screen and two 2.4-inch side screens for DSS keys, allowing quick navigation and improved call handling in busy work environments.
- LED-Lit Line Keys: Equipped with newly added line keys with LED indicators, ensuring clear status visibility and allowing fast access to multiple lines, boosting efficiency for professionals.
- Bluetooth integrat: Integrated Bluetooth support enables seamless pairing with wireless headsets, providing hands-free communication and a clutter-free workspace for enhanced mobility.
- Àudio HD: Delivers superior voice clarity with support for G.722 and Opus codecs, ensuring crystal-clear, natural conversations with high-quality sound on both handset and speakerphone.
- Flexible and Feature-Rich: Designed for high-performance office communication, offering multiple programmable DSS keys and smart features to enhance productivity and streamline daily operations.
2. Guia de configuració
2.1 Contingut del paquet
Abans de continuar, assegureu-vos que tots els elements estiguin presents al paquet:
- Fanvil X6U IP Phone Unit
- Handset and Handset Cord
- Cable Ethernet
- Power Adapter (if not using Power over Ethernet - PoE)
- Suport d'escriptori
- Guia d'instal·lació ràpida
2.2 Assembling the Phone
- Attach the Desk Stand: Align the tabs on the desk stand with the slots on the back of the phone unit. Push firmly until it clicks into place.
- Connecteu el telèfon: Connecteu un extrem del cable en espiral del auricular al port de l'auricular que hi ha al lateral de la unitat telefònica i l'altre extrem a l'auricular.
- Connecteu el cable Ethernet:
- Locate the "LAN" port on the back of the phone.
- Connect one end of the Ethernet cable to the "LAN" port and the other end to your network switch or router.
- If you are connecting a PC through the phone, connect a second Ethernet cable from the "PC" port on the phone to your computer's Ethernet port.
- Connect the Power Adapter (if not using PoE): If your network does not provide Power over Ethernet (PoE), connect the power adapter to the "DC 12V" port on the back of the phone and then plug it into a power outlet.

Figura 2.1: posterior view of the Fanvil X6U IP Phone, showing the LAN, PC, and power ports for connection.
2.3 Initial Power-On and Network Configuration
Once connected, the phone will power on automatically. It will attempt to obtain an IP address via DHCP. If your network requires static IP configuration or specific VLAN settings, these can be configured via the phone's web interface or through the phone's menu system (Menu > Advanced > Network).
Note: For detailed network configuration, consult your network administrator or the full administrator guide available on the Fanvil weblloc.
3. Instruccions de funcionament
3.1 Fer i rebre trucades
- Per fer una trucada:
- Pick up the handset, press the Speaker button, or press a Line key.
- Marqueu el número amb el teclat.
- Premeu el botó Marqueu soft key or wait for a few seconds for the call to connect automatically.
- Per respondre una trucada:
- Pick up the handset, press the Speaker button, or press the flashing Line key.
- Per finalitzar una trucada:
- Hang up the handset or press the Speaker button.
3.2 Using DSS Keys (Direct Station Selection)
The Fanvil X6U features two 2.4-inch side color displays dedicated to DSS keys. These keys can be programmed for various functions such as speed dial, busy lamp field (BLF), intercom, and more. The LED indicators next to each DSS key provide visual status (e.g., green for available, red for busy).

Figura 3.1: Angle view of the Fanvil X6U, highlighting the two side DSS screens and their associated LED indicators.
- De marcatge ràpid: Press a pre-programmed DSS key to quickly dial a contact.
- Ocupat Lamp Camp (BLF): Observe the LED status next to a DSS key to see if an extension is busy (red), available (green), or ringing (flashing).
- Call Pickup: If configured, press a flashing BLF key to pick up a ringing call on another extension.
3.3 Connectivitat Bluetooth
The built-in Bluetooth allows you to connect wireless headsets for hands-free communication.
- Vés a Menú > Bàsic > Bluetooth.
- Assegureu-vos que el Bluetooth estigui habilitat.
- Seleccioneu Escaneja to find available Bluetooth devices.
- Select your headset from the list and follow the on-screen prompts to pair.
3.4 Funcions d'àudio
- Ajust de volum: Use the volume keys (+ i -) on the phone to adjust the handset, speaker, or headset volume during a call, or the ringtone volume when idle.
- Silenciar: Premeu el botó Silenciar botó per silenciar el micròfon durant una trucada. Premeu-lo de nou per activar el so.
- Altaveu: Premeu el botó Altaveu button to switch between handset/headset and speakerphone mode.
4. Manteniment
Proper care and maintenance will extend the life of your Fanvil X6U IP Phone.
- Neteja: Feu servir un drap suau i sec per netejar la superfície del telèfon. Per a marques difícils, fregueu lleugeramentamp Es pot utilitzar un drap amb un netejador suau i no abrasiu. Eviteu la humitat excessiva.
- Medi ambient: Keep the phone away from direct sunlight, heat sources, and excessive humidity. Ensure it is placed on a stable surface.
- cables: Periodically check all connected cables for any signs of wear or damage. Replace damaged cables immediately.
- Actualitzacions de programari: Regularly check for firmware updates from the Fanvil official website. Updates can improve performance, add features, and fix bugs. Consult your IT administrator before performing updates in a corporate environment.
5. Solució De Problemes
This section addresses common issues you might encounter with your Fanvil X6U IP Phone.
| Problema | Causa possible | Solució |
|---|---|---|
| El telèfon no s'encén. | No power supply or faulty cable. | Ensure power adapter is securely connected and plugged into a working outlet. If using PoE, verify the Ethernet cable is connected to a PoE-enabled port. Try a different power outlet or Ethernet cable. |
| Sense to de marcatge. | Network connection issue or registration failure. | Check Ethernet cable connection. Verify network status on the phone's display. Ensure the phone is registered with your VoIP server (check the line status indicator). Contact your IT administrator if registration fails. |
| Poor audio quality (echo, static). | Network congestion, faulty handset/headset, or incorrect audio settings. | Check your network connection. Try adjusting the volume. Test with a different handset or headset if possible. Ensure the phone's firmware is up to date. |
| DSS keys not functioning. | Keys not programmed or server configuration issue. | Verify that the DSS keys have been correctly programmed via the phone's web interface or menu. Contact your IT administrator to confirm server-side configuration. |
| Bluetooth headset not pairing. | Headset not in pairing mode, or interference. | Ensure your Bluetooth headset is in pairing mode. Move the headset closer to the phone. Try restarting both the phone and the headset. |
If the problem persists after trying these solutions, please contact your IT department or Fanvil technical support.
6. Especificacions tècniques
| Característica | Detall |
|---|---|
| Número de model | X6U |
| Dimensions del producte (L x A x A) | 13.35 x 10.04 x 3.23 polzades |
| Pes de l'article | 3 lliures |
| Color | Negre |
| Tipus de telèfon | Cordat |
| Font d'alimentació | Cable elèctric (compatible amb PoE) |
| Tipus de marcador | Teclat únic |
| Tipus de contestador | Digital |
| Dispositius compatibles | Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya |
| Capacitat de trucades de conferència | 3 vies |
| Main Screen Diagonal | 4.3 polzades / 7 cm |
| DSS Screen Diagonal | 2.4 polzades (x2) |
| Còdecs d'àudio | G.722, Opus (Wideband HD Audio) |
| Connectivitat | Built-in Bluetooth, Dual Gigabit Ethernet Ports |
7. Support & Warranty Information
7.1 Suport tècnic
For technical assistance, advanced configuration, or issues not covered in this manual, please contact Fanvil's official support channels or your product vendor.
- Fanvil Official Weblloc: www.fanvil.com (for documentation, firmware, and support contacts)
- Your IT Administrator: For corporate deployments, your internal IT department is the primary point of contact for support and configuration.
7.2 Informació de la garantia
The Fanvil X6U IP Phone comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Fanvil website for detailed warranty terms and conditions specific to your region of purchase.
Conserveu el vostre comprovant de compra per a reclamacions de garantia.