Fanvil i10

Fanvil i10 SIP Mini Audio Intercom User Manual

Model: i10

1. Introducció

The Fanvil i10 SIP Mini Audio Intercom is a compact and elegant communication solution designed for various indoor environments. It integrates access control, audio intercom, and broadcasting functions, providing high-quality communication and enhancing security.

This manual provides detailed instructions for the installation, configuration, operation, and maintenance of your Fanvil i10 device.

Fanvil i10 SIP Mini Audio Intercom front view

Figure 1: Fanvil i10 SIP Mini Audio Intercom. This image shows the compact design of the intercom, featuring a speaker grille, a call button, and the Fanvil logo.

2. Característiques clau

  • Àudio HD: Equipped with a built-in 1W speaker, Opus codec support, and Acoustic Echo Canceller (AEC) for clear audio communication.
  • Access Control Integration: Connects with existing office access control systems, allowing remote door opening via VoIP phones, cellphones, or the i10D unlock button.
  • Durabilitat: IP54 rated for waterproof and dustproof performance, suitable for indoor environments with temperatures ranging from -20°C to 50°C.
  • Gestió eficient: Supports batch deployment and configuration via Fanvil Device Management System for streamlined setup and maintenance.
  • Compatibilitat multiplataforma: Designed to work seamlessly across various SIP platforms, including Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, and Avaya.

3. Contingut del paquet

Before installation, please verify that all items are present and in good condition. If any items are missing or damaged, contact your vendor immediately.

  • Fanvil i10 SIP Mini Audio Intercom Unit
  • Suport de muntatge
  • Cargols i taps de paret
  • Guia d'instal·lació ràpida (aquest document serveix com a manual complet)

4. Configuració i instal·lació

4.1 Instal·lació física

  1. Trieu una ubicació: Select a suitable indoor location near an Ethernet port with Power over Ethernet (PoE) capability. Ensure the location is protected from direct harsh weather conditions, although the device is IP54 rated.
  2. Muntatge:
    • Secure the mounting bracket to the wall using the provided screws and wall plugs.
    • Assegureu-vos que el suport estigui anivellat i fermament fixat.
  3. Cablejat:
    • Connect an Ethernet cable from your PoE-enabled network switch or PoE injector to the RJ45 port on the back of the i10 unit.
    • If integrating with an access control system, connect the relevant wires to the output interface terminals as per your access control system's documentation.
  4. Connecteu el dispositiu: Carefully align the i10 unit with the mounted bracket and slide it into place until it clicks securely.

4.2 Configuració de la xarxa

The Fanvil i10 supports DHCP by default. Upon connecting to a PoE network, it will automatically obtain an IP address. For static IP configuration or advanced network settings, access the device's web interfície.

  1. Cerca la IP del dispositiu: Use a network scanner tool or Fanvil Device Management System (FDMS) to discover the IP address of your i10.
  2. Accés Web Interfície: Obre a web browser and enter the device's IP address in the URL bar.
  3. Inici de sessió: Enter the default username and password (refer to the Quick Installation Guide or Fanvil documentation for default credentials, typically 'admin'/'admin').
  4. Configura la xarxa: Navigate to the "Network" settings to configure static IP, DNS, or other network parameters if required by your network environment.

4.3 SIP Account Registration

To enable audio communication, the i10 must be registered with a SIP server (PBX).

  1. Inicieu sessió a Web Interfície: Access the i10 web interface as described in Section 4.2.
  2. Navigate to SIP Settings: Go to "SIP" or "Account" settings.
  3. Enter SIP Details: Input the SIP server address, port, SIP user ID, authentication ID, and password provided by your VoIP service provider or PBX administrator.
  4. Save and Apply: Save the settings and apply changes. The device should register with the SIP server, indicated by a "Registered" status.

5. Instruccions de funcionament

5.1 Fer una trucada

To initiate a call from the Fanvil i10:

  • Press the call button on the front of the i10.
  • The device will dial the pre-configured extension or SIP URI.
  • Once the call is answered, two-way audio communication will be established.

5.2 Respondre a una trucada

The Fanvil i10 is primarily an outbound calling device. Incoming calls are typically handled by the connected SIP phone or system. However, if configured for auto-answer, it will automatically establish a connection when called.

5.3 Door Opening (Access Control)

If integrated with an access control system, the door can be opened remotely during an active call:

  • During a call with the i10, enter the designated DTMF code from your SIP phone or mobile device.
  • The i10 will send a signal to the connected access control system, triggering the door unlock mechanism.
  • Alternatively, if an i10D unlock button is connected, pressing it will also trigger the door unlock.

6. Manteniment

Regular maintenance ensures the longevity and optimal performance of your Fanvil i10.

  • Neteja: Use a soft, dry cloth to wipe the exterior of the device. Do not use abrasive cleaners, solvents, or strong chemicals.
  • Actualitzacions de firmware: Consulteu periòdicament el registre oficial de Fanvil website for new firmware versions. Updating the firmware can improve performance, add new features, and fix bugs. Firmware updates can be performed via the web interface or FDMS.
  • Condicions ambientals: Ensure the device operates within its specified temperature range (-20°C to 50°C) and avoid excessive humidity.

7. Solució De Problemes

This section addresses common issues you might encounter with your Fanvil i10.

ProblemaCausa possibleSolució
El dispositiu no s'encén.No PoE connection or faulty Ethernet cable.Verify the Ethernet cable is securely connected to a PoE-enabled port. Test with a different cable or PoE switch/injector.
Cannot register with SIP server.Incorrect SIP settings, network issues, or firewall blocking.
  • Double-check SIP server address, user ID, and password in the web interfície.
  • Ensure network connectivity to the SIP server.
  • Check firewall settings on your network to allow SIP traffic (UDP 5060, RTP ports).
No hi ha àudio durant les trucades.RTP port issues, network latency, or speaker malfunction.
  • Verify RTP port ranges are open on your firewall.
  • Check network quality and latency.
  • Perform a factory reset if the issue persists after checking network and SIP settings.
Door unlock function not working.Incorrect DTMF code, wiring issue, or access control system problem.
  • Confirm the correct DTMF code is being sent.
  • Check the wiring between the i10 and the access control system.
  • Verify the access control system itself is functioning correctly.

If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact Fanvil technical support or your local distributor.

8. Especificacions

CaracterísticaDetall
Modeli10
Dimensions (L x A x A)4 x 2 x 4 polzades (10.16 x 5.08 x 10.16 cm)
Pes de l'article4.8 unces (135 grams)
Font d'alimentacióAlimentació per Ethernet (PoE)
SIP Lines2 línies SIP
Funcions d'àudioHD Audio, Built-in 1W Speaker, Opus, Acoustic Echo Canceller (AEC)
Protecció d'entradaIP54 (resistent a l'aigua i a la pols)
Temperatura de funcionament-20 °C a 50 °C (-4 °F a 122 °F)
Dispositius compatiblesAsterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya
FabricantFanvil

9. Garantia i Suport

9.1 Informació de la garantia

Fanvil products typically come with a limited warranty against defects in materials and workmanship. The specific warranty period may vary by region and reseller. Please retain your proof of purchase for warranty claims. For detailed warranty terms and conditions, refer to the warranty card included with your product or visit the official Fanvil weblloc.

9.2 Suport tècnic

For technical assistance, troubleshooting, or product inquiries, please contact:

  • Your local Fanvil distributor or reseller.
  • Fanvil Official Support Weblloc: www.fanvil.com/support/
  • When contacting support, please have your product model (i10) and serial number ready.

© 2024 Fanvil. All rights reserved. Information in this manual is subject to change without notice.

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