1. Introducció
Thank you for choosing the Xtorm 15W Go Power Bank XG1021. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. Please read this manual thoroughly before using the power bank and retain it for future reference.
2. Producte acabatview
The Xtorm 15W Go Power Bank XG1021 is a compact and portable external battery designed to charge your mobile devices on the go. Featuring a 10,000 mAh capacity and 15W USB-C output, it offers efficient power delivery.

Figure 2.1: The Xtorm 15W Go Power Bank XG1021 in Space Grey, showcasing el seu disseny elegant i compacte.

Figure 2.2: Front display of the power bank, indicating battery percentage and power status.
2.1. Compatibilitat universal
This power bank is designed for broad compatibility, capable of charging various devices including smartphones, tablets, and portable gaming consoles.

Figure 2.3: Illustration of the power bank's compatibility with different device types.
2.2. Disseny portàtil
The Xtorm Go Power Bank is engineered for portability, making it an ideal travel companion. Its compact dimensions and light weight ensure it can be easily carried.

Figure 2.4: The power bank's compact size, suitable for travel.
3. Configuració
3.1. Desembalatge i inspecció inicial
Upon opening the package, ensure all components are present and undamaged. The box should contain the Xtorm 15W Go Power Bank, a USB-C cable, and this user manual.

Figure 3.1: Contents included in the Xtorm Power Bank Go package.
3.2. Càrrega inicial del banc d'energia extern
Before first use, it is recommended to fully charge the Xtorm Go Power Bank. Connect the provided USB-C cable to the power bank's USB-C input port and the other end to a compatible USB wall charger (not included). The digital display will show the charging progress. Once 100% is displayed, the power bank is fully charged and ready for use.
4. Instruccions de funcionament
4.1. Càrrega de dispositius externs
- Connecta el cable de càrrega del dispositiu a un dels ports de sortida del banc d'energia (USB-A o USB-C).
- Connecteu l’altre extrem del cable al dispositiu.
- El banc d'energia començarà a carregar el dispositiu automàticament. La pantalla digital mostrarà el percentatge de bateria restant.tage del banc d'energia.
- Per aturar la càrrega, simplement desconnecteu el dispositiu.
The 15W USB-C output allows for faster charging of compatible devices.

Figure 4.1: Fast charging an external device using the power bank.
4.2. Comprovació del nivell de la bateria
The digital display on the front of the power bank indicates the current battery percentage. This display activates automatically when a device is connected or when the power bank is being charged.
5. Manteniment
- Neteja: Feu servir un drap suau i sec per netejar el banc d'energia. Eviteu utilitzar productes químics agressius o materials abrasius.
- Emmagatzematge: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures. For long-term storage, it is recommended to charge the power bank to approximately 50-70% every three months to maintain battery health.
- Cura de la bateria: Do not expose the power bank to water or moisture. Avoid dropping or subjecting the device to strong impacts.
6. Solució De Problemes
- El banc d'energia no es carrega: Ensure the USB-C cable is securely connected to both the power bank's input and the wall charger. Try a different cable or wall charger.
- El dispositiu no es carrega des del banc d'alimentació: Ensure the charging cable is securely connected to both the power bank's output and your device. Check if the power bank has sufficient charge. Try a different cable or output port.
- Càrrega lenta: Ensure you are using a compatible cable and that your device supports fast charging. The power bank's output may be limited by the connected device's input capabilities.
- El banc d'energia s'escalfa durant l'ús: És normal que el banc d'energia s'escalfi lleugerament durant la càrrega o la descàrrega. Si s'escalfa excessivament, desconnecteu-lo immediatament i contacteu amb el servei d'assistència.
7. Especificacions
Detailed technical specifications for the Xtorm 15W Go Power Bank XG1021:
| Característica | Especificació |
|---|---|
| Nom del model | XG1021 |
| Marca | Xtorm |
| Capacitat de la bateria | 10,000 mAh (9800mAh / 36.2Wh Li-ion) |
| Tipus de connector | USB tipus C |
| Entrada (USB-C) | 5V=3A (15W) |
| Sortida (USB-C) | 5V=3A (15W) |
| Sortida (USB-A) | 5V=3A |
| Sortida total | 15W |
| Composició de la bateria | Ió de liti |
| Característica especial | Compacte |
| Ús recomanat | Smartphone |
| Font d'alimentació | Cable elèctric |
| Color | Gris espacial |

Figure 7.1: Back of the power bank displaying printed specifications and regulatory marks.
8. Informació de seguretat
Per garantir un funcionament segur i evitar danys al dispositiu o lesions, si us plau, seguiu les següents pautes de seguretat:
- Do not expose the power bank to extreme temperatures (above 45°C or below -10°C) or direct sunlight.
- No exposeu el banc d'energia a l'aigua, la humitat o la humitat elevada.
- Do not disassemble, modify, or attempt to repair the power bank yourself. This will void the warranty and may cause safety hazards.
- Eviteu deixar caure o sotmetre el banc d'energia a forts impactes.
- Keep the power bank away from flammable materials and explosive environments.
- Feu servir només cables i adaptadors de càrrega certificats.
- Mantenir fora de l'abast dels nens.

Figure 8.1: Internal safety mechanisms of the Xtorm Power Bank.
9. Garantia i Suport
Xtorm products are manufactured to high quality standards. For information regarding warranty terms and conditions, please refer to the official Xtorm weblloc web o la targeta de garantia inclosa amb la compra.
For technical support, troubleshooting assistance, or general inquiries, please visit the Xtorm Support Helpdesk online or contact their customer service. You can also find more information and updates on Xtorm's official social media channels.
- Xtorm Support Helpdesk: www.xtorm.eu/support
- Xarxes socials: Cerca "Xtorm" on major platforms.