1. Informació important de seguretat
Please read and understand this entire manual before attempting to assemble, operate, or install this electric fireplace. Failure to do so could result in fire, electric shock, or serious injury.
- Seguretat elèctrica: Always plug the fireplace directly into a 120V, 15 Amp grounded outlet. Do not use extension cords, power strips, or surge protectors. Ensure the power cord is not pinched or placed under carpets.
- Col·locació: Maintain a minimum clearance of 3 feet (0.9 meters) from combustible materials such as furniture, bedding, papers, clothes, and curtains. Do not block air vents.
- Ventilació: Ensure adequate air circulation around the unit. Do not operate in areas with high humidity or near water.
- Protecció contra el sobreescalfament: The unit is equipped with an automatic safety shut-off feature to prevent overheating. If the unit shuts off, unplug it, wait 10 minutes, and then plug it back in. If it continues to shut off, contact customer support.
- Estabilitat: Use the provided anti-topple wall anchor and hardware to secure the fireplace, especially in homes with children or pets.
- Nens i animals de companyia: Keep children and pets away from the fireplace, especially when it is operating, as surfaces can become hot.
- Manteniment: Do not attempt to service or repair the unit yourself. Refer all servicing to qualified personnel.
2. Producte acabatview
The Real Flame Foster Electric Fireplace is designed to provide supplemental heat and a realistic flame ambiance to indoor spaces. It features a durable metal construction with mission-style glass doors and glass-paneled sides, mimicking a traditional wood stove.
Les característiques clau inclouen:
- Heat output of 4700 BTUs, capable of warming rooms up to 1000 square feet.
- Realistic log and flame effect for visual appeal.
- Adjustable thermostat to maintain desired room temperature.
- Flame-only mode for year-round ambiance without heat.
- Optional 24-inch chimney for enhanced aesthetic.

Davant view of the Real Flame Foster Electric Fireplace with optional chimney installed.

The Real Flame Foster Electric Fireplace installed in a living room setting, showcasing its ambiance.
3. Què s'inclou
Carefully unpack all components and ensure you have all the items listed below. If any parts are missing or damaged, do not proceed with assembly; contact Real Flame customer service.
- 1 x Foster Electric Stove (main unit with electric firebox)
- 4 x cames
- 1 x 24-inch Chimney (optional use)
- 1 x 5.5-foot Power Cord with Lay-Flat Plug
- 13 x cargols
- 1 x Ancoratge de paret
- 1 x cargol de paret
- Additional Hardware for assembly
4. Muntatge i muntatge
Partial assembly is required. The estimated assembly time is 30 minutes with one person. A Phillips head screwdriver is required (not included).
- Desempaquetar components: Carefully remove all parts from the packaging and place them on a soft, clean surface to prevent scratches.
- Col·loca les cames: Securely attach the four legs to the base of the electric stove using the provided screws. Ensure they are tightened firmly.
- Install Optional Chimney: If desired, attach the 24-inch chimney to the top of the stove using the designated connection points and screws.
- Position Fireplace: Place the assembled fireplace in its desired location, ensuring it is on a stable, level surface and maintains the recommended clearances from combustible materials.
- Secure with Wall Anchor: For added stability and safety, especially in households with children or pets, use the provided wall anchor and screw to secure the fireplace to the wall. Follow the instructions included with the wall anchor kit.

Diagram illustrating the dimensions of the Real Flame Foster Electric Fireplace.
5. Instruccions de funcionament
The control panel for the electric fireplace is located behind the front doors. Open the doors to access the controls.

Primer pla view of the control panel behind the fireplace doors.
- Encès/apagat: Plug the 5.5-foot power cord into a standard 120V, 15 Amp grounded outlet. Locate the main power switch on the control panel and flip it to the 'ON' position.
- Efecte de flama: The flame effect will activate automatically when the unit is powered on. To adjust the brightness or intensity of the flame, use the dedicated flame control switch or dial (if present).
- Funció de calor: To activate the heater, locate the heat switch on the control panel and turn it 'ON'. The unit will begin to emit warm air.
- Ajust del termòstat: Use the thermostat dial to set your desired room temperature. The heater will operate until the set temperature is reached, then automatically cycle off. It will turn back on if the room temperature drops below the set point.
- Flame-Only Mode: To enjoy the flame effect without heat, ensure the heat switch is in the 'OFF' position while the main power switch is 'ON'.
- Apagant: To turn off the fireplace, first turn off the heat function, then flip the main power switch to the 'OFF' position. For extended periods of non-use, unplug the unit from the wall outlet.
6. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga durada de la vostra llar de foc elèctrica.
- Neteja exterior: Dust the exterior surfaces regularly with a soft, damp tela. No utilitzeu netejadors abrasius ni dissolvents.
- Cleaning Glass: For glass panels, use a soft cloth and a non-abrasive glass cleaner. Spray the cleaner onto the cloth, not directly onto the glass, to avoid dripping into internal components.
- Vendes d'aire: Periodically check and clean the air intake and exhaust vents to ensure they are free from dust and debris, which can impede airflow and cause overheating. Use a vacuum cleaner with a brush attachment.
- Components interns: There are no user-serviceable parts inside the electric firebox. Do not open the unit or attempt internal cleaning or repairs.
- Emmagatzematge: Si guardeu la llar de foc durant un període prolongat, desendolleu-la i guardeu-la en un lloc sec i sense pols.
7. Solució De Problemes
If you encounter issues with your electric fireplace, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| La llar de foc no s'encén. | Unit is not plugged in, outlet is not working, or circuit breaker tripped. | Ensure power cord is securely plugged into a grounded 120V outlet. Check the outlet with another appliance. Reset the circuit breaker if tripped. |
| Sense sortida de calor. | Heat function is off, thermostat set too low, or unit overheated. | Ensure the heat switch is ON. Increase the thermostat setting. If the unit shut off due to overheating, unplug it, wait 10 minutes, and plug back in. |
| Flame effect is not working. | Flame switch is off or bulb needs replacement. | Ensure the main power and flame switches are ON. If the issue persists, contact customer service for bulb replacement guidance. |
| Unit makes unusual noises. | Fan obstruction or internal component issue. | Ensure air vents are clear. If noise persists, discontinue use and contact customer service. |
If these solutions do not resolve the issue, please contact Real Flame customer service for further assistance.
8. Especificacions
Detailed technical specifications for the Real Flame Foster Electric Fireplace:
| Característica | Especificació |
|---|---|
| Marca | Flama real |
| Nom del model | Foster Electric Stove |
| Número de model | 5020E-BK |
| Font d'alimentació | Elèctric amb cable |
| Dimensions del producte (P x A x A) | 15" x 25" x 60.25" (with chimney) |
| Material | Metall recobert de pols |
| Sortida de calor | 4700 BTU |
| Cobertura de calefacció | Fins a 1000 peus quadrats |
| Consum d'energia | 1400 watts |
| Voltage | 120V (presa de corrent estàndard dels EUA) |
| Pes de l'article | 42 lliures |
| UPC | 752370502003 |
9. Garantia i Suport
Garantia: This Real Flame Foster Electric Fireplace comes with a Garantia limitada d'1 any from the date of purchase. This warranty covers manufacturing defects in materials and workmanship under normal use. It does not cover damage resulting from misuse, accident, alteration, or lack of proper maintenance.
Atenció al client: For warranty claims, technical assistance, missing parts, or any questions regarding the operation or maintenance of your electric fireplace, please contact Real Flame customer service. Please have your model number (5020E-BK) and proof of purchase readily available when contacting support.
For the most up-to-date contact information, please visit the official Real Flame weblloc web o consulteu les dades de contacte que s'inclouen a l'embalatge del producte.







