1. Introducció
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Candy Smart Pro CSOW4965 TWE/1-S washer dryer. Please read these instructions carefully before using the appliance and keep them for future reference. Proper use and care will ensure optimal performance and extend the lifespan of your appliance.
2. Informació de seguretat
Seguiu sempre les següents pautes de seguretat per evitar lesions personals o danys a l'aparell.
2.1 Seguretat general
- Aquest aparell el poden utilitzar nens a partir de 8 anys i persones amb capacitats físiques, sensorials o mentals reduïdes o amb manca d'experiència i coneixements si han rebut supervisió o instruccions sobre l'ús de l'aparell d'una manera segura i entenen els perills que comporta. .
- Els nens han de ser supervisats per assegurar-se que no juguin amb l'aparell.
- La neteja i el manteniment dels usuaris no els han de fer els nens sense supervisió.
- Do not allow children to play with the appliance or climb inside the drum.
- Mantingueu els materials d'embalatge lluny dels nens.
2.2 Seguretat elèctrica
- Assegureu-vos que l'aparell estigui connectat a una presa de corrent amb connexió a terra.
- No utilitzeu cables d'extensió ni adaptadors múltiples.
- Si el cable d'alimentació està danyat, l'ha de substituir el fabricant, el seu agent de servei o persones qualificades de manera similar per evitar perills.
2.3 Seguretat aquàtica
- Assegureu-vos que les mànegues d'entrada d'aigua i de desguàs estiguin ben connectades per evitar fuites.
- Do not operate the appliance if there is a visible water leak.
3. Instal·lació i configuració
Proper installation is crucial for the performance and safety of your washer dryer.
3.1 Unpacking and Transport Bolts
Before using the appliance, remove all transport bolts located at the rear of the machine. These bolts secure the drum during transit and must be removed to prevent damage during operation. Keep the bolts for future transport if needed.
3.2 Posicionament
Place the washer dryer on a firm, level surface. Adjust the leveling feet to ensure the appliance is stable and does not wobble. Proper leveling reduces vibration and noise during operation.

Image: The dimensions of the Candy Smart Pro CSOW4965 TWE/1-S washer dryer are 85 cm (height), 60 cm (width), and 58 cm (depth). Ensure adequate space for installation and ventilation.
3.3 Connexió d'aigua
Connect the water inlet hose to a cold water tap with a 3/4-inch thread. Ensure the connection is tight to prevent leaks. Position the drain hose into a suitable drain pipe or sink, ensuring it is securely fixed and allows for proper drainage.
3.4 Connexió elèctrica
Plug the appliance into a grounded electrical outlet. The voltage and frequency must match the specifications on the appliance's rating plate.
3.5 Ús inicial
Before the first wash, run a short cycle without laundry and detergent to clean the drum and remove any manufacturing residues.
4. Instruccions de funcionament
Familiarize yourself with the control panel and available programs for optimal washing and drying results.

Image: The Candy Smart Pro CSOW4965 TWE/1-S washer dryer features a prominent control panel with a digital display and rotary knob, a large front-loading door, and a detergent dispenser drawer.
4.1 Tauler de control acabatview
The control panel consists of a program selector knob, a digital display, and touch-sensitive buttons for various functions and settings. The display shows program duration, selected options, and error codes.
4.2 Càrrega de la roba
Open the door and load laundry into the drum. Do not overload the machine; ensure there is enough space for the clothes to tumble freely. For washing, the maximum capacity is 9 kg, and for drying, it is 6 kg.
Image: Key features of the washer dryer include a 9 kg washing capacity and 6 kg drying capacity, 7 rapid wash programs for quick cycles, and Wi-Fi connectivity for smart control.
4.3 Dispensador de detergent
Pull out the detergent drawer. Add appropriate amounts of detergent to the main wash compartment, fabric softener to the softener compartment, and pre-wash detergent (if applicable) to the pre-wash compartment. Refer to detergent packaging for dosage recommendations.
4.4 Selecció de programes
Turn the program selector knob to choose the desired wash or dry program. The appliance offers 15 wash cycles and 6 dry cycles, including 7 rapid programs for quick washing. The digital display will show the estimated duration for the selected program.
4.5 Funcions especials
- Funció de vapor: Reduces wrinkles and refreshes clothes.
- Active Motion System: Enhances washing performance by increasing detergent action.
- Connectivitat Wi-Fi: Connect the appliance to the Candy simply-Fi app for remote control, guided washing, tips, and usage statistics. This feature allows for advanced control and monitoring.
Image: The Candy simply-Fi app provides advanced user experience, offering remote control, a wide range of washing and drying programs, functions, tips, and usage statistics for your appliance.
4.6 Inici d'un cicle
After selecting the program and any desired options, press the Start/Pause button to begin the cycle. The appliance will automatically proceed through the selected wash and/or dry phases.
4.7 Fi de cicle
At the end of the cycle, the appliance will signal with an audible alert and/or a message on the display. Open the door and remove the laundry promptly to prevent wrinkles and odors.
5. Manteniment i Neteja
Regular maintenance ensures the longevity and efficiency of your washer dryer.
5.1 Neteja de l'exterior
Netegeu les superfícies exteriors amb un damp tela. No utilitzeu netejadors abrasius ni dissolvents.
5.2 Neteja del dispensador de detergent
Periodically remove the detergent drawer and rinse it under running water to remove any detergent residue. Clean the housing of the drawer with a brush.
5.3 Neteja de la junta de la porta
After each wash, wipe the rubber door seal to remove any lint, dirt, or moisture. This prevents mold growth and unpleasant odors.
5.4 Neteja del filtre
Locate the filter at the bottom front of the appliance. Place a shallow container underneath to catch any residual water. Unscrew the filter cover and carefully remove the filter. Clean any lint or debris from the filter and its housing. Reinsert and tighten the filter cover.
5.5 Descalcificació
Depending on water hardness in your area, periodic descaling may be necessary. Use a suitable descaling product designed for washing machines and follow the product's instructions.
5.6 Emmagatzematge d'hivern
If the appliance is to be stored in an unheated area during winter, drain all water from the hoses and pump to prevent freezing and damage.
6. Solució De Problemes
Abans de contactar amb el servei d'atenció al client, prova les solucions següents per a problemes comuns.
| Problema | Causa possible | Solució |
|---|---|---|
| L'aparell no s'engega | Sense subministrament elèctric; Porta no tancada correctament; Programa no seleccionat. | Comproveu l'endoll i el fusible; assegureu-vos que la porta estigui ben tancada; seleccioneu un programa i premeu Inici. |
| Vibració / soroll excessius | Transport bolts not removed; Appliance not level; Uneven laundry load. | Traieu els cargols de transport; Ajusteu els peus de nivellació; Redistribuïu la roba al tambor. |
| Pobres resultats de rentat | Dosificació incorrecta de detergent; Sobrecàrrega; Programa incorrecte seleccionat. | Adjust detergent amount; Reduce laundry load; Select appropriate program for fabric type. |
| La roba no s'asseca correctament | Overloading for drying; Lint filter clogged; Incorrect drying program. | Reduce laundry load for drying; Clean the lint filter; Select a suitable drying program. |
| Fuites d'aigua | Loose hose connections; Detergent drawer overflow. | Tighten water inlet/drain hoses; Do not overfill detergent drawer. |
If the problem persists after trying these solutions, please refer to the full user manual or contact Candy customer support.
7. Especificacions
Key technical specifications for the Candy Smart Pro CSOW4965 TWE/1-S washer dryer.
| Especificació | Valor |
|---|---|
| Número de model | CSOW4965 TWE/1-S (31010442) |
| Capacitat de rentat | 9 kg |
| Capacitat d'assecat | 6 kg |
| Velocitat màxima de gir | 1400 RPM |
| Dimensions (A x A x P) | 85 x 60 x 58 cm |
| Pes | 67 kg |
| Energy Efficiency Class (Wash/Dry) | E |
| Voltage | 230 V (CA) |
| Material del tambor | Acer inoxidable |
| Nombre de cicles de rentat | 15 |
| Nombre de cicles d'assecat | 6 |
| Components inclosos | Washer dryer, Power cable, Drain hose |
Image: The energy label provides detailed information on the appliance's energy consumption (66 kWh/100 cycles for wash, 377 kWh/100 cycles for wash+dry), water consumption, and noise levels. More details can be found on the Base de dades EPREL.
8. Garantia i Suport
Your Candy Smart Pro CSOW4965 TWE/1-S washer dryer comes with a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions. For technical assistance, spare parts, or service requests, please contact Candy customer support. Ensure you have your model number and purchase date available when contacting support.