HP Envy Pro 6475 Wireless All-in-One Printer User Manual

Introducció

This user manual provides detailed instructions for the HP Envy Pro 6475 Wireless All-in-One Printer. It covers essential information for setting up, operating, maintaining, and troubleshooting your device. Please read this manual thoroughly to ensure optimal performance and longevity of your printer.

The HP Envy Pro 6475 is designed to handle various tasks including printing, scanning, and copying, with features like automatic two-sided printing and mobile connectivity via the HP Smart app. Its self-healing Wi-Fi ensures reliable connection for all your family's devices.

Guia de configuració

Follow these steps to set up your HP Envy Pro 6475 printer for the first time.

1. Desembalatge i col·locació inicial

Carefully remove the printer from its packaging. Ensure all protective tapes and packing materials are removed from the exterior and interior of the printer. Place the printer on a stable, flat surface near a power outlet and within range of your Wi-Fi router.

Descripció de la imatge: Un front view of the HP Envy Pro 6475 printer, white with a dark grey top, actively printing a document that includes charts and images. The printer's control panel with a blue Wi-Fi indicator light is visible on the right side.

2. Connexió d'alimentació

Connect the power cord to the back of the printer and then to a wall outlet. The printer will power on automatically or you may need to press the power button.

3. Instal·lació del cartutx de tinta

Open the ink cartridge access door. Wait for the carriage to stop moving. Insert the black and tri-color ink cartridges into their respective slots. Ensure they click into place. Close the access door.

Descripció de la imatge: Un primer pla view of an HP Instant Ink box and two ink cartridges (one black, one tri-color) placed on a light-colored desk, suggesting readiness for installation or replacement.

4. Carregant paper

Extend the input tray and load a stack of plain white paper. Adjust the paper guides to fit the paper size snugly. Extend the output tray.

Descripció de la imatge: An overhead shot of the HP Envy Pro 6475 printer, showing a blueprint document being printed from the top paper tray. Various office supplies like rulers, pencils, and a compass are scattered around the printer on a light grey desk.

5. Connecting to Wi-Fi using HP Smart App

The easiest way to set up your printer's wireless connection is through the HP Smart app.

1. Descarrega't el Aplicació HP Smart from your device's app store (available for iOS and Android).
2. Open the app and follow the on-screen instructions to add a new printer.
3. The app will guide you through connecting the printer to your Wi-Fi network. The printer features self-healing Wi-Fi to maintain a stable connection.

Descripció de la imatge: A smartphone displaying the HP Smart app interface, which shows various printer functions such as ink level monitoring, mobile fax, remote printing, camera scan, and smart tasks (scan, save, print). The HP Envy Pro 6475 printer is visible in the background.

Descripció de la imatge: A close-up of the HP Envy Pro 6475 printer's control panel, highlighting the blue Wi-Fi signal icon, indicating an active and stable wireless connection. The text below emphasizes "Self-healing Wi-Fi™ detects and resolves connectivity issues to keep you connected."

Instruccions de funcionament

This section details the various functions of your HP Envy Pro 6475 printer.

Impressió de documents

Podeu imprimir des de l'ordinador, el telèfon intel·ligent o la tauleta.

• Des d'un ordinador: Ensure the printer drivers are installed. Select "Print" from your application, choose the HP Envy Pro 6475, and adjust settings as needed.
• Des de dispositius mòbils (aplicació HP Smart): Open the HP Smart app, select "Print Documents" or "Print Photos," choose the file, and send to the printer. The app allows printing from various sources including cloud services.

Descripció de la imatge: A smartphone held in hand, displaying a print preview of a document within the HP Smart app. The HP Envy Pro 6475 printer is visible in the background, actively printing. The image highlights seamless connection and printing from any device.

Escaneig de documents

The printer supports both flatbed scanning and automatic document feeder (ADF) scanning.

• Ús de la plataforma plana: Lift the scanner lid, place the document face down on the glass, align it with the guide, close the lid.
• Ús de l'alimentador automàtic de documents (ADF): Load multiple pages face up into the ADF tray. The ADF can handle up to 35 pages.
• Inicia l'escaneig: From the HP Smart app, select "Scan" and choose your preferences (e.g., color, resolution, destination). You can scan to email, cloud storage (Dropbox, Google Drive), or your device.

Còpia de documents

Per fer còpies:

1. Col·loqueu el document original al vidre de l'escàner o a l'ADF.
2. Use the printer's control panel or the HP Smart app to select "Copy."
3. Choose the number of copies and other settings (e.g., color/black & white, resize).
4. Premeu el botó Copia per començar.

Fax mòbil

The HP Smart app allows you to send secure mobile faxes directly from your smartphone, tablet, or PC for up to 24 months.

1. Obriu l'aplicació HP Smart.
2. Select "Mobile Fax."
3. Enter the recipient's fax number and attach the document you wish to send.
4. Confirm and send the fax.

Descripció de la imatge: A smartphone displaying a "Fax Delivered!" confirmation screen within the HP Smart app, indicating a successful mobile fax transmission. The screen shows details like recipient, start time, and finish time of the fax.

Manteniment

Regular maintenance ensures your printer continues to perform optimally.

Neteja de la impressora

• Exterior: Netegeu les superfícies exteriors amb un drap suau i sense borrissol. No utilitzeu productes de neteja abrasius.
• Vidre de l'escàner: Netegeu el vidre de l'escàner amb un drap suau suaumentampNetegeu amb netejador de vidres. Eviteu ruixar el netejador directament sobre el vidre.
• Rodets de l'ADF: Consulteu l'aplicació HP Smart o el servei d'assistència d'HP website for specific instructions on cleaning ADF rollers if paper feed issues occur.

Substitució de cartutxos de tinta

The HP Smart app provides ink level monitoring and prompts for replacement.

1. Assegureu-vos que la impressora estigui engegada.
2. Obriu la porta d'accés als cartutxos de tinta.
3. Premeu el cartutx antic per alliberar-lo i, a continuació, estireu-lo.
4. Remove the new cartridge from its packaging and remove the protective tape.
5. Feu lliscar el cartutx nou a la ranura fins que encaixi al seu lloc.
6. Tanqueu la porta d'accés als cartutxos de tinta.

Aligning Printheads

If print quality issues arise (e.g., streaky prints, misaligned text), perform a printhead alignment. This can typically be initiated from the HP Smart app or the printer's control panel settings.

Resolució de problemes

This section addresses common issues you might encounter with your HP Envy Pro 6475 printer.

La impressora no respon / està fora de línia

• Comproveu la potència: Assegureu-vos que la impressora estigui connectada i engegada.
• Comproveu la connexió Wi-Fi: Verify the blue Wi-Fi light on the printer is solid. If blinking or off, reconnect using the HP Smart app. The self-healing Wi-Fi should attempt to resolve issues automatically.
• Reinicieu els dispositius: Power cycle your printer, router, and computer/mobile device.
• Printer Drivers: Ensure the latest printer drivers are installed on your computer.

Print Quality Issues (Streaks, Faded Prints, Incorrect Colors)

• Comprovar els nivells de tinta: Use the HP Smart app to check ink levels. Replace any low or empty cartridges.
• Neteja els capçals d'impressió: Perform a printhead cleaning cycle from the HP Smart app or printer settings.
• Alinear els capçals d'impressió: Run a printhead alignment process.
• Tipus de paper: Assegureu-vos que feu servir el tipus i la qualitat de paper correctes per a la vostra feina d'impressió.

Embussos de paper

• Camí clar: Carefully remove any jammed paper from the input tray, output tray, and inside the printer. Pull paper gently in the direction of the paper path.
• Comproveu si hi ha obstruccions: Ensure no small pieces of paper or foreign objects are obstructing the paper path.
• Torna a carregar el paper: Ensure paper is loaded correctly and the guides are snug against the paper stack.

Especificacions

Nota: Les especificacions estan subjectes a canvis sense previ avís.

Informació de la garantia

This product is sold as an Amazon Renewed product and comes with a Garantia limitada de 90 dies. This warranty covers defects in materials and workmanship under normal use. For detailed warranty terms and conditions, please refer to the Amazon Renewed Guarantee or contact Amazon customer service.

The Amazon Renewed Guarantee ensures that if you are not satisfied with your purchase, renewed products are eligible for replacement or refund.

Suport i Contacte

For further assistance, technical support, or warranty claims, please use the following resources:

• Suport d'HP Weblloc: Visita el suport oficial d'HP website for drivers, software, and troubleshooting guides.
• Aplicació intel·ligent HP: The app provides in-app support, diagnostics, and access to helpful resources.
• Amazon Renewed Customer Service: For issues related to your renewed product purchase or warranty, contact Amazon customer service directly.

When contacting support, please have your printer's model number (HP Envy Pro 6475) and serial number ready.