1. Introducció
This manual provides essential information for the installation, operation, and maintenance of your Hanwha Techwin QND-6011 Wisenet 2MP Network Super-Compact Dome Camera. The QND-6011 is a high-performance 2-megapixel network camera designed for indoor surveillance, offering clear imaging and advanced features in a compact form factor. It supports H.265/H.264/MJPEG codecs, features a built-in 2.8mm fixed lens, and includes WiseStream II compression technology for efficient data management.
Key features include 30fps at all resolutions, 120dB True WDR, IP42 and IK08 ratings for protection, and various detection functions such as defocus, motion, and tampering. The camera also supports Hallway View and includes a micro SD slot for local storage.
2. Informació de seguretat
Please read these safety instructions carefully before operating the device to prevent injury to yourself or others and to avoid damage to the product. Keep this manual for future reference.
- Font d'alimentació: Use only the specified power adapter (12VDC) or Power over Ethernet (PoE) compliant devices. Incorrect voltagi pot causar incendi o descàrrega elèctrica.
- Instal·lació: Ensure the camera is installed securely on a stable surface or ceiling to prevent it from falling. Installation should be performed by qualified personnel.
- Medi ambient: This camera is designed for indoor use. Avoid exposing it to extreme temperatures, humidity, dust, or direct sunlight.
- Neteja: Desconnecteu l'alimentació abans de netejar. Feu servir un drap suau i sec. No utilitzeu detergents ni dissolvents forts.
- Desmuntatge: No intenteu desmuntar ni modificar la càmera. Això anul·larà la garantia i pot causar danys o lesions.
3. Contingut del paquet
Verifiqueu que tots els components siguin presents al paquet:
- Hanwha Techwin QND-6011 Dome Camera
- Guia d'instal·lació / Guia d'inici ràpid
- Cargols i ancoratges de muntatge
- Template for Installation
Note: Specific accessories may vary. Please refer to the packaging for an exact list.
4. Producte acabatview
The QND-6011 is a compact dome camera featuring a robust design suitable for various indoor surveillance applications. Below is an image illustrating the camera's general appearance.
Figura 4.1: Davant view of the Hanwha Techwin QND-6011 Wisenet 2MP Network Super-Compact Dome Camera. The image shows the white dome housing with the 'Wisenet' logo and the dark lens assembly visible through the clear dome cover.
4.1. Components
- Dome Cover: Protects the lens and internal components.
- Lent: Built-in 2.8mm fixed lens for wide-angle viewing.
- Cos principal: Houses the camera's electronics and mounting points.
- Network Port (RJ45): For Ethernet connection and Power over Ethernet (PoE).
- Entrada d'alimentació: 12VDC terminal (if not using PoE).
- Ranura per a targetes Micro SD: For local video storage (up to 128GB).
5. Configuració
5.1. Instal·lació física
- Trieu una ubicació: Seleccioneu una ubicació interior que ofereixi el que vulgueu viewing angle and is within reach of network cabling. Ensure the mounting surface is strong enough to support the camera.
- Prepareu la superfície de muntatge: Use the provided mounting template to mark drill holes on the ceiling or wall. Drill pilot holes as indicated.
- Assegureu la càmera: Attach the camera's main body to the mounting surface using the supplied screws and anchors. Ensure it is firmly secured.
- Connectar els cables:
- Cable de xarxa: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to the camera's RJ45 port.
- Power Cable (Optional): If not using PoE, connect a 12VDC power adapter to the camera's power input terminal.
- Inseriu la targeta Micro SD (opcional): If local storage is desired, carefully insert a micro SD card (up to 128GB) into the designated slot.
- Ajustar Viewangle: Loosen the adjustment screws (if applicable) to position the lens for the desired field of viewEstrenyeu els cargols un cop ajustats.
- Attach Dome Cover: Securely fasten the dome cover onto the camera body.
5.2. Configuració de xarxa
- Encès: Un cop connectada, la càmera s'encén. Espereu uns minuts perquè s'iniciï.
- Descobreix la càmera: Use the Hanwha Techwin Device Manager software (available on the Hanwha Techwin weblloc) per descobrir la càmera a la vostra xarxa.
- Inici de sessió: The default username is typically 'admin'. You will be prompted to set a strong password upon first access.
- Configure IP Address: Assign a static IP address or ensure DHCP is configured correctly for your network environment.
- Accés Web Viewer: Obre a web browser (e.g., Chrome, Firefox) and enter the camera's IP address to access its web interfície.
6. Funcionament de la càmera
6.1. En directe View
Després d'iniciar sessió a web interface, you will typically see the live video feed. From here, you can:
- Monitor real-time video.
- Adjust image settings (brightness, contrast, sharpness).
- Switch between different streaming profiles (e.g., H.265, H.264).
6.2. Configuració de gravació
Configure how and when the camera records video:
- Gravació contínua: Set schedules for constant recording to the micro SD card or a Network Video Recorder (NVR).
- Enregistrament d'esdeveniments: Configure recording to trigger based on specific events like motion detection, tampering, or defocus detection.
- Pre/Post-Event Recording: Adjust the duration of video recorded before and after an event.
6.3. Event Detection
The QND-6011 offers several intelligent detection features:
- Detecció de moviment: Definir àrees dins de la càmera view where movement will trigger an alert or recording. Adjust sensitivity as needed.
- TampDetecció de corrents: Alerts if the camera's view is obstructed or if the camera is moved.
- Defocus Detection: Notifies if the image becomes out of focus.
- Recompte de persones: Utilize this feature for business intelligence, typically configured via the camera's advanced settings.
6.4. Funcions avançades
- WiseStream II: Hanwha's compression technology that dynamically controls encoding, reducing data size by up to 99% without compromising image quality.
- WDR (ampli rang dinàmic): Enhances image clarity in scenes with both very bright and very dark areas.
- Passadís View: Optimizes the image for vertically oriented areas like corridors, maximizing efficiency by rotating the image 90 degrees.
- LDC (Lens Distortion Correction): Corrects image distortion that can occur with wide-angle lenses.
7. Manteniment
7.1. Neteja
Regular cleaning helps maintain optimal image quality:
- Gently wipe the dome cover with a soft, lint-free cloth.
- For stubborn smudges, use a cloth lightly dampened with water or a mild, non-abrasive lens cleaning solution.
- Do not use harsh chemicals, solvents, or abrasive materials, as these can scratch or damage the dome.
7.2. Actualitzacions de firmware
Periodically check the Hanwha Techwin weblloc web per a actualitzacions de firmware. Les actualitzacions de firmware poden proporcionar noves funcions, millorar el rendiment i augmentar la seguretat. Seguiu atentament les instruccions que s'inclouen amb el paquet d'actualització de firmware.
7.3. Gestió de targetes SD
If using a micro SD card for storage, regularly check its status via the camera's web interface. Format the card periodically to maintain performance and prevent data corruption. Replace the card if errors occur or if its lifespan is reached.
8. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| No power / Camera not turning on | No power supply; Faulty power adapter/PoE switch; Loose connection. | Check power source and connections. Ensure PoE switch is active or 12VDC adapter is functioning. |
| No video / Cannot access camera via network | Network cable disconnected; Incorrect IP address; Network conflict; Firewall blocking access. | Verify network cable connection. Check IP address settings. Ensure no IP conflicts. Temporarily disable firewall for testing. |
| Mala qualitat d'imatge / Vídeo borrós | Dirty dome cover/lens; Incorrect focus (if adjustable); Low light conditions; Network bandwidth issues. | Clean the dome cover and lens. Adjust image settings in the web interface. Ensure sufficient lighting. Check network bandwidth. |
| La gravació no funciona | SD card full/faulty; Recording schedule not set; NVR connection issue. | Check SD card status and format if necessary. Verify recording schedules. Ensure NVR is properly connected and configured. |
If you encounter issues not listed here or require further assistance, please contact Hanwha Techwin technical support.
9. Especificacions
Below are the key technical specifications for the Hanwha Techwin QND-6011 camera:
| Característica | Detall |
|---|---|
| Número de model | QND-6011 |
| Sensor d'imatge | CMOS de 2 MP i 1/2.8" |
| Resolució | 2 Megapixel (2MP) |
| Velocitat de fotogrames | 30fps @ all resolutions |
| Lent | Built-in 2.8mm Fixed Lens |
| Compressió de vídeo | H.265, H.264, MJPEG (WiseStream II support) |
| Àmbit dinàmic ampli (WDR) | 120 dB |
| Dia i nit | ICR (Infrared Cut filter Removal) |
| Emmagatzematge | Micro SD/SDHC/SDXC slot (up to 128GB) |
| Poder | PoE (Power over Ethernet) / 12VDC |
| Consum d'energia | 2.8 watts |
| Protecció del Medi Ambient | IP42 (resistent a la pols i a les esquitxades d'aigua) |
| Resistència vàndal | IK08 (Impact resistant) |
| Dimensions | Approximately 10 x 2 x 2.7 inches (Item Dimensions from product data) |
| Tecnologia de connectivitat | Ethernet |
| Característiques especials | Detecció de desenfocament, detecció de moviment, Tampering detection, People counting, Hallway View, LDC support |
10. Garantia i Suport
For warranty information, please refer to the warranty card included with your product or visit the official Hanwha Techwin website. Technical support is available through the Hanwha Techwin customer service channels, which typically include phone support, email, and online resources.
When contacting support, please have your camera's model number (QND-6011) and serial number ready.