Invision MX400
Invision MX400 Dual Monitor Arm Instruction Manual
Model: MX400
1. Introducció
Thank you for choosing the Invision MX400 Dual Monitor Arm. This product is designed to enhance your workspace by providing an ergonomic and space-saving solution for mounting two computer monitors. The MX400 features advanced gas spring technology for smooth and precise adjustments, promoting a healthier posture and optimizing your desk space. This manual provides detailed instructions for safe installation, operation, and maintenance of your monitor arm.

Image 1.1: Invision MX400 Dual Monitor Arm supporting two displays.
2. Informació de seguretat
Please read all instructions carefully before installation and use. Failure to follow these instructions may result in property damage, serious injury, or death. If you do not understand these instructions or have doubts about the safety of the installation, please contact Invision customer support.
- Capacitat de pes: Do not exceed the maximum load capacity of 9kg (19.8lb) per arm. Exceeding this limit can result in serious injury or property damage.
- Mida del monitor: This monitor arm is designed for screens between 19 and 32 inches.
- Compatibilitat VESA: Ensure your monitors are VESA compatible (75x75mm or 100x100mm).
- Gruix de l'escriptori: L'escriptori clamp is suitable for desk thicknesses up to 90mm (3.5 inches).
- Instal·lació correcta: Ensure the monitor arm is securely attached to a stable desk surface.
- Parts mòbils: Mantingueu les mans i els dits allunyats de les peces mòbils durant l'ajust.
- Molla de gas: The gas spring is under high pressure. Do not attempt to disassemble the gas spring cylinder.
3. Contingut del paquet
Verify that all components are present and undamaged before proceeding with installation. If any parts are missing or damaged, please contact Invision customer support.

Image 3.1: All components included in the MX400 package.
Llista de components:
- Pal principal amb base
- Braços per a monitors duals (2 unitats)
- Plaques VESA (2 unitats)
- Escriptori Clamp Assemblea
- Grommet Mount Assembly
- Kit de maquinari (cargols, volanderes, separadors per a muntatge VESA)
- Tools (Hex keys)
- Clips de gestió de cables
4. Configuració i instal·lació
The Invision MX400 offers two installation options: Desk Clamp or Grommet Mount. Choose the method best suited for your desk.
4.1. Escriptori Clamp Instal·lació
- Assemble the desk clamp to the main pole base. Ensure the clamp is oriented correctly for your desk edge.
- Position the monitor arm base on your desk and tighten the clamp securely. Ensure it is stable and does not wobble.

Image 4.1: Securely attaching the desk clamp a l'escriptori.
4.2. Grommet Mount Installation (Optional)
- If your desk has a grommet hole, disassemble the desk clamp and attach the grommet mount plate to the main pole base.
- Insert the pole through the grommet hole and secure it from underneath the desk using the provided plate and knob.

Image 4.2: Both desk clamp and grommet mount options for stability.
4.3. Attaching VESA Plates to Monitors
- Col·loqueu amb cura el monitor cara avall sobre una superfície suau i neta.
- Alineeu la placa VESA amb els forats de muntatge de la part posterior del monitor (75 x 75 mm o 100 x 100 mm).
- Secure the VESA plate using the appropriate screws and washers from the hardware kit. Do not overtighten.

Image 4.3: Attaching the VESA plate to the monitor's mounting holes.
4.4. Mounting Monitors to Arms
- With assistance, carefully lift each monitor and slide the VESA plate onto the monitor arm's mounting head.
- Ensure the monitor is securely seated on the arm.
4.5. Gestió de cables
Route your monitor cables through the integrated cable management channels on the arms. This helps maintain a tidy and organized workspace.

Image 4.4: Utilizing the integrated cable management for a clean setup.
5. Funcionament i ajustos
The Invision MX400 offers a wide range of adjustments to achieve your optimal viewexperiència.
5.1. Ajust de la tensió de la molla de gas
The gas spring tension needs to be adjusted to match the weight of your monitor. This ensures the monitor stays in position and moves smoothly.
- If the monitor sags or falls, turn the adjustment screw (located on the arm) clockwise to increase tension.
- If the monitor floats up or is difficult to push down, turn the adjustment screw counter-clockwise to decrease tension.
- Adjust until the monitor holds its position freely at any height.

Image 5.1: Adjusting the gas spring tension with a hex key.
5.2. Posicionament del monitor
- Ajust d'alçada: Gently push or pull the monitor to the desired vertical position.
- Inclinació: Tilt the monitor screen up or down (+85°/-30°) to reduce glare and optimize viewangles d'ajust.
- Girar: Swivel the monitor left or right (180°) to share your screen or change orientation.
- Rotació: Rotate the monitor 360° from landscape to portrait mode.
- Extensió: Extend or retract the arm (up to 530mm) to achieve the ideal viewdistància.

Imatge 5.2: Un example of an ergonomic workspace utilizing the MX400 monitor arm.
6. Manteniment
Regular maintenance ensures the longevity and optimal performance of your Invision MX400 monitor arm.
- Neteja: Netegeu el braç del monitor amb un drap suauamp drap. Eviteu productes de neteja o dissolvents abrasius.
- Comprovacions periòdiques: Reviseu periòdicament tots els cargols i connexions per assegurar-vos que estiguin ben ajustats. Torneu a apretar-los si cal.
- Molla de gas: The gas spring is maintenance-free. Do not attempt to lubricate or open it.
7. Solució De Problemes
If you encounter any issues with your Invision MX400, refer to the following common problems and solutions.
- El monitor s'enfonsa o no manté la posició:
This indicates the gas spring tension is too low for the monitor's weight. Increase the gas spring tension by turning the adjustment screw clockwise (refer to Section 5.1). - El monitor sura cap amunt o és difícil de prémer cap avall:
This indicates the gas spring tension is too high for the monitor's weight. Decrease the gas spring tension by turning the adjustment screw counter-clockwise (refer to Section 5.1). - El braç està fluix o inestable:
Assegureu-vos que l'escriptori clamp or grommet mount is securely tightened to the desk. Check all connection points on the arm for tightness. - Monitor Does Not Fit VESA Plate:
Verifiqueu que el patró VESA del vostre monitor (75x75 mm o 100x100 mm) coincideixi amb la compatibilitat del braç.
If these solutions do not resolve the issue, please contact Invision customer support for further assistance.
8. Especificacions

Image 8.1: Technical specifications and dimensions of the MX400.
| Característica | Especificació |
|---|---|
| Número de model | MX400 |
| Compatibilitat amb la mida de la pantalla | 19" - 32" (48 cm - 81 cm) |
| Load Capacity (each arm) | 2kg - 9kg (4.4lb - 19.8lb) |
| Compatibilitat VESA | 75 mm x 75 mm, 100 mm x 100 mm |
| Maximum Height Elevation | 400mm (15.7") [Center of front plate] |
| Maximum Reach/Extension | 530 mm (20.8") |
| Angle d'inclinació vertical | +85° / -30° |
| Giratòria | 180° |
| Rotació | 360° |
| Desk Thickness (Clamp) | Max. 90mm (3.5") |
| Material | Lower arm: Aluminum Alloy, Upper arm: SPCC |
| Color | Negre |
9. Garantia i Suport
9.1. Informació de la garantia
The Invision MX400 Dual Monitor Arm comes with a 2 any de garantia. All parts are covered by the Invision Product Warranty, ensuring peace of mind regarding the quality and durability of your purchase.
9.2. Atenció al client
For any questions, technical assistance, or warranty claims, please contact Invision customer support. Our team of experts is dedicated to providing you with the best possible experience and finding the right solution for your needs.
Please refer to the official Invision weblloc web o la documentació de compra per obtenir dades de contacte específiques.
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