1. Producte acabatview
The Philips 4-Device Bluetooth Programmable Universal Remote Control (SRP9020B/27) is designed to control up to four audio and video devices. It features Bluetooth connectivity for programming via a smartphone app and includes a Find-It feature to locate the remote.

Figura 1: Davant view of the Philips 4-Device Universal Remote Control, model SRP9020B/27. The remote is black with clearly labeled buttons for power, input, device selection (TV, STRM, AUD, B-RAY), playback controls, menu navigation, volume, channel, and a numeric keypad.
2. Configuració
2.1. Instal·lació de la bateria
The remote requires two AA batteries (not included). Open the battery compartment cover on the back of the remote, insert the batteries according to the polarity indicators, and close the cover.
2.2. Descàrrega i instal·lació d'aplicacions
To program the remote, download the free myTouchSmart™ Remote Control app to your smartphone. The app is available for both iOS and Android devices.

Figura 2: Image showing a smartphone displaying the myTouchSmart Remote Control app icon, with text indicating availability on the App Store and Google Play. This illustrates where to download the required application for remote programming.
You can also scan the QR code found on the product packaging to directly access the app download page.
2.3. Pairing and Programming Devices
The myTouchSmart™ Remote Control app facilitates the programming of your universal remote for up to four devices. Follow the on-screen instructions within the app to pair the remote with your smartphone and program your devices.
- Maridatge: The app will guide you through the Bluetooth pairing process between your smartphone and the remote.
- Programació del dispositiu: Select the type and brand of device (e.g., TV, Blu-ray player, streaming media player, sound bar) you wish to control. The app uses an extensive remote code library to auto-scan and configure your equipment.
- Control de volum mestre: The app allows you to set up primary volume control to adjust your TV's audio, regardless of the active device.
- Control d'escena: Program a string of up to 40 commands to automate multiple devices with a single button tap within the app. This feature allows for customized sequences of actions across your home entertainment system.

Figura 3: The Philips universal remote shown alongside a smartphone displaying the myTouchSmart app. The image highlights the remote's Bluetooth programmability via the app and the 'Find-It' feature, which helps locate a misplaced remote.

Figura 4: A Philips universal remote and a smartphone displaying the 'Scene Control' interface within the myTouchSmart app. This feature, labeled 'MasterSyncControl', allows users to input a sequence of up to 40 commands to operate multiple devices simultaneously with a single action.
2.4. Guia de vídeo de configuració
For a visual guide on setting up and programming your remote, please refer to the video below:
Vídeo 1: This video demonstrates the setup process for the Philips 4-Device Universal Remote Control. It covers downloading the myTouchSmart app, pairing the remote, programming devices, activating master volume control, setting up scene control, and using the Find-It feature.
3. Funcionament del comandament a distància
3.1. Multi-Device Control
Once programmed, the remote can control up to four different audio and video devices. Use the device selection buttons (TV, STRM, AUD, B-RAY) to switch between controlling different devices.
3.2. Find-It Feature
If the remote is misplaced, use the Find-It feature within the myTouchSmart™ Remote Control app. When activated, the remote will emit an audible beep to help you locate it, provided it is within Bluetooth range.

Figura 5: A smartphone screen displaying the 'Find my remote' feature within the myTouchSmart app. The screen indicates that the remote's buzzer is active and prompts the user to listen for the beep sound to locate the remote.
3.3. Streaming Device Compatibility
The remote is preprogrammed for immediate use with Roku boxes and Samsung TVs. It is important to note that this remote is no compatible with Roku Streaming Stick and Amazon devices.

Figura 6: The Philips universal remote shown next to images of compatible devices (Samsung TV, Roku boxes) and incompatible devices (Amazon devices, Roku Streaming Stick). This visually clarifies the remote's compatibility.
4. Manteniment
4.1. Substitució de la bateria
When the remote's performance degrades or it stops responding, replace the two AA batteries. Ensure correct polarity during installation.
4.2. Neteja
Wipe the remote with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials, as these can damage the remote's surface or internal components.
5. Solució De Problemes
5.1. El comandament a distància no respon
- Assegureu-vos que les piles noves estiguin instal·lades correctament.
- Verify that the remote is pointed directly at the device you intend to control.
- Check for any obstructions between the remote and the device's infrared receiver.
5.2. Device Not Programming
- Confirm that you have selected the correct device type and brand in the myTouchSmart™ app.
- Ensure the remote is within Bluetooth range of your smartphone during the programming process.
- If auto-scan fails, try manually entering codes if available through the app or manufacturer's support resources.
5.3. Find-It Feature Not Working
- Ensure the remote is within Bluetooth range of your smartphone.
- Verify that Bluetooth is enabled on your smartphone and the remote is paired.
- Comproveu els nivells de bateria al comandament.
For further assistance, refer to the 'Contact Us & FAQs' section within the myTouchSmart™ Remote Control app.
6. Especificacions
| Característica | Detall |
|---|---|
| Número de model | SRP9020B/27 |
| Marca | Philips |
| Nombre màxim de dispositius compatibles | 4 |
| Dispositius compatibles | TV, DVD/Blu-ray Player, Home Theater, Stereo System, VCR, Streaming Media Player (Roku boxes, Apple TV) |
| Dispositius incompatibles | Roku Streaming Stick, Amazon devices |
| Color | Negre |
| Pes de l'article | 10.2 unces |
| Dimensions del paquet | 10.79 x 4.49 x 1.22 polzades |
| Font d'alimentació | 2 piles AA (no incloses) |
7. Garantia i suport tècnic
This Philips Universal Remote Control is backed by a limited-lifetime replacement pledge. For technical assistance or inquiries, free U.S.-based technical support is available Monday-Friday, 7 AM-8 PM Central Time.
Please refer to the contact information provided within the myTouchSmart™ Remote Control app or on the product packaging for details on how to reach technical support.