1. Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of your SV3C C13 PTZ Outdoor Security Camera. Please read this manual thoroughly before use to ensure proper functionality and safety. This camera is designed for outdoor surveillance, offering features such as 1080P resolution, Pan-Tilt-Zoom capabilities, Wi-Fi connectivity, auto-tracking, color night vision, two-way audio, and human motion detection.
2. Contingut del paquet
Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet. Si falta algun element o hi ha algun malmès, poseu-vos en contacte amb l'atenció al client.
- SV3C C13 PTZ WiFi Camera
- Adaptador d'alimentació
- Antena WiFi
- Cargols de muntatge i tacs de paret
- Manual d'usuari
- Restableix el pin
Image: Contents of the SV3C C13 PTZ camera package, including the camera, power adapter, antenna, mounting hardware, and user manual.
3. Producte acabatview
Familiarize yourself with the main components of your SV3C C13 camera.
Imatge: Frontal view of two SV3C C13 PTZ cameras, showing the lens, LED lights, and antennas.
Components clau:
- Lent de la càmera: Captures 1080p video.
- Infrared/White Light LEDs: Provide illumination for night vision modes.
- Micròfon: For audio input during two-way communication.
- Ponent: For audio output during two-way communication and alarms.
- Antenes: Per a la connectivitat Wi-Fi.
- Port d'alimentació: Es connecta a l'adaptador de corrent.
- Ranura per a targeta SD: For local video storage (supports up to 128GB, not included).
- Botó de restabliment: S'utilitza per restaurar la configuració de fàbrica.
Imatge: Un primer pla view of the camera's underside, highlighting the TF (SD) card slot and the reset button.
4. Configuració
4.1 Instal·lació física
- Trieu una ubicació: Select an outdoor location that provides the desired viewing angle and is within range of your Wi-Fi network. Ensure the camera is protected from direct heavy rain if possible, despite its IP65 rating.
- Muntatge: Feu servir els cargols de muntatge i els tacs de paret proporcionats per fixar la càmera de manera segura a una paret o sostre.
- Connectar l'alimentació: Connect the power adapter to the camera's power port and plug it into an electrical outlet.
Image: The SV3C C13 PTZ camera mounted on an exterior wall, demonstrating its pan and tilt capabilities controlled via a smartphone app.
4.2 Instal·lació de l'aplicació i connexió Wi-Fi
- Descarregar l'aplicació: Download and install the "CamHi" or "CamHipro" app from your smartphone's app store (iOS App Store or Google Play Store).
- Registre del compte: Obre l'aplicació i registra't per obtenir un compte nou o inicia la sessió si ja en tens un.
- Afegeix una càmera:
- Enceneu la càmera.
- A l'aplicació, toca la icona "+" per afegir un dispositiu nou.
- Follow the on-screen instructions to connect the camera to your 2.4GHz Wi-Fi network. Ensure your phone is also connected to the 2.4GHz network during setup.
- If connection fails, try resetting the camera by pressing the reset button with the provided pin for a few seconds until you hear a prompt.
- Configuració inicial: Once connected, you can set a new password for the camera and configure basic settings.
Image: A smartphone displaying the CamHipro app interface, showing various camera control options and live feed.
5. Funcionament
5.1 Remot View i control PTZ
Access the live feed from your camera anytime, anywhere via the CamHi/CamHipro app. Use the on-screen controls to pan (horizontal rotation up to 360°), tilt (vertical rotation up to 90°), and digitally zoom the camera view.
Image: The SV3C C13 PTZ camera illustrating its 360-degree horizontal and 90-degree vertical rotation range.
5.2 Modes de visió nocturna
The camera offers three night vision modes for optimal visibility in low-light conditions:
- Infrared Night Vision (Black & White): Standard mode using infrared LEDs for clear black and white images in complete darkness.
- Visió nocturna en color: Utilizes white light LEDs to provide full-color images even in very low light.
- Smart Night Vision (Automatic): The camera intelligently switches between infrared and color night vision based on detected motion or light conditions.
Image: The SV3C C13 PTZ camera providing a clear, full-color view d'una casa a la nit, espectacleasing its color night vision capability.
5.3 Àudio bidireccional
The built-in microphone and speaker enable two-way communication. You can listen to the environment around the camera and speak through the camera using the app on your smartphone.
Image: A person at a door interacting with someone via the camera's two-way audio, with a speech bubble indicating communication.
5.4 Detecció de moviment i alarmes
The camera features advanced humanoid detection and auto-tracking. When a human shape is detected, the camera can:
- Notificacions push: Send text notifications to your phone via the CamHi/CamHipro app.
- Email Snapshots: Send image snapshots to your configured email address.
- Record to SD Card: Automatically record video footage to the inserted SD card.
- Alarma sonora: Emit an alarm sound from the camera to deter intruders.
- Seguiment automàtic: The camera will automatically pan and tilt to follow the detected human movement.
You can customize detection areas, schedules, and sensitivity settings within the app to minimize false alarms.
Image: The SV3C C13 camera detecting human figures in a driveway at night, with a smartphone displaying a motion alarm notification from the CamHipro app.
5.5 Enregistrament i emmagatzematge
The camera supports 24/7 continuous recording to a local Micro SD card (up to 128GB, not included). Recorded footage can be accessed and reviewed through the mobile application.
Image: A smartphone screen displaying the playback interface of the camera app, showing a timeline for 24/7 recording and specific dates.
5.6 Compatibilitat
The SV3C C13 camera supports ONVIF conformance, allowing integration with Network Video Recorders (NVRs) and third-party surveillance software such as Blue Iris, iSpy, Zoneminder, and Synology. It also supports RTSP and FTP protocols.
Image: The SV3C C13 camera connected to various platforms, including CamHi/CamHipro apps, ONVIF NVRs, and PC software like HiP2P, Blue Iris, and iSpy.
6. Manteniment
- Neteja: Netegeu periòdicament la lent de la càmera amb un drap suau i sec per garantir una qualitat d'imatge nítida. No utilitzeu productes químics agressius.
- Actualitzacions de firmware: Check the CamHi/CamHipro app regularly for firmware updates to ensure optimal performance and security.
- Font d'alimentació: Assegureu-vos que l'adaptador de corrent i el cable no estiguin danyats.
- Targeta SD: If using an SD card, consider formatting it periodically through the app to maintain performance.
7. Solució De Problemes
Q: The camera cannot connect to Wi-Fi.
A:
- Assegureu-vos que la vostra xarxa Wi-Fi sigui de 2.4 GHz. La càmera no admet Wi-Fi de 5 GHz.
- Verifiqueu que la contrasenya del Wi-Fi sigui correcta.
- Col·loca la càmera més a prop del teu encaminador Wi-Fi durant la configuració inicial.
- Reset the camera using the reset button and try the setup process again.
Q: No application alarm push notifications.
A:
- Check the alarm push settings within the CamHi/CamHipro app.
- Ensure your phone's operating system has granted notification permissions to the app.
- Verify that motion detection is enabled and configured correctly.
Q: How to obtain the camera's IP address?
A:
- Mitjançant l'aplicació: In the CamHi or CamHipro app, navigate to Settings > Device Information > IP Address.
- Per ordinador: Download the search tool for HX series from the SV3C website. Ensure the camera and computer are on the same local area network (LAN).
Q: The security camera is incompatible with my NVR.
A:
- Confirm your NVR supports ONVIF protocol.
- Accedir a la càmera web interface via its IP address in a browser. Log in and change the camera's IP address to a static IP. Ensure the camera and NVR are on the same LAN and network segment.
- When adding the camera to the NVR, use the following settings:
- Add Method: Manual
- Acord: ONVIF
- Port de gestió: 80
8. Especificacions
| Model | C13 |
| Resolució de captura de vídeo | 1080p |
| Tecnologia de connectivitat | Sense fil (Wi-Fi 2.4 GHz) |
| Interval de panoràmica/inclinació | Horizontal 360°, Vertical 90° |
| Gamma de visió nocturna | Fins a 100 peus (30 metres) |
| Modes de visió nocturna | Infrared, Color, Smart (Automatic) |
| Emmagatzematge | Micro SD card (up to 128GB, not included) |
| Àudio bidireccional | Yes (Built-in microphone and speaker) |
| Detecció de moviment | Humanoid Detection, Auto Tracking |
| Classificació impermeable | IP65 |
| Temperatura de funcionament | -20 °C a +60 °C (-4 °F a +140 °F) |
| Font d'alimentació | Elèctric amb cable (12 V) |
| Dimensions (L x A x A) | 4.13 x 7.48 x 3.54 polzades |
| Pes | 1.68 lliures (0.76 kg) |
9. Garantia i Suport
For any issues encountered during the use of this product, or if you are not satisfied, please contact SV3C after-sales support directly. They will provide assistance and solutions.
Please refer to the official SV3C weblloc web per obtenir la informació de garantia i les dades de contacte més actualitzades.