Introducció
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Sangoma P370 IP Phone. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

Figura 1: Frontal view of the Sangoma P370 IP Phone, featuring its large display and physical buttons.
Configuració
Contingut del paquet
Verifiqueu que tots els elements siguin presents al paquet:
- Sangoma P370 IP Phone unit
- Handset and Handset Cord
- Cable Ethernet
- Power Adapter (if not using Power over Ethernet - PoE)
- Guia d'inici ràpid
Connectant el telèfon
- Connect the handset cord to the handset port on the phone base and to the handset.
- Connecteu un extrem del cable Ethernet al port LAN del telèfon i l'altre extrem al commutador o encaminador de xarxa.
- If not using PoE, connect the power adapter to the phone's power port and then to an electrical outlet.
- The phone will power on automatically and begin the boot process.
Instruccions de funcionament
Visualització i navegació
The Sangoma P370 features a 7-inch (800x128 resolution) display. Use the navigation keys and soft keys to interact with the phone's interface.
Fer i rebre trucades
- Per fer una trucada: Pick up the handset or press the Speaker button, then dial the number and press the Dial soft key or #.
- Per rebre una trucada: Despengeu l'auricular, premeu el botó Altaveu o premeu la tecla programada Contesta.
- 16-Line Support: The phone supports up to 16 lines, allowing for multiple active calls or line appearances.
Funcions avançades
- Veu HD: Experience clear audio quality for calls.
- Gigabit Ethernet: Provides high-speed network connectivity for both the phone and a connected PC (via the PC port).
- Ports USB: Two USB ports are available for connecting accessories such as USB headsets or expansion modules.
- Bluetooth (BT): Pair Bluetooth headsets for wireless communication.
- Wi-Fi: Connect to wireless networks for flexible deployment options.
Manteniment
To ensure the longevity and optimal performance of your Sangoma P370 IP Phone, follow these maintenance guidelines:
- Neteja: Use a soft, dry cloth to clean the phone's surface and display. Do not use liquid cleaners or aerosol sprays directly on the phone.
- Medi ambient: Mantingueu el telèfon en un lloc sec, allunyat de la llum solar directa, la calor excessiva i la humitat.
- cables: Periodically check all connected cables for secure connections and signs of wear.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| El telèfon no s'encén. | No power connection or faulty power adapter/PoE. | Check power cable connection. Ensure PoE is active on the network port or use the power adapter. |
| Sense to de marcatge. | Problema de connectivitat de xarxa o error de registre. | Verify Ethernet cable connection. Check network status on the phone display. Contact your system administrator. |
| Mala qualitat d'àudio. | Network congestion or faulty handset/headset. | Check network bandwidth. Try a different handset or headset if available. |
| Wi-Fi/Bluetooth not connecting. | Configuració incorrecta o interferències. | Ensure Wi-Fi/Bluetooth is enabled and configured correctly. Check for strong signal. |
Especificacions
- Model: P370
- Visualització: 7 Inches (800x128 resolution)
- Lines Supported: 16
- Voice Technology: Veu HD
- Interfície de xarxa: Gigabit Ethernet
- Ports USB: 2
- Connectivitat sense fils: Bluetooth (BT), Wi-Fi
- Dimensions del producte: 10.9 x 9.2 x 3.4 polzades
- Pes de l'article: 2.8 lliures
- Fabricant: SANGOMA US INC.
- Primer disponible: 6 de juliol de 2022
Garantia i Suport
For warranty information, please refer to the warranty card included with your product or visit the official Sangoma website. Technical support can be obtained through your service provider or by contacting Sangoma directly via their official support channels.
Note: Specific warranty terms and support procedures may vary by region and purchase agreement.





