Introducció
Gràcies per la compraasing the Hiseeu 5MP Wireless Security Camera System. This manual provides detailed instructions for the installation, operation, and maintenance of your new surveillance system. Please read this manual thoroughly before use and keep it for future reference.
Informació de seguretat
- Ensure all power connections are secure and correct to prevent electrical hazards.
- Do not expose the cameras or NVR to extreme temperatures, humidity, or direct sunlight beyond their specified operating conditions.
- Avoid placing the NVR in areas with poor ventilation.
- Use only the provided power adapters for the NVR and cameras. The NVR requires a 12V 2A power supply.
- Keep the system away from strong magnetic fields.
- No intenteu desmuntar ni reparar la unitat vosaltres mateixos. Poseu-vos en contacte amb el servei d'atenció al client per obtenir ajuda.
1. Guia de configuració
1.1 Contingut del paquet
Before starting, verify that all components are present in your package:
- NVR Main Unit (with 10.1-inch LCD monitor and 1TB HDD)
- 5MP IP66 Waterproof Cameras (4 units)
- NVR Power Adapter (12V 2A)
- Camera Power Adapters (4 units, PSE standard)
- Ratolí USB
- Cable HDMI
- Cable LAN
- Manual d'instruccions
- Adhesius de seguretat
- Cargols de muntatge

1.2 Initial Setup and Connection
The system features wireless connectivity and automatic code matching, simplifying installation. No complex wiring is required between the cameras and the NVR.
- Power On the NVR: Connect the provided 12V 2A power adapter to the NVR and plug it into a power outlet.
- Power On the Cameras: Connect each camera to its respective power adapter and plug them into power outlets.
- Emparellament automàtic: The cameras and NVR are pre-paired at the factory. Once powered on, the cameras will automatically connect to the NVR, and live video feeds will appear on the NVR's 10.1-inch monitor.

1.3 Remote Monitoring Setup (Optional)
Per a comandament a distància viewing via a smartphone app or PC software, the NVR must be connected to your home router using the provided LAN cable.
- Connect one end of the LAN cable to the Ethernet port on the back of the NVR.
- Connect the other end of the LAN cable to an available LAN port on your home router.
- Download the 'EseeCloud' app from the App Store (iOS) or Google Play (Android) for smartphone access, or the 'EseeCloud' software for PC.
- Follow the in-app/software instructions to add your NVR device using its unique ID.

1.4 Instal·lació de la càmera
The cameras are IP66 rated, making them suitable for both indoor and outdoor use. They are resistant to dust and water, allowing reliable operation in various weather conditions.
- Trieu una ubicació de muntatge que proporcioni una vista clara view de la zona que voleu controlar.
- Ensure the camera is within range of a power outlet for its power adapter.
- Use the provided mounting screws to securely attach the camera to a wall or ceiling.
- Adjust the camera angle (180° horizontal, 360° vertical) for optimal coverage.


2. Instruccions de funcionament
2.1 Modes d'enregistrament
The system offers various recording options to suit your needs:
- Gravació contínua: Records 24/7. The 1TB HDD can store approximately 30 days of continuous footage from 4 cameras using H.265+ compression. Older data is automatically overwritten when the disk is full.
- Enregistrament programat: Estableix horaris específics per a la gravació.
- Gravació de detecció de moviment: Records only when motion is detected, saving storage space and making event review easier. The system supports AI human detection for optimized recording.


2.2 Viu View i la reproducció
- On NVR Monitor: View live feeds directly on the integrated 10.1-inch LCD monitor. Use the included USB mouse to navigate the NVR interface for playback, settings, and other functions.
- Pantalla externa: Connect the NVR to a larger TV or PC monitor via the HDMI output for a clearer, higher-resolution view.
- Accés remot: Use the EseeCloud app or software to view live feeds and playback recorded footagi des de qualsevol lloc amb connexió a Internet.
2.3 Funcions d'àudio
The NVR has a built-in speaker, allowing you to hear real-time audio from the cameras without needing external speakers or headphones.

3. Manteniment
- Neteja: Regularly wipe the camera lenses and NVR screen with a soft, dry cloth. For stubborn dirt, use a slightly damp drap i després eixugueu-lo bé. No utilitzeu productes químics agressius ni netejadors abrasius.
- Actualitzacions de firmware: Consulta el funcionari de Hiseeu website or EseeCloud app for any available firmware updates to ensure optimal performance and security.
- Inspecció del cable: Periodically inspect all cables for any signs of wear or damage. Replace damaged cables immediately.
- Emmagatzematge: If storing the system for an extended period, disconnect power, clean all components, and store them in a dry, cool place.
4. Solució De Problemes
- No Image on NVR Monitor:
- Assegureu-vos que l'NVR estigui encès i que l'adaptador de corrent estigui connectat correctament.
- Check if the cameras are powered on.
- If using an external monitor, ensure the HDMI cable is properly connected and the monitor is set to the correct input source.
- Cameras Not Connecting to NVR:
- Verify that both the NVR and cameras are powered on.
- Ensure cameras are within the wireless range of the NVR. Obstacles like thick walls can reduce signal strength.
- If issues persist, try re-pairing the cameras manually (refer to the NVR's on-screen menu for pairing instructions).
- Remot Viewing Not Working:
- Confirm the NVR is connected to your home router via a LAN cable and has internet access.
- Check your smartphone or PC's internet connection.
- Ensure the EseeCloud app/software is updated to the latest version.
- Verify that the NVR device ID is correctly entered in the app/software.
- Problemes de gravació:
- Check the NVR's storage status to ensure the 1TB HDD is functioning and not full (though it overwrites automatically).
- Review recording settings (continuous, scheduled, motion detection) to ensure they are configured as desired.
- NVR Hard Drive Noise:
- A slight humming or clicking sound from the HDD is normal during operation. If the noise is excessive or unusual, contact customer support.
5. Especificacions del producte
| Característica | Especificació |
|---|---|
| Marca | Hiseu |
| Número de model | WK-10V-4HB613-1T |
| Tecnologia de connectivitat | Sense fil |
| Resolució de captura de vídeo | 1920p (5 megapíxels) |
| Característica especial | Impermeable (IP66) |
| Nombre de canals | 10 (NVR supports up to 10 cameras) |
| Interfície de comunicació | Sense fil |
| Capacitat màxima de memòria | 1 TB HDD (built-in) |
| Tipus de potència | Cable d'alimentació |
| Dispositius compatibles | TV, PC |
| Camera Lens Type | 3.6mm Wide-angle |
| Visió nocturna | Yes (Infrared LEDs) |
| Format del senyal | Digital |
| Product Body Size (NVR) | 38.5 x 17 x 29.5 cm |
6. Informació de la garantia
Hiseeu products come with a standard manufacturer's warranty. Please refer to the warranty card included in your package or visit the official Hiseeu weblloc web per obtenir informació detallada sobre els termes i condicions de la garantia. Conserveu el comprovant de compra per a reclamacions de garantia.
7. Atenció al client
If you encounter any issues or have questions regarding your Hiseeu Wireless Security Camera System, please contact our customer support team:
- Assistència en línia: Visit the Hiseeu official weblloc web per a preguntes freqüents, guies de resolució de problemes i formularis de contacte.
- Suport per correu electrònic: Refer to your warranty card or the Hiseeu weblloc web per a l'adreça de correu electrònic del servei d'atenció al client.
Our mission is to provide you with peace of mind and satisfaction. We are committed to continuously improving our products and services.