Fanvil V64

Fanvil V64 Prime Business Phone User Manual

Model: V64

Producte acabatview

The Fanvil V64 Prime Business Phone is a high-performance IP phone designed for professional use, featuring 12 SIP lines, HD voice quality, Power over Ethernet (PoE) support, and dual Gigabit ports. This manual provides essential information for setting up, operating, and maintaining your device.

Fanvil V64 Prime Business Phone with handset, display, and keypad

Una sobrecàrrega view of the Fanvil V64 Prime Business Phone, showcasing its black finish, the handset resting on the cradle, the color LCD screen displaying time and SIP line status, and the full numeric keypad with function buttons.

Guia de configuració

1. Contingut del paquet

Abans de començar, assegureu-vos que hi hagi tots els components:

  • Fanvil V64 Phone Unit
  • Telèfon
  • Cable en espiral per a auriculars
  • Cable Ethernet
  • Suport d'escriptori

2. Muntatge del telèfon

  1. Attach the Desk Stand: Align the stand with the slots on the back of the phone unit and push firmly until it clicks into place.
  2. Connecteu el telèfon: Plug one end of the coiled cord into the handset and the other end into the handset port on the phone unit (usually marked with a handset icon).
  3. Connecteu-vos a la xarxa i a l'alimentació:
    • Connexió PoE: If using Power over Ethernet, connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled switch or router. The phone will power on automatically.
    • Non-PoE Connection: If PoE is not available, connect an Ethernet cable to the LAN port for network access. A separate 5V DC power adapter (not included) will be required for power, connected to the DC IN port.

Instruccions de funcionament

Funcions de trucada bàsiques

  • Fer una trucada:
    1. Pick up the handset or press the Speaker button.
    2. Marqueu el número desitjat amb el teclat.
    3. Premeu el botó Enviar button (green phone icon) or wait for automatic dialing.
  • Respondre una trucada: When the phone rings, pick up the handset or press the Speaker button.
  • Finalització d'una trucada: Pengeu el telèfon o premeu Finalitzar la trucada button (red phone icon).
  • Manteniu: Durant una trucada activa, premeu Aguanta button (often represented by a pause icon) to place the call on hold. Press again to resume.
  • Transferència: Durant una trucada activa, premeu Transferència button, dial the new number, and then press the Transferència button again to complete.
  • Silenciar: Premeu el botó Silenciar botó (icona del micròfon) per silenciar el micròfon durant una trucada. Premeu-lo de nou per activar el so.

Display and Keypad Navigation

The 3.5-inch color LCD screen displays call information, SIP line status, time, and menu options. Use the navigation cluster (up, down, left, right arrows, and OK button) to browse menus.

The keypad includes standard numeric keys (0-9, *, #) and dedicated function buttons for features like Call Log, Contact, DND (Do Not Disturb), and Menu, as indicated on the display.

Funcions avançades

  • Línies SIP: The V64 supports up to 12 SIP lines, allowing for multiple active calls or registrations. Line keys on the side of the display indicate line status.
  • Veu HD: Experience clear audio quality for all conversations.
  • Ports Gigabit duals: The phone includes two Gigabit Ethernet ports (LAN and PC) for high-speed network connectivity and PC pass-through.
  • Dispositius compatibles: The phone supports connectivity with Bluetooth headsets, Wi-Fi networks (via external dongle if applicable, not built-in), IP-based systems, and Ethernet-based networks.

Manteniment

Proper maintenance ensures the longevity and optimal performance of your Fanvil V64 phone.

  • Neteja: Use a soft, dry cloth to wipe the phone's surface. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and internal components.
  • Medi ambient: Keep the phone in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
  • Gestió de cables: Ensure all cables are neatly arranged and not under strain to prevent damage to ports or cables.

Resolució de problemes

This section addresses common issues you might encounter with your Fanvil V64 phone.

ProblemaCausa possibleSolució
El telèfon no s'encén.No power from PoE switch or power adapter not connected/faulty.Verify PoE connection or ensure power adapter is securely connected and functional. Check the Ethernet cable.
Sense to de marcatge.Network connection issue or SIP registration failure.Check Ethernet cable connection. Verify network connectivity. Contact your VoIP service provider or IT administrator to confirm SIP registration status.
Keypad buttons are unresponsive or register incorrectly.Physical defect or firmware issue.Ensure buttons are pressed firmly. Restart the phone. If the issue persists, contact Fanvil support or your reseller for assistance.
Poor call quality (e.g., static, echo).Congestió de la xarxa, cable defectuós o problema amb el micròfon/altaveu.Check network bandwidth. Replace Ethernet cable. Test with a different handset or speakerphone mode.

Especificacions

  • Model: V64
  • Marca: Fanvil
  • Visualització: Pantalla LCD a color d'3.5 polzades
  • Línies SIP: 12
  • Voice Features: Veu HD
  • Ports de xarxa: Dual Gigabit Ethernet (LAN, PC)
  • Font d'alimentació: Power over Ethernet (PoE) or 5V DC Power Adapter (not included)
  • Tipus de telèfon: Cordat
  • Material: Plàstic
  • Color: Negre
  • Dimensions del producte: Aproximadament 1 x 1 x 1 polzades (2.54 x 2.54 x 2.54 cm)
  • Pes de l'article: Aproximadament 2.69 lliures (1.22 quilograms)
  • Dispositius compatibles: Bluetooth headsets, Wi-Fi networks (via external dongle), IP-based systems, Ethernet-based networks
  • Fabricant: Fanvil
  • Primera data disponible: 14 de setembre de 2022

Garantia i Suport

For specific warranty information regarding your Fanvil V64 Prime Business Phone, please refer to the documentation provided at the time of purchase or contact your reseller. Warranty terms typically cover manufacturing defects for a specified period.

For technical support, firmware updates, or advanced troubleshooting, please visit the official Fanvil website or contact your authorized Fanvil reseller. They can provide assistance tailored to your specific product and region.

© 2024 Fanvil. Tots els drets reservats.

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