1. Introducció
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Fanvil V65 Premium IP Phone. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.
The Fanvil V65 is a high-performance IP phone designed for professional communication environments. It features a 4.3-inch color LCD screen, HD audio, and advanced connectivity options including built-in Wi-Fi and Bluetooth.
2. Contingut del paquet
Abans de continuar amb la instal·lació, comproveu que tots els elements estiguin presents al paquet:
- Fanvil V65 IP Phone Unit
- Handset and Handset Cord
- Cable Ethernet
- Suport ajustable
- Guia d'instal·lació ràpida (aquest manual)
- (Optional) Power Adapter (if not using Power over Ethernet - PoE)
Figure 1: Fanvil V65 Premium IP Phone, showing the main unit with handset, keypad, and adjustable color LCD screen.
3. Característiques físiques
3.1 Davant View
Figura 2: De dalt a baix view of the Fanvil V65 IP Phone's front panel, highlighting the LCD screen, DSS keys, and numeric keypad.
- Pantalla LCD: 4.3-inch color LCD (480x272, IPS) with adjustable angle (0-40 degrees).
- DSS Keys: 10 DSS keys on the main display (9 DSS keys and 1 page key), expandable up to 45 DSS keys (9 dual-colored physical keys for up to 5 pages).
- Teclat numèric: Standard 12-button keypad for dialing.
- Tecles de funció: Dedicated keys for Home, Back, Volume, Mute, Headset, Speakerphone, Redial.
3.2 lateral View (Adjustable Stand)
Figura 3: lateral view of the Fanvil V65 IP Phone, illustrating the adjustable stand that allows for screen angle modification.
The integrated adjustable stand allows users to set the screen at an optimal viewing angle, ranging from 0 to 40 degrees, enhancing ergonomic comfort.
4. Configuració i instal·lació
4.1 Assembling the Phone
- Attach the adjustable stand to the back of the phone unit. Ensure it clicks securely into place.
- Connect the coiled handset cord to the handset and the designated handset port on the phone base.
4.2 Connexió a la xarxa i a l'alimentació
The Fanvil V65 supports Power over Ethernet (PoE) or an optional external power adapter.
- Connexió Ethernet: Connect one end of the Ethernet cable to the "LAN" port on the phone and the other end to a network switch or router. If your network switch supports PoE, the phone will power on automatically.
- Connexió a PC (opcional): If you need to connect a computer through the phone, connect an Ethernet cable from your PC to the "PC" port on the phone.
- Power Adapter (if no PoE): If PoE is not available, connect the optional power adapter to the phone's power port and then to an electrical outlet.
4.3 Configuració inicial
Upon first boot, the phone will attempt to obtain network settings via DHCP. Your network administrator will provide the necessary SIP account details for registration.
- Follow the on-screen prompts to enter SIP server address, username, and password.
- Alternatively, configuration can be performed via the phone's web interface. Consult your network administrator for access details.
5. Instruccions de funcionament
5.1 Fer trucades
- Aixequeu el control: Pick up the handset, or press the Altaveu botó o premeu el botó Auriculars botó.
- Número de marcació: Introduïu el número de telèfon desitjat amb el teclat numèric.
- Initiate Call: Premeu el botó Marqueu soft key or wait a few seconds for automatic dialing.
5.2 Contestar trucades
Quan sona el telèfon:
- Aixequeu l'auricular.
- Premeu el botó Altaveu botó.
- Premeu el botó Auriculars botó.
- Premeu el botó Respon tecla suau.
5.3 Funcions de trucada
- Manteniu: Durant una trucada activa, premeu Aguanta tecla suau.
- Transferència: Durant una trucada activa, premeu Transferència soft key, dial the new number, and then press Transferència again (blind transfer) or wait for the party to answer and then press Transferència (trasllat assistit).
- Conferència: The V65 supports 6-party local conference. During an active call, press the Conf soft key, dial the next participant, and then press Conf de nou per unir-se a tots els partits.
- Silenciar: Premeu el botó Silenciar botó per silenciar el micròfon durant una trucada. Premeu-lo de nou per activar el so.
- Ajust de volum: Utilitza el Volum buttons to adjust the handset, headset, or speakerphone volume.
5.4 DSS Keys
The DSS (Direct Station Select) keys can be configured for various functions such as speed dial, busy lamp field (BLF), intercom, etc. Refer to your system administrator for specific configurations.
5.5 Bluetooth and EHS Headset
The Fanvil V65 supports Bluetooth for wireless headsets and EHS (Electronic Hook Switch) for compatible wired headsets. Refer to your headset's manual for pairing and connection instructions.
6. Manteniment
6.1 Neteja del telèfon
- Use a soft, dry, anti-static cloth to clean the phone's surface.
- For the LCD screen, use a screen-specific cleaning solution and a microfiber cloth.
- Eviteu l'ús de productes químics agressius, netejadors abrasius o humitat excessiva.
6.2 actualitzacions de microprogramari
Firmware updates may be released periodically to improve performance and add new features. Consult your network administrator for information on how to update your phone's firmware.
7. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| El telèfon no s'encén. | No hi ha alimentació de PoE ni de l'adaptador de corrent. | Check Ethernet cable connection to a PoE switch. If using a power adapter, ensure it is securely connected and the outlet is functional. |
| No es poden fer ni rebre trucades. | SIP account not registered; Network connectivity issue. | Verify network cable connection. Check SIP registration status on the phone's screen. Contact your network administrator for SIP account details. |
| No hi ha àudio durant les trucades. | Volume too low; Handset/headset not connected properly. | Adjust volume using the volume buttons. Ensure handset/headset is correctly plugged in. Try speakerphone mode. |
| La pantalla està en blanc o congelada. | Error temporal de programari. | Unplug the power source (Ethernet cable for PoE or power adapter) for 10 seconds, then reconnect. |
8. Especificacions
| Característica | Detall |
|---|---|
| Model | V65 |
| Mostra | 4.3-inch color LCD (480x272, IPS), adjustable 0-40 degrees |
| Àudio | HD audio on speakerphone and handset, Opus codec support |
| Tecles de línia | 20 Line Device |
| Claus DSS | 10 on main display (9 DSS + 1 page key), up to 45 DSS keys (9 dual-colored physical keys for up to 5 pages) |
| Conferència | 6-party local conference |
| Suport per a auriculars | EHS/Bluetooth wireless headset |
| Ports de xarxa | Dobles ports Gigabit, PoE integrat |
| Connectivitat sense fil | Wi-Fi i Bluetooth integrats |
| Dimensions (L x A x A) | 5.91 x 5.91 x 3.15 polzades |
| Pes | 1.32 lliures (600 grams) |
| Material | Plàstic |
| Font d'alimentació | Corded Electric (PoE or optional external adapter) |
| Compatibilitat | Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya, etc. |
9. Garantia i Suport
9.1 Informació de la garantia
For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Fanvil weblloc web. Conserveu el rebut de compra com a comprovant de compra per a reclamacions de garantia.
9.2 Suport tècnic
If you encounter issues that cannot be resolved using the troubleshooting guide, please contact your vendor or Fanvil technical support. You can typically find support contact information on the Fanvil official weblloc web o a la documentació del producte.
Recursos en línia: Visita el Fanvil official weblloc for FAQs, firmware downloads, and additional support resources.