Fanvil X303G

Fanvil X303G IP Phone User Manual

Model: X303G

Introducció

The Fanvil X303G is an entry-level Gigabit color screen SIP phone designed for business environments. It features a 2.4-inch 320 x 240 pixel color screen, supporting 4 SIP lines and 6-party local conferencing for a user-friendly communication experience. The X303G includes extensive features such as HD audio, dual 10/100/1000 Mbps network ports, and integrated Power over Ethernet (PoE), providing efficient and high-quality communication.

Producte acabatview

Contingut del paquet

  • Fanvil X303G IP Phone Unit
  • Telèfon
  • Cable de l'auricular
  • Cable Ethernet
  • Dempeus
  • Guia d'instal·lació ràpida

components físics

Davant view of the Fanvil X303G IP Phone, showing the color screen, keypad, navigation buttons, and function keys.

Figura 1: Frontal view of the Fanvil X303G IP Phone. This image displays the phone's 2.4-inch color screen, the numeric keypad, navigation cluster, and dedicated function buttons for call log, contacts, DND (Do Not Disturb), and menu access. The handset is shown connected on the left side.

En angle view of the Fanvil X303G IP Phone with its stand attached, showing the side profile and screen angle.

Figura 2: Angle view of the Fanvil X303G IP Phone with its desk stand. This perspective highlights the ergonomic design of the phone when placed on a desk, showing the screen tilted for better viewing and the overall compact form factor.

The Fanvil X303G features a robust plastic casing in black. Key components include the 2.4-inch LCD color display, a full numeric keypad, dedicated function keys for common tasks, and a navigation cluster for menu interaction. The phone supports HD audio for clear voice communication.

Configuració

Muntatge del telèfon

  1. Col·loca el suport: Align the stand with the slots on the back of the phone unit and push firmly until it clicks into place.
  2. Connecteu el telèfon: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone unit (usually marked with a handset icon).

Connexió de xarxa i alimentació

The X303G supports Power over Ethernet (PoE), simplifying cabling. If PoE is not available, a separate power adapter (not included in all packages) will be required.

  1. Connecteu-vos a la xarxa: Plug one end of the Ethernet cable into the LAN port on the back of the phone (marked with a network icon) and the other end into a network switch or router.
  2. Encès:
    • With PoE: The phone will power on automatically once connected to a PoE-enabled network port.
    • Without PoE: Connect a compatible 5V/1A DC power adapter (if applicable) to the power port on the back of the phone.

Configuració Inicial

Upon first boot, the phone will attempt to obtain an IP address via DHCP. Your network administrator will provide the necessary SIP account details for registration.

  1. Menú d'accés: Premeu el botó Menú botó del telèfon.
  2. Navigate to Accounts: Use the navigation keys to find "Accounts" or "SIP Settings".
  3. Enter Account Details: Input the SIP server address, SIP user ID, authentication ID, and password provided by your VoIP service provider or IT department.
  4. Desa la configuració: Confirm and save the configuration. The phone should register with the SIP server, indicated by a status icon on the screen.

Funcionament del telèfon

Funcions de trucada bàsiques

  • Fer una trucada:
    1. Agafeu el telèfon o premeu Altaveu botó.
    2. Marqueu el número desitjat amb el teclat.
    3. Premeu el botó Marqueu or # botó per iniciar la trucada.
  • Respondre una trucada:
    • Pick up the handset, or press the Altaveu button, or press the flashing line key.
  • Finalització d'una trucada:
    • Pengeu el telèfon o premeu Finalitzar la trucada botó.
  • Ajust de volum: Utilitza el Volum +/- buttons during a call to adjust handset, speaker, or headset volume.

Funcions avançades

  • Trucada en espera: Durant una trucada activa, premeu Aguanta botó. Premeu-lo de nou per reprendre la trucada.
  • Transferència de trucades:
    1. Durant una trucada activa, premeu Transferència button. The current call will be put on hold.
    2. Marqueu el número al qual voleu transferir la trucada.
    3. Once the second party answers (Trasllat assistit) or immediately after dialing (Transferència a cegues), premeu Transferència botó de nou.
  • 6-Party Local Conferencing:
    1. Durant una trucada activa, premeu Conf (Conference) button. The current call will be put on hold.
    2. Dial the number of the next participant and wait for them to answer.
    3. Premeu el botó Conf button again to add them to the conference.
    4. Repeat for up to 6 participants.
  • No Molestis (DND): Premeu el botó DND button to activate or deactivate. When active, incoming calls will be redirected or sent to voicemail.
  • Guia telefònica: Premeu el botó Contacte button to access your local phonebook (capacity: 1000 entries). Use navigation keys to select and dial contacts.
  • Historial de trucades: Premeu el botó Registre de trucades botó per view missed, received, and dialed calls.

Manteniment

Neteja del telèfon

  • Use a soft, dry, lint-free cloth to clean the phone's surface and screen.
  • Per a marques difícils, lleugerament dampal drap amb aigua o un netejador suau i no abrasiu.
  • Do not use harsh chemicals, abrasive cleaners, or solvents, as these can damage the plastic and screen.
  • Ensure no liquid enters the phone's openings.

Atenció General

  • Mantingueu el telèfon allunyat de la llum solar directa, de fonts de calor i de la humitat excessiva.
  • Eviteu deixar caure el telèfon o sotmetre'l a impactes forts.
  • No intenteu desmuntar el telèfon; això anul·larà la garantia.

Resolució de problemes

ProblemaCausa possibleSolució
El telèfon no s'encén.No hi ha alimentació de PoE ni de l'adaptador de corrent.Check Ethernet cable connection to a PoE switch. If using an adapter, ensure it's properly connected and the outlet is working.
No puc fer/rebre trucades.SIP account not registered; Network issue.Verify SIP account settings (username, password, server address). Check network cable connection. Restart the phone. Contact your IT administrator.
Sense to de marcatge.Handset or headset not connected properly; Phone not registered.Ensure handset cord is securely plugged in. Check SIP registration status on the screen.
Mala qualitat d'àudio.Network congestion; Faulty cable/handset.Check network connection and bandwidth. Try a different Ethernet cable or handset.

If the problem persists after attempting these solutions, please contact your IT support or the product manufacturer for further assistance.

Especificacions

CaracterísticaDetall
ModelX303G
MarcaFanvil
Mostra2.4-inch (6.1 cm) 320 x 240 Pixel Color LCD
SIP Lines4
Conferència Local6-party
Ports de xarxaDual 10/100/1000 Mbps Ethernet
PoEIntegrat
ÀudioÀudio HD
Capacitat de l'agenda1000 entrades
Sistema operatiuLinux (pre-installed)
Dimensions (L x A x A)17 x 16.5 x 6 cm
Pes200 grams
MaterialPlàstic
ColorNegre
País d'origenXina

Garantia i Suport

For warranty information, please refer to the documentation provided with your purchase or visit the official Fanvil website. Support for the Fanvil X303G IP Phone is typically provided by your VoIP service provider or the reseller from whom you purchased the device.

For technical assistance, troubleshooting beyond this manual, or inquiries about software updates, please contact your authorized Fanvil distributor or IT department.

© 2023 Fanvil. All rights reserved. Information in this manual is subject to change without notice.

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