Fanvil X301P
Fanvil X301P IP Phone User Manual
Model: X301P
1. Introducció
This user manual provides comprehensive instructions for the installation, operation, and maintenance of your Fanvil X301P IP Phone. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.
The Fanvil X301P is a cost-effective SIP phone designed for small and medium-sized businesses, featuring HD voice and multi-function capabilities.
2. Informació de seguretat
Please observe the following safety precautions to avoid fire, electric shock, or other injuries:
- No exposeu el dispositiu a l'aigua ni a la humitat.
- No obriu el dispositiu casing. Demaneu totes les tasques de manteniment a personal qualificat.
- Utilitzeu només l'adaptador d'alimentació subministrat amb el dispositiu.
- Ensure proper ventilation around the phone.
- Mantingueu el dispositiu lluny de fonts de calor i de la llum solar directa.
3. Producte acabatview
The Fanvil X301P IP Phone is equipped with features designed for efficient business communication.

Figura 3.1: Frontal view of the Fanvil X301P IP Phone, showing the handset, keypad, and display screen.

Figura 3.2: Angle view of the Fanvil X301P IP Phone, highlighting its ergonomic design and integrated stand.
Característiques principals:
- 2.3-inch 128x48 pixel dot-matrix display for clear information display.
- Support for audio codecs G.722 and Opus, providing HD audio on both speakerphone and handset.
- Ability to host a 6-party local conference call.
- Support for EHS (Electronic Hook Switch) wireless headsets for enhanced mobility.
- Dual 10/100 Mbps network ports with integrated PoE (Power over Ethernet) for simplified installation.
4. Configuració i instal·lació
4.1 Contingut del paquet
Abans de continuar, assegureu-vos que tots els elements estiguin presents al paquet:
- Fanvil X301P IP Phone unit
- Telèfon
- Cable de l'auricular
- Cable Ethernet
- Adaptador d'alimentació (si no feu servir PoE)
- Guia d'instal·lació ràpida
4.2 Instal·lació física
- Col·loca el suport: Align the stand with the slots on the back of the phone unit and snap it into place.
- Connecteu el telèfon: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone unit (marked with a handset icon).
- Connecteu-vos a la xarxa:
- If using PoE: Connect one end of the Ethernet cable to the LAN port on the phone (marked with a network icon) and the other end to a PoE-enabled network switch or router.
- If not using PoE: Connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router. Then, connect the power adapter to the power port on the phone and plug it into a power outlet.
- Connect PC (Optional): If you wish to connect a computer through the phone, connect an Ethernet cable from your PC to the PC port on the phone.

Figura 4.1: posterior view of the Fanvil X301P IP Phone, illustrating the various ports for handset, network (LAN), and PC connections.
4.3 Arrencada inicial
Once connected, the phone will power on automatically (if PoE is used) or when the power adapter is plugged in. The phone will display a boot-up sequence and then attempt to obtain network settings via DHCP. The display will show the current time, date, and line status once successfully registered.
5. Instruccions de funcionament
5.1 Funcions de trucada bàsiques
- Fer una trucada:
- Pick up the handset, press the Speaker button, or press a Line key.
- Introduïu el número de telèfon amb el teclat.
- Premeu el botó # key or wait a few seconds for the call to initiate.
- Respondre una trucada:
- Agafa l'auricular.
- Premeu el botó Altaveu.
- Press the corresponding Line key.
- Finalització d'una trucada: Hang up the handset, press the Speaker button again, or press the End Call soft key.
- Torna a marcar: Press the Redial soft key to dial the last number called.
5.2 Funcions avançades
- Trucada en espera: During an active call, press the Hold soft key. Press it again to resume the call.
- Transferència de trucades:
- During an active call, press the Transfer soft key. The current call will be put on hold.
- Marqueu el número al qual voleu transferir la trucada.
- Once the second party answers (attended transfer) or before they answer (blind transfer), press the Transfer soft key again to complete the transfer.
- Conferència trucada:
- During an active call, press the Conference soft key. The current call will be put on hold.
- Dial the number of the next participant.
- Once the participant answers, press the Conference soft key again to join all parties.
- Repeat for up to 6 participants.
- Silenciar: Premeu el botó Silenciar per silenciar el micròfon durant una trucada. Torneu-lo a prémer per activar el so.
- Ajust de volum: Feu servir els botons de volum (+ / -) to adjust the volume of the handset, speakerphone, or ringer.
6. Manteniment
Proper maintenance ensures the longevity and optimal performance of your Fanvil X301P IP Phone.
- Neteja: Use a soft, dry cloth to clean the phone's surface. Do not use liquid cleaners or aerosol sprays directly on the device.
- Emmagatzematge: If storing the phone for an extended period, disconnect it from power and network, and store it in a cool, dry place.
- Actualitzacions de firmware: Consulteu periòdicament el registre oficial de Fanvil website for firmware updates. Firmware updates can improve performance, add new features, and fix bugs. Consult your IT administrator for assistance with firmware updates.
7. Solució De Problemes
This section addresses common issues you might encounter with your Fanvil X301P IP Phone.
| Problema | Causa possible | Solució |
|---|---|---|
| El telèfon no s'encén. | No power connection; PoE not active or power adapter faulty. | Check Ethernet cable connection to PoE switch. If using power adapter, ensure it's securely plugged in and the outlet is functional. |
| Sense to de marcatge. | Network connection issue; SIP registration failed. | Verify Ethernet cable connection. Check network status on the phone's display. Contact your IT administrator to confirm SIP registration details. |
| No sento la persona que truca / La persona que truca no em sent. | Volume too low; Mute activated; Handset/speakerphone issue. | Adjust volume using the volume buttons. Check if the Mute button is active. Ensure handset cord is securely connected. |
| Call quality is poor (echo, static). | Network congestion; Poor network cable; Environmental interference. | Ensure stable network connection. Try a different Ethernet cable. Reduce background noise. |
If the problem persists after trying these solutions, please contact your IT support or Fanvil customer service.
8. Especificacions
| Atribut | Detall |
|---|---|
| Marca | Fanvil |
| Model | X301P |
| Fabricant | Tecnologia Fanvil |
| Tipus de visualització | LCD (2.3-inch 128x48 pixel dot-matrix) |
| Còdecs d'àudio | G.722, Opus (HD audio) |
| Conferència trucada | 6-party local conference |
| Suport per a auriculars | EHS wireless headset |
| Ports de xarxa | Dual 10/100 Mbps (integrated PoE) |
| Font d'alimentació | Cable elèctric / PoE |
| Material | Plàstic |
| Color | Negre |
| Dimensions del producte (LxWxH) | 20 x 20 x 15 cm |
| Pes de l'article | 900 g |
| Dispositius compatibles | Asterisk, Digium etc. |
9. Informació de la garantia
The Fanvil X301P IP Phone comes with a 2-year warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or external causes such as power surges.
For warranty claims, please retain your proof of purchase and contact your vendor or Fanvil customer support.
10. Suport i contacte
For technical support, troubleshooting assistance beyond this manual, or general inquiries, please contact Fanvil support:
- Fabricant: Tecnologia Fanvil
- Weblloc: www.fanvil.com (Si us plau, visiteu el lloc web oficial) website for the most up-to-date contact information and resources.)
When contacting support, please have your product model (X301P) and serial number ready.
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