1. Introducció
This user manual provides detailed instructions for the installation, operation, and maintenance of your Rettru 4K Wireless WiFi Camera, Model Q18. Please read this manual thoroughly before using the product to ensure proper functionality and safety. This camera is designed for indoor and outdoor surveillance, offering high-resolution video and advanced detection features.
2. Contingut del paquet
Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet. Si falta algun element o hi ha algun malmès, poseu-vos en contacte amb l'atenció al client.
- 1 x Rettru Q18 Camera
- 1 x Base magnètica
- 1 x Lector de targetes Micro SD
- 1 x cable USB
- 1 x Manual d'usuari
3. Producte acabatview
The Rettru Q18 camera is a compact and versatile surveillance device. It features a 4K (2560x1440) resolution lens, a 160-degree wide-angle view, and an 1800mAh built-in battery for extended operation. Its small size allows for discreet placement.

Figura 3.1: Davant view of the Rettru Q18 camera with its magnetic base. This image highlights the compact design and the lens of the camera.

Figura 3.2: The Rettru Q18 camera shown in different indoor and outdoor settings, demonstrating its small size and ease of concealment. The image illustrates its "Super Tiny, Easy to Hide" characteristic.
4. Instruccions de configuració
4.1 Càrrega inicial
Before first use, fully charge the camera using the provided USB cable and a standard 5V USB power adapter (not included). The built-in 1800mAh battery provides approximately 6 hours of continuous recording or up to 100 days of standby time.

Figura 4.1: Graphic illustrating the 1800mAh battery capacity of the Rettru Q18 camera, highlighting its 6-hour continuous recording and 100-day ultra-long standby capabilities.
4.2 Descàrrega i connexió de l'aplicació
To operate the camera and access its features, you need to download the "V380 Pro" application on your smartphone.
- Descarrega l'aplicació: Cerca "V380 Pro" in your smartphone's app store (Google Play Store for Android or Apple App Store for iOS) and install it.
- Encendre la càmera: Turn on the Rettru Q18 camera. Refer to the camera's physical buttons for power control.
- Connecta't a Wi-Fi: Segueix les instruccions de l'aplicació per connectar la càmera a la xarxa Wi-Fi de casa. Nota: The camera only supports 2.4GHz Wi-Fi networks. Ensure your router is configured for 2.4GHz or has a mixed mode enabled.
- Viu View: Once connected, you can access the live video feed and control the camera through the V380 Pro app.

Figura 4.2: Visual guide for connecting the Rettru Q18 camera using the V380 Pro app, showing steps for app download, charging, and Wi-Fi connection.
5. Instruccions de funcionament
5.1 Monitorització de vídeo en directe
Open the V380 Pro app on your smartphone. Select your camera from the device list to view the live 2K Ultra HD video feed. You can pan, tilt, and zoom digitally within the app if supported by the camera's software.
5.2 Enregistrament i emmagatzematge
The camera supports local storage via a Micro SD card (up to 128GB). Insert the Micro SD card into the designated slot on the camera. The camera will automatically begin recording based on your settings (e.g., continuous recording, motion-activated recording). Recorded video files are in AVI format. Nota: Due to Amazon's policy, recorded videos do not include audio.
5.3 Visió nocturna
The Rettru Q18 camera is equipped with 8 straw hat 940nm infrared lights for automatic night vision. The IR-CUT feature ensures clear black and white video in low-light conditions, with a night vision range of up to 28 feet. The camera automatically switches between day and night modes.

Figura 5.1: Comparison of day and night vision capabilities of the Rettru Q18 camera, showing automatic IR ON/OFF and enhanced night vision up to 26ft.
5.4 Detecció de moviment i alertes
The camera features AI Human Detection, which can distinguish human movement from other motions, reducing false alarms. When motion is detected, the camera can send alert notifications to your smartphone via the V380 Pro app. You can also activate a built-in 105dB siren through the app to deter intruders.

Figura 5.2: Illustration of the camera's alarm function, showing a user activating a 105dB siren via the app to deter a potential intruder.

Figura 5.3: Depiction of the Smart AI Human Detection feature, showing how the camera identifies human movement and sends alert notifications to the V380 Pro app.
5.5 Comunicació bidireccional
The camera supports two-way communication through its built-in high-powered speaker and high-sensitivity microphone. This allows you to interact with individuals near the camera via the V380 Pro app. Please note that while two-way communication is supported, recorded video files do not contain audio.

Figura 5.4: An image illustrating the two-way audio capability of the Rettru Q18 camera, showing communication between a parent and a child.
6. Característiques clau
- Resolució Ultra HD 2K: Records video at 2560x1440 (5 Megapixels) for clear and detailed footage.
- Ample Viewangle: 160-degree lens captures a broad area.
- Llarga vida útil de la bateria: Equipped with an 1800mAh dual lithium battery, offering up to 6 hours of continuous recording or 100 days of standby.
- Visió nocturna millorada: Automatic IR-CUT with 940nm infrared lights provides clear night vision up to 28 feet without a visible red glow.
- Detecció humana d'IA: Intelligent motion detection reduces false alarms by focusing on human shapes.
- Instant Alerts & Siren: Receive smartphone notifications upon motion detection and activate a 105dB siren remotely.
- Comunicació bidireccional: Speak and listen through the camera via the V380 Pro app (recorded video is without audio).
- Emmagatzematge local: Supports Micro SD cards up to 128GB for video storage.
- Disseny compacte: Small and lightweight, suitable for discreet placement indoors or outdoors (IP65 rated).
- Connectivitat Wi-Fi: Connects to 2.4GHz Wi-Fi networks for remote access.
7. Manteniment
7.1 Neteja de la càmera
To maintain optimal performance, regularly clean the camera lens and body. Use a soft, dry cloth to wipe away dust and smudges. For stubborn dirt on the lens, use a lens cleaning solution specifically designed for optical surfaces. Avoid using harsh chemicals or abrasive materials.
7.2 Cura de la bateria
To prolong battery life, avoid exposing the camera to extreme temperatures. If storing the camera for an extended period, ensure it is partially charged (around 50%) and recharge it every few months to prevent deep discharge.
7.3 actualitzacions de microprogramari
Periodically check the V380 Pro app for available firmware updates. Keeping your camera's firmware up-to-date ensures you have the latest features, security enhancements, and bug fixes.
8. Solució De Problemes
| Problema | Possible solució |
|---|---|
| La càmera no s'encén. | Ensure the camera is fully charged. Connect it to a power source using the USB cable and check if the charging indicator light is on. |
| No es pot connectar a la Wi-Fi. |
|
| Mala qualitat de vídeo o retard. |
|
| No es reben alertes de detecció de moviment. |
|
| La targeta SD no grava. |
|
9. Especificacions
| Característica | Detall |
|---|---|
| Número de model | P18 |
| Resolució de captura de vídeo | 2K (2560x1440) |
| Resolució de fixes efectius | 5 MP |
| Viewangle ing | 160 graus |
| Protocol de connectivitat | Wi-Fi (només 2.4 GHz) |
| Tipus de controlador | Aplicació V380 Pro |
| Font d'alimentació | Alimentat per bateria (ió de liti de 1800 mAh) |
| Durada de la bateria | Approx. 6 hours continuous recording, 100 days standby |
| Gamma de visió nocturna | Fins a 28 peus |
| Emmagatzematge | Targeta Micro SD (fins a 128 GB, no inclosa) |
| Format de captura de vídeo | AVI |
| Tipus d'alerta | Motion Only (AI Human Detection) |
| Classificació de protecció internacional | IP65 |
| Pes de l'article | 75 grams (2.65 unces) |
| Dimensions del producte | 21.6 x 13.3 x 13.3 inches (packaging dimensions, actual camera is smaller) |
| Fabricant | Rettru |
10. Informació de seguretat
- No exposeu la càmera a temperatures extremes, a la llum solar directa durant períodes prolongats ni a una humitat excessiva.
- Utilitzeu només el cable USB proporcionat per carregar.
- Mantingueu la càmera i els seus accessoris fora de l'abast dels nens i les mascotes.
- No intenteu desmuntar ni modificar la càmera. Això anul·larà la garantia i pot causar danys.
- Assegureu-vos que la càmera estigui instal·lada correctament per evitar que caigui.
- Respect privacy laws and regulations when using surveillance equipment.
11. Garantia i Suport
For warranty information or technical support, please refer to the contact details provided with your purchase or visit the official Rettru weblloc web. Conserveu el rebut de compra com a comprovant de compra per a qualsevol reclamació de garantia.