Manual d'instruccions de la passarel·la UniFi Dream Wall (UDW)

1. Introducció

The UniFi Gateway Dream Wall (UDW) is an enterprise-grade UniFi OS Console designed for wall-mounted deployments. It integrates a high-performance security gateway, a UniFi Network Controller, and a multi-port switch with PoE capabilities, providing a comprehensive solution for managing and securing your network infrastructure. This manual provides essential information for the proper setup, operation, maintenance, and troubleshooting of your UDW device.

2. Informació de seguretat

Si us plau, llegiu, seguiu i guardeu aquestes instruccions. Presteu atenció a tots els avisos. Utilitzeu només els accessoris/adjunts especificats pel fabricant.

• No utilitzeu aquest producte prop de l'aigua.
• Do not disassemble the product. Refer all servicing to qualified service personnel.
• No obstruïu cap obertura de ventilació.
• Use only the power supply provided by the manufacturer.
• Assegureu-vos una correcta connexió a terra per seguretat.
• Eviteu que el cable d'alimentació sigui trepitjat o pessigat.

3. Contingut del paquet

Verifiqueu que tots els elements que s'enumeren a continuació siguin presents al vostre paquet:

• UniFi Gateway Dream Wall (UDW)
• Power Cord (region-specific)
• Suport de muntatge a la paret
• Cargols de muntatge i ancoratges de paret
• Guia d'inici ràpid

Image: The UniFi Gateway Dream Wall device shown alongside its power cord, wall mount bracket, and mounting hardware.

4. Producte acabatview

The UDW features a robust design with various ports and indicators for comprehensive network management.

Imatge: Frontal view of the UniFi Gateway Dream Wall, showcasing its sleek white design and central display screen.

Imatge: Lateral view of the UniFi Gateway Dream Wall, highlighting its slim profile quan està muntat.

Image: The UniFi Gateway Dream Wall with its front cover opened, revealing internal components and the touchscreen display.

4.1 Tauler frontal

• Pantalla tàctil de 4.7 polzades: Provides real-time status, network statistics, and allows for basic device management.
• Indicador LED: Indicates device status (e.g., booting, online, error).

4.2 Ports i connectors

Image: Detailed diagram illustrating the various ports and connectors on the UniFi Gateway Dream Wall, including SFP+, RJ45, and power inputs.

5. Configuració

5.1 Muntatge del dispositiu

1. Choose a suitable wall location, ensuring adequate ventilation and access to power outlets.
2. Use the wall mount bracket as a template to mark drilling points.
3. Perforeu forats pilot i inseriu ancoratges de paret si cal.
4. Fixeu el suport de muntatge a la paret amb els cargols proporcionats.
5. Carefully align the UDW with the bracket and slide it into place until it clicks securely.

Image: The UniFi Gateway Dream Wall shown mounted on a wall, with its cover open to reveal the internal structure and mounting points.

5.2 Connexió de potència

Connect the included power cord to the power input port on the UDW and then to a grounded electrical outlet. The device will power on automatically.

5.3 Connexions de xarxa

Connect your internet service provider's modem or router to one of the WAN ports (GbE RJ45 WAN, 2.5 GbE RJ45 WAN, or 10G SFP+ WAN) on the UDW. Connect your local network devices (e.g., computers, switches, UniFi Access Points) to the available LAN ports (GbE RJ45, GbE PoE, GbE PoE+, GbE PoE++).

Image: A network diagram illustrating how the UniFi Dream Wall integrates into a network, connecting to the internet, security cameras, access points, phone systems, and door access.

5.4 Configuració inicial

The UDW can be configured via the UniFi mobile app or a web navegador.

1. Using UniFi Mobile App: Download the UniFi Network application from your mobile app store. Ensure Bluetooth is enabled on your mobile device. The app should discover the UDW. Follow the on-screen prompts to complete the setup, including naming the device, setting up Wi-Fi, and creating an administrator password.
2. Utilitzant Web Navegador: Connect a computer directly to one of the UDW's LAN ports. Open a web browser and navigate to the default IP address (usually 192.168.1.1). Follow the setup wizard to configure your network.

6. Funcionament

6.1 Accessing the UniFi Interface

Once configured, you can manage your UDW and UniFi network through the UniFi Network Controller interface. Access it via the UniFi mobile app or by navigating to the UDW's IP address in a web browser from a device on your local network.

6.2 Gestió de la xarxa

The UniFi Network Controller provides a centralized dashboard for managing all aspects of your network, including:

• Monitoring network performance and connected devices.
• Configuring VLANs and firewall rules.
• Managing user access and guest networks.
• Adopting and managing other UniFi devices (e.g., access points, switches).

6.3 Configuració Wi-Fi

The UDW includes integrated Wi-Fi 6 capabilities. You can configure Wi-Fi networks (SSIDs), security settings, and advanced wireless features directly from the UniFi Network Controller.

7. Manteniment

Regular maintenance ensures optimal performance and longevity of your UDW.

• Actualitzacions de firmware: Regularly check for and install the latest firmware updates through the UniFi Network Controller. This ensures you have the latest features, security patches, and bug fixes.
• Neteja: Keep the device clean and free of dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or aerosols.
• Ventilació: Assegureu-vos que les obertures de ventilació no estiguin obstruïdes per evitar el sobreescalfament.
• Configuració de còpia de seguretat: Periodically back up your UniFi Network Controller configuration to a safe location.

8. Solució De Problemes

This section addresses common issues you might encounter with your UDW.

• El dispositiu no s'encén: Ensure the power cord is securely connected to both the UDW and a working electrical outlet. Verify the outlet has power.
• "Check Connection" Message on Display: If the UDW is stuck on a "Check Connection" screen after initialization, ensure your WAN connection is active and properly connected. If using the UniFi mobile app for setup, ensure Bluetooth is enabled and the app can discover the device. Sometimes, a factory reset (see below) may be required if initial setup fails repeatedly.
• Sense accés a Internet: Verify that your modem/ISP service is active. Check the WAN port connection on the UDW. Ensure proper network configuration within the UniFi Network Controller.
• Cannot Access UniFi Interface: Ensure your device is connected to the UDW's network. Try accessing the interface using the UDW's IP address. Restart the UDW.
• Rendiment de xarxa lent: Check for high network utilization in the UniFi Network Controller. Ensure firmware is up to date. Verify cable integrity.
• Restabliment de fàbrica: To perform a factory reset, locate the reset button (often a small pinhole) on the device. With the UDW powered on, use a paperclip or similar thin object to press and hold the reset button for approximately 10-15 seconds until the device reboots. This will revert all settings to their factory defaults.

9. Especificacions

Key technical specifications for the UniFi Gateway Dream Wall (UDW):

Imatge: Una imatge interna view of the UniFi Gateway Dream Wall with key features and dimensions highlighted, including integrated SSD, Wi-Fi 6, routing speed, and power supply units.

10. Informació de la garantia

Ubiquiti products are covered by a limited warranty. For detailed warranty terms and conditions, please refer to the official Ubiquiti weblloc web o la targeta de garantia inclosa amb el producte. Conserveu el comprovant de compra per a reclamacions de garantia.

11. Suport

For technical support, product documentation, and community forums, please visit the official Ubiquiti support weblloc:

https://community.ui.com/

You can also find additional resources and contact support directly through the UniFi Network Controller interface or the UniFi mobile app.