Rettru Q18

Rettru Q18 4K Wireless WiFi Camera User Manual

Model: Q18

1. Introducció

Thank you for choosing the Rettru Q18 4K Wireless WiFi Camera. This compact and versatile camera is designed for home security, baby monitoring, pet monitoring, and general surveillance. Featuring 4K Ultra HD resolution, a long-lasting 1800mAh battery, advanced night vision, and two-way audio, the Q18 provides reliable monitoring both indoors and outdoors. This manual will guide you through the setup, operation, and maintenance of your new camera.

2. Contingut del paquet

Marqueu la casella per als elements següents:

  • 1 x Rettru Q18 Camera
  • 1 x Base magnètica
  • 1 x Lector de targetes Micro SD
  • 1 x Manual d'usuari
  • 1 x USB Charging Cable (1 meter)

3. Característiques del producte

3.1. 4K Ultra HD Resolution

The Q18 camera boasts a 5-megapixel sensor, delivering stunning 2560x1440 (2K) Ultra HD video quality. This ensures clear and detailed footage, allowing you to capture important visual information.

Rettru Q18 camera displaying 4K Ultra HD video capability

Image: The Rettru Q18 camera highlighting its 4K Ultra HD video capability for superior image clarity.

3.2. Long-Lasting Battery

Equipped with a built-in 1800mAh dual lithium battery, the camera offers over 5 hours of continuous working time and a standby time of more than 1 year. For extended use, it can be connected to a power bank or USB adapter via the included 1-meter USB cable for 24-hour operation.

Rettru Q18 camera with an illustration of its 1800mAh battery providing 6 hours of battery time

Image: Visual representation of the Q18 camera's 1800mAh battery, indicating extended operational hours.

3.3. Visió nocturna millorada

The Q18 features 8 straw hat 940nm infrared lights and an automatic IR-CUT function. This allows for clear night vision without a visible red dot, ensuring discreet surveillance even in complete darkness. The 5-megapixel sensor further enhances night vision clarity.

3.4. Intercomunicador de veu bidireccional

Communicate in real-time with individuals near the camera using the two-way voice intercom feature. This allows for direct interaction through your mobile phone, whether you're at home or away.

Rettru Q18 camera demonstrating real-time voice intercom with a dog and speech bubbles

Image: The Q18 camera illustrating its real-time voice intercom function, enabling communication with pets or family.

3.5. Wide-Angle Lens

A 160-degree wide-angle lens provides a broad field of view, minimizing blind spots and capturing more of the environment, suitable for both indoor and outdoor monitoring.

Close-up of the Rettru Q18 camera lens with '140° Wide Angle Lens' and '2 Million Pixels' indicated

Imatge: Una imatge detallada view of the Q18 camera's lens, highlighting its wide-angle capability and pixel count.

3.6. Local Storage Support

The camera supports up to a 128GB Micro SD card (not included) for local video storage, ensuring continuous recording without concerns about memory limitations.

4. Guia de configuració

4.1. Càrrega inicial

Before first use, fully charge the camera using the provided USB cable and a 5V/1A USB power adapter (not included). The charging indicator light will typically change color or turn off once fully charged.

4.2. Baixeu i instal·leu l'aplicació

Cerca i descarregar el V380 Pro app from your mobile device's app store (iOS App Store or Google Play Store). Install the app and create an account if you are a new user.

4.3. Connecteu-vos a WiFi

  1. Enceneu la càmera.
  2. Open the V380 Pro app and follow the on-screen instructions to add a new device.
  3. Select your 2.4GHz WiFi network and enter the password. (5GHz WiFi is not supported).
  4. The camera will connect to your WiFi network. Once connected, you can view el feed en directe.

4.4. Muntatge de la càmera

The Q18 camera is designed for flexible placement. Use the included magnetic base for surface mounting or attach it to a wall. Its compact size allows for discreet placement without drilling or complex wiring.

Rettru Q18 camera shown in various small, discreet placements, including on a stand and wall-mounted

Image: The Q18 camera demonstrating its small size and versatile mounting options for discreet placement.

5. Instruccions de funcionament

5.1. En directe View

Open the V380 Pro app and select your camera from the device list to access the live video feed. You can view foo en temps realtagi des de qualsevol lloc amb connexió a Internet.

5.2. Gravació de vídeo

Insert a Micro SD card (up to 128GB, not included) into the camera's slot for continuous or event-triggered recording. You can configure recording settings within the V380 Pro app.

5.3. Night Vision Activation

The camera's night vision automatically activates in low-light conditions thanks to its built-in IR-CUT function. No manual intervention is required.

5.4. Ús d'àudio bidireccional

Mentre està en directe view mode in the app, tap the microphone icon to speak through the camera's speaker. Tap the speaker icon to listen to audio from the camera's surroundings.

5.5. Detecció de moviment i alertes

Enable motion detection in the app settings to receive instant alerts on your phone when movement is detected. You can also set up an alarm siren to deter intruders.

Smartphone screen showing a security camera view with motion detection highlights and a 105dB siren warning

Image: An illustration of the camera's motion detection and alarm feature, showing an alert on a smartphone.

6. Manteniment

6.1. Neteja

Netegeu suaument la lent i el cos de la càmera amb un drap suau i sec. Eviteu utilitzar productes químics agressius o materials abrasius que puguin danyar el dispositiu.

6.2. Cura de la bateria

To prolong battery life, avoid exposing the camera to extreme temperatures. If storing for an extended period, charge the battery to about 50% and recharge every few months.

6.3. Actualitzacions de firmware

Periodically check the V380 Pro app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.

7. Solució De Problemes

  • La càmera no es connecta a la xarxa Wi-Fi: Ensure your WiFi network is 2.4GHz. Check that the WiFi password is correct. Move the camera closer to the router. Restart the camera and your router.
  • Poca qualitat de vídeo: Ensure a stable WiFi connection. Check for obstructions in front of the lens. Clean the lens if necessary.
  • La bateria no manté la càrrega: Ensure you are using a compatible 5V/1A power adapter and the provided USB cable. If the issue persists, contact support.
  • La detecció de moviment no funciona: Verify that motion detection is enabled in the app settings. Adjust sensitivity levels if needed. Ensure the camera has a clear view de la zona.
  • No audio from two-way intercom: Check microphone and speaker settings in the app. Ensure your phone's volume is up.

8. Especificacions

CaracterísticaDetall
Número de modelP18
Resolució de fixes efectius5 MP (2560 x 1440)
Format de captura de vídeoMPEG-4
Velocitat de fotogrames30 fotogrames per segon
Tecnologia de connectivitatSense fil (Wi-Fi)
Protocol de connectivitatWi-Fi (només 2.4 GHz)
Font d'alimentacióAlimentat per bateria (1800 mAh)
Durada de la bateriaApprox. 5+ hours working, 1+ year standby
Gamma de visió nocturnaFins a 26 peus
Viewangle ing160 graus
Suport d'emmagatzematgeTargeta Micro SD de fins a 128 GB (no inclosa)
Tipus de controladorAplicació V380 Pro
Dispositius compatiblesTelèfon iOS/Android/Windows/Mac PC
Tipus de muntatgeWall-Mounted & Surface-Mounted
Dimensions del producte21.6 x 13.3 x 13.3 polzades (embalatge)
Pes de l'article0.8 unces

9. Garantia i assistència

9.1. Informació de la garantia

The Rettru Q18 camera comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package or contact Rettru customer service for specific details regarding warranty duration and terms. Extended protection plans may be available for purchase separately.

9.2. Atenció al client

For technical assistance, troubleshooting, or any questions regarding your Rettru Q18 camera, please contact Rettru customer support. Contact details can typically be found on the product packaging, the official Rettru website, or within the V380 Pro app's 'Help' section.

© 2023 Rettru. All rights reserved.

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