Introducció
This manual provides essential information for the safe and efficient use of your Tera EV Type 2 Wallbox 11kW 3-Phase Electric Vehicle Charging Station. Please read this manual thoroughly before installation and operation to ensure proper functionality and safety.
Image: The Tera EV Type 2 Wallbox charging station, featuring a sleek black design and integrated display.
The Tera EV charger is designed for electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs), offering a maximum power output of 11 kW, 16A current, and 400V voltage. It complies with the European standard IEC 62196-2 and features advanced safety protections.
Image: The Tera EV charger in use, demonstrating its Type 2 and 3-phase CEE plug compatibility and plug-and-play operation.
Key features include a 7-meter charging cable, an integrated digital display for monitoring charging status, and an IP54 waterproof rating for outdoor use in various weather conditions. The pure copper charging cables ensure excellent conductivity and minimal heat generation.
Image: The Tera EV charger features a Type 2 connector and a CEE 3-phase plug, highlighting multiple safety protections.
Configuració i instal·lació
Professional installation by a qualified electrician is recommended for this 3-phase EV charging station to ensure compliance with local electrical codes and safety standards.
Contingut del paquet:
Image: The package includes the EV charger unit, user manual, mounting plate, screw set, and a CEE 3-phase plug.
- EV Charger Type 2 Unit
- Manual d'usuari
- Placa de muntatge
- Joc de cargols
- CEE 3-Phase Plug
- Suport per a cables
Passos de muntatge:
- Seleccioneu la ubicació: Choose a suitable wall location for the charging station, ensuring it is within reach of your vehicle's charging port and a compatible power source. The location should be protected from direct sunlight and heavy rain if possible, despite its IP54 rating.
- Forats: Use the mounting plate as a template to mark and drill holes on the wall.
- Placa de muntatge segura: Col·loqueu la placa de muntatge a la paret amb els cargols i els ancoratges proporcionats.
- Mount Charger: Carefully place the EV charger unit onto the mounting plate.
- Secure Charger: Fasten the anti-theft screw (if applicable) to secure the charger to the mounting plate.
- Install Cable Holder: Mount the cable holder near the charging station for convenient cable management.
Image: Visual guide for mounting the EV charger: drilling holes, attaching the mounting plate, securing the charger, and final assembly.
Connexió elèctrica: Connect the CEE 3-phase plug to a compatible 400V, 16A 3-phase power outlet. Ensure the electrical circuit is properly protected with a residual current device (RCD) and circuit breaker as per local regulations.
Instruccions de funcionament
Iniciar un càrrec:
- Ensure the charging station is properly connected to the power supply. The LED indicator on the unit should be lit.
- Take the Type 2 charging cable from the holder.
- Insert the Type 2 connector firmly into your electric vehicle's charging port.
- The charging process will begin automatically. The digital display will show charging progress, current power, and duration.
Image: The digital display provides real-time charging information, including energy delivered and charging speed.
Aturar una càrrega:
- Once charging is complete, or if you need to stop it prematurely, unlock your vehicle's charging port (if applicable).
- Remove the Type 2 connector from your vehicle.
- Return the charging cable to its holder on the wallbox.
Indicadors d'estat:
The LED indicators and digital display provide visual feedback on the charger's status:
- Verd sòlid: Power on, no load (ready to charge).
- Verd intermitent: Plug inserted, not charging (waiting for vehicle to initiate).
- Blau sòlid: Càrrega completa.
- Blau intermitent: Càrrega en curs.
Image: Visual representation of the charger's status lights, indicating power, charging activity, and error states.
Adaptive Power Adjustment:
The charger features adaptive power adjustment to prevent overcharging and protect the vehicle's battery. The charging power may decrease as the battery approaches full capacity, ranging from 11 kW down to 1 kW, depending on the vehicle's requirements.
Image: The charger intelligently adjusts power output to optimize battery health and prevent overcharging.
Modes de càrrega:
The charger supports both three-phase and single-phase charging, adapting to the vehicle's capabilities.
Image: Comparison of three-phase and single-phase charging capabilities, showing how the charger adapts to different power inputs.
Manteniment
- Neteja regular: Netegeu l'exterior de l'estació de càrrega amb un drap suau i sec.amp tela. No utilitzeu netejadors abrasius ni dissolvents.
- Inspecció del cable: Periodically inspect the charging cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and contact customer support.
- Protecció del medi ambient: The unit is IP54 rated for water and dust resistance. Ensure the cover is properly closed when not in use to maintain this protection.
- No hi ha peces reparables per l'usuari: The internal components of the charging station are not user-serviceable. Do not attempt to open or repair the unit yourself.
Image: The IP54 rating ensures the charger's durability and functionality in various weather conditions, requiring minimal external maintenance.
Resolució de problemes
If you encounter issues, refer to the following common problems and their solutions. For persistent problems, contact customer support.
| Problema | Causa possible | Solució |
|---|---|---|
| El carregador no s'encén. | No power from the outlet, faulty connection. | Check the CEE 3-phase plug connection and the power supply. Ensure the circuit breaker is on. |
| La càrrega no s’inicia. | Vehicle not ready, connector not fully inserted, or vehicle communication error. | Ensure the Type 2 connector is fully inserted. Check vehicle's charging settings. Re-plug the connector. |
| Velocitat de càrrega lenta. | Vehicle's battery management system limiting power, or external factors (e.g., grid load). | This may be normal due to adaptive power adjustment. Check vehicle's charging status. |
| L'indicador LED vermell parpelleja. | Error detected (e.g., overcurrent, ground fault, overvoltagi). | Refer to the error code on the digital display or the manual's error indicator section. Disconnect and reconnect. If persistent, contact support. |
Error Indicators (Red LED Flashing):
- 1 Flash: Ground fault protection.
- 2 flaixos: Protecció contra sobreintensitat.
- 3 flaixos: Earth leakage (ungrounded).
- 4 flaixos: Under/Overvoltage alarma.
- 5 flaixos: Relay fault.
- 6 flaixos: CP/CC fault.
If any red LED error occurs, disconnect the charger from the vehicle and power source, wait a few minutes, then reconnect. If the error persists, contact customer support.
Especificacions tècniques
| Característica | Especificació |
|---|---|
| Número de model | Q8-Schwarz |
| Marca | Tera |
| Tipus de connector | Type 2, CEE 16A 5-pin |
| Dispositius compatibles | Electric Vehicles (EVs) and Plug-in Hybrid Electric Vehicles (PHEVs) |
| Entrada Voltage | 400 Volts |
| Ampedat | 16 A |
| Potència de sortida | 11 kW |
| Corrent de sortida | 16 A |
| Vol. De sortidatage | 400 Volts |
| Interval de freqüència | 50 Hz |
| Font d'alimentació | AC |
| Característica especial | Suport per a cables |
| Color | Negre |
| Pes | 4.6 quilos |
| Classificació de protecció d'entrada (IP). | IP54 |
| Temperatura de funcionament | -30 °C a 50 °C |
| Certificacions | CE, UKCA, RoHS |
Compatibilitat:
This charger is compatible with all Type 2 electric vehicles. Examples inclouen, però no es limiten a:
- Tesla (Model S, 3, X, Y)
- Volkswagen (e-Golf, ID4)
- Jeep (Grand Cherokee 4xe, Wrangler 4xe)
- Toyota (Prius Prime, RAV4 EV, C-HR EV)
- Honda (EV Plus, Clarity Electric)
- Fiat (500e, 500e 3+1)
- Hyundai (Ioniq Electric, Kona Electric, Santa Fe Hybrid)
- Nissan (LEAF, LEAF S, LEAF S PLUS, Altra EV)
- Chevrolet (EV1, Bolt Volt)
Image: The Type 2 connector ensures broad compatibility with a wide range of electric vehicle models.
Informació de la garantia
Tera products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Tera weblloc web. Conserveu el comprovant de compra per a reclamacions de garantia.
Atenció al client
For technical assistance, troubleshooting, or warranty inquiries, please contact Tera customer support through the following channels:
- Weblloc: Visit the official Tera weblloc web per a recursos de suport i formularis de contacte.
- Correu electrònic: Consulteu l'embalatge del producte o la fitxa oficial weblloc web per a adreces de correu electrònic d'atenció al client.
- Telèfon: Contact numbers may be available on the official weblloc web o a la documentació del producte.
When contacting support, please have your product model number (Q8-Schwarz) and proof of purchase readily available.