Microsoft XHU00001

Microsoft Surface Go 4 Tablet User Manual

Model: XHU00001

Introducció

This manual provides essential information for the setup, operation, and maintenance of your Microsoft Surface Go 4 Tablet. The Surface Go 4 is a versatile and portable device designed for productivity and connectivity, featuring a 10.5-inch display, Intel Processor N200, 8 GB RAM, and Windows 11 Pro operating system.

Microsoft Surface Go 4 Tablet from an angle

Image: The Microsoft Surface Go 4 Tablet, showcasinel seu disseny compacte i la seva pantalla.

Què hi ha a la caixa

Verifiqueu que tots els elements siguin presents al paquet:

  • Surface Go 4 for Business Tablet
  • Font d'alimentació de 24W
  • Guia d'inici ràpid
  • Documents de seguretat i garantia

Configuració

1. Càrrega inicial i engegada

Before first use, connect the included 24W Power Supply to the Surface Connect port or use a compatible USB-C charger to fully charge your device. Press the power button located on the top edge of the tablet to turn it on.

2. Configuració del Windows 11 Pro

Follow the on-screen prompts to complete the initial setup of Windows 11 Pro. This includes selecting your region, connecting to a Wi-Fi network, and setting up your Microsoft account or organizational login.

3. Connexió d'accessoris

The Surface Go 4 supports various accessories to enhance your experience, such as the Signature Type Cover, Surface Pen, and a mouse. These accessories are typically sold separately.

  • Signature Type Cover: Align the Type Cover with the magnetic connector at the bottom edge of the tablet until it snaps into place.
  • Llapis Surface: The Surface Pen can be magnetically attached to the side of the tablet for storage and charging (if supported by pen model). Pair it via Bluetooth in Windows settings.
  • Bluetooth Mouse: Enable Bluetooth on your tablet via Windows settings and pair your compatible Bluetooth mouse.
Microsoft Surface Go 4 Tablet with keyboard, pen, and mouse

Image: The Surface Go 4 Tablet displayed with its compatible Signature Type Cover, Surface Pen, and a wireless mouse, illustrating a complete setup.

4. Connectivitat de xarxa

Connect to the internet using Wi-Fi. Go to Configuració > Xarxa i Internet > Wi-Fi to select your network and enter the password. For connecting other devices, use Bluetooth via Configuració > Bluetooth i dispositius.

Instruccions de funcionament

Navegació bàsica

The Surface Go 4 features a responsive touchscreen for intuitive navigation. Swipe, tap, and pinch to interact with Windows 11 Pro. When the Signature Type Cover is attached, you can use the keyboard and trackpad for a traditional laptop experience.

Microsoft Surface Go 4 Tablet with keyboard attached, displaying a video conference

Image: The Surface Go 4 Tablet with its Signature Type Cover attached, demonstrating its use in a video conferencing scenario.

Gestió de la bateria

The device offers up to 12.5 hours of battery life. To optimize battery performance, adjust screen brightness, close unused applications, and utilize power-saving modes in Windows settings. Fast Charging is supported via Surface Connect or USB-C.

Ús de la càmera

The Surface Go 4 includes both front and rear cameras. The rear camera has an 8 MP sensor, while the front camera supports HD 720p video capture, ideal for video calls and conferences.

Àudio

Enjoy clear audio through the built-in stereo speakers. You can also connect headphones via Bluetooth or the 3.5mm audio jack (if available, check device ports).

Connectivitat

The tablet features a USB Type-C port for data transfer, charging, and connecting to external displays. Bluetooth and NFC provide wireless connectivity options for peripherals and data exchange.

Suport de pantalla externa

Connect your Surface Go 4 to a 4K monitor for an expanded desktop experience using the USB Type-C port and a compatible adapter or cable.

Manteniment

Neteja

To clean your Surface Go 4, use a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a mild screen cleaner. Avoid harsh chemicals or abrasive materials. Ensure all ports are dry before connecting any accessories or power.

Components substituïbles

Key components such as the motherboard and battery are designed to be replaceable. For service or replacement, contact an authorized service provider or a skilled technician. Attempting repairs without proper training may void your warranty.

Resolució de problemes

Problemes comuns i solucions

  • El dispositiu no s'encén: Assegureu-vos que el dispositiu estigui carregat. Connecteu la font d'alimentació i espereu uns minuts abans d'intentar tornar-lo a encendre.
  • La pantalla no respon: Perform a force restart by holding down the power button for approximately 10 seconds until the device shuts down, then press it again to restart.
  • Problemes de connectivitat Wi-Fi: Check if Wi-Fi is enabled in Windows settings. Restart your router and the Surface Go 4. Ensure you are within range of the Wi-Fi signal.
  • Accessory not connecting: For Bluetooth accessories, ensure they are in pairing mode and Bluetooth is enabled on the tablet. For wired accessories, ensure they are properly seated in the correct port.

For more complex issues, refer to the official Microsoft support weblloc o contacteu amb el servei d'atenció al client.

Especificacions

Característica Detall
Marca Microsoft
Nom del model Surface Go 4
Número de model XHU00001
Sistema operatiu Windows 11 Pro
Processador Intel Processor N200 (1.9 GHz)
Coprocessador gràfic Gràfics Intel UHD
Memòria (RAM) 8 GB
Mida de la pantalla 10.5 polzades
Resolució de visualització 1920 x 1280 píxels
Tipus de visualització LCD
Durada de la bateria (mitjana) Fins a 12.5 hores
Connectivitat Wi-Fi (802.11ax), Bluetooth, NFC, USB Type-C
Càmeres Front Camera (HD 720p), Rear Camera (8 MP)
Àudio Altaveus estèreo integrats
Dimensions (L x W x Thickness) 6.9 cm de llargada x 9.6 cm d'amplada x 0.3 cm de gruix
Pes de l'article 1.2 lliures
Color Platí
Característiques especials Built-In Kickstand, Face Recognition, Gorilla Glass 3, Media Card Reader, Volume Control Button

Garantia i Suport

Informació de la garantia

The Microsoft Surface Go 4 Tablet comes with a Garantia del fabricant de 1 anys. This warranty covers defects in materials and workmanship under normal use. Please refer to the Safety and Warranty Documents included in your package for full terms and conditions.

Atenció al client

For technical assistance, warranty claims, or additional support, please visit the official Microsoft Support website or contact Microsoft customer service directly. Keep your proof of purchase and product serial number (located on the device or packaging) handy when contacting support.

© 2024 Microsoft Corporation. Tots els drets reservats.

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