Bisofice 80mm Thermal Receipt Printer

1. Introducció

This manual provides detailed instructions for the installation, operation, and maintenance of your Bisofice 80mm Thermal Receipt Printer, Model POS-8370USB-W. This printer is designed for efficient and reliable receipt printing in various commercial environments such as restaurants, supermarkets, retail stores, and hotels.

The printer features high-speed thermal printing, USB and LAN connectivity, and compatibility with multiple operating systems. Please read this manual thoroughly before using the product to ensure proper function and longevity.

Image 1.1: The Bisofice 80mm Thermal Receipt Printer is suitable for a wide range of applications including restaurants, clothing shops, retail stores, and hotels.

2. Producte acabatview

The Bisofice POS-8370USB-W is a high-performance thermal receipt printer designed for point-of-sale (POS) systems. It offers fast printing, clear output, and multiple connectivity options.

2.1 Característiques clau

• Impressió d'alta velocitat: Up to 220 mm/s for efficient transaction processing.
• Alta resolució: 203 dpi for clear and crisp text and graphics.
• Connectivitat dual: USB and LAN ports for flexible integration into various systems.
• ESC/POS Command Compatible: Standard command set for broad software compatibility.
• Talladora automàtica: Ensures clean and precise receipt cuts.
• Suport al conductor: Compatible with Win2003/XP/7/8/10, Linux, and MAC OS.
• Cash Drawer Support: Integrated port for cash drawer connection.
• No Ink/Ribbon Required: Utilizes thermal printing technology, reducing operational costs.
• Alarma de so i llum: Alerts for receipt omission to improve service efficiency.

Imatge 2.1: acabatview of the Bisofice 80mm Thermal Receipt Printer, emphasizing features like auto-cutter, fast printing, and USB+LAN connectivity.

2.2 Contingut del paquet

En desempaquetar, comproveu que hi hagi tots els elements següents:

• Bisofice Thermal Receipt Printer (Model POS-8370USB-W)
• Cable d'alimentació
• Cable USB
• Thermal Paper Roll (80x30mm)
• Manual d'usuari

3. Configuració

Follow these steps to set up your Bisofice thermal receipt printer.

3.1 Instal·lació del controlador

Important: Before connecting the printer, download and install the necessary drivers.

1. Visit the driver download URL: http://www.cnfujun.com/d/33
2. Download the appropriate driver for your operating system (Windows, Linux, or MAC OS).
3. Seguiu les instruccions a la pantalla per completar la instal·lació del controlador.

3.2 Connexió de la impressora

1. Connect the power cable to the printer's power port and then to a power outlet.
2. For USB connection: Connect one end of the USB cable to the printer's USB port and the other end to your computer.
3. For LAN connection: Connect an Ethernet cable to the printer's LAN port and the other end to your network router or switch.
4. If using a cash drawer, connect its cable to the designated cash drawer port on the printer.

Image 3.1: Illustrates the USB connection setup and the various ports available on the printer, including USB, LAN, and power.

3.3 Càrrega de paper tèrmic

1. Open the printer's top cover by pressing the release button.
2. Insert the thermal paper roll into the paper compartment, ensuring the paper feeds from the bottom and the leading edge is straight.
3. Estireu una petita quantitat de paper per treure-la del tallador.
4. Tanqueu la coberta superior fermament fins que encaixi al seu lloc.

Image 3.2: The printer uses thermal paper rolls, eliminating the need for ink or ribbons, which simplifies maintenance and reduces costs.

4. Instruccions de funcionament

Un cop configurada la impressora i instal·lats els controladors, podeu començar a imprimir.

4.1 Engegada/apagada

• To power on, press the power button located on the front or side of the printer. The power indicator light will illuminate.
• Per apagar la impressora, premeu i manteniu premut el botó d'engegada fins que s'apagui.

4.2 Impressió de rebuts

1. Assegureu-vos que la impressora estigui engegada i connectada a l'ordinador o a la xarxa.
2. From your POS software or application, initiate a print command for a receipt.
3. The printer will automatically print the receipt and cut the paper.

Image 4.1: The printer delivers clear printing with 203 dpi resolution, ensuring readability of receipts.

4.3 Status Indicators and Alarms

The printer is equipped with status indicators and an alarm system:

• Blue Light Flash (Power On): Indicates the printer is powered on and ready.
• Red Light Flash (Printing/Error): Indicates printing in progress or an error condition, such as paper out or cover open.
• Alarma sonora: An audible alarm may sound to indicate receipt omission, ensuring no bills are missed.

Image 4.2: The printer features sound and light alarms to prevent receipt omission, enhancing operational efficiency.

5. Manteniment

Un manteniment regular garanteix un rendiment òptim i allarga la vida útil de la impressora.

5.1 Neteja del capçal d'impressió

The thermal print head should be cleaned periodically to maintain print quality. Use a soft, lint-free cloth dampamb alcohol isopropílic.

1. Apagueu la impressora i desconnecteu el cable d'alimentació.
2. Obriu la coberta de la impressora.
3. Gently wipe the thermal print head surface with the alcohol-damptela acabada.
4. Deixeu que el capçal d'impressió s'assequi completament abans de tancar la coberta i tornar a connectar l'alimentació.

5.2 Substitució del rotlle de paper

Replace the paper roll as described in Section 3.3 when the paper runs out or the print quality deteriorates.

5.3 Atenció general

• Mantingueu la impressora en un entorn net i sense pols.
• Eviteu exposar la impressora a la llum solar directa, a temperatures elevades o a una humitat excessiva.
• Do not use abrasive cleaners or solvents on the printer's exterior.

6. Solució De Problemes

If you encounter issues with your printer, refer to the following common problems and solutions.

6.1 La impressora no respon

• Comproveu la potència: Ensure the power cable is securely connected and the printer is powered on.
• Comproveu les connexions: Verify that the USB or LAN cable is properly connected to both the printer and the computer/network.
• Instal·lació del controlador: Confirm that the printer drivers are correctly installed. Reinstall if necessary (http://www.cnfujun.com/d/33).
• Printer Status: Check the printer's status indicator lights for any error signals.

6.2 Mala qualitat d'impressió

• Qualitat del paper: Ensure you are using high-quality thermal paper.
• Neteja del capçal d'impressió: Clean the thermal print head as described in Section 5.1.
• Càrrega de paper: Verify the paper roll is loaded correctly and not creased.

6.3 Embussos de paper

• Obre la coberta: Turn off the printer, open the cover, and carefully remove any jammed paper.
• Torna a carregar el paper: Ensure the paper roll is inserted correctly and smoothly.
• Check Cutter: Inspect the automatic cutter for any obstructions.

7. Especificacions

Detailed technical specifications for the Bisofice 80mm Thermal Receipt Printer, Model POS-8370USB-W.

Image 7.1: Visual representation of the printer's dimensions and a summary of key technical specifications.

8. Garantia i Suport

For warranty information and technical support, please refer to the documentation provided with your purchase or contact Bisofice customer service. Keep your purchase receipt as proof of purchase for any warranty claims.

For driver downloads and additional resources, visit: http://www.cnfujun.com/d/33