Chameye 4K PTZ Camera System and IP PTZ Controller User Manual

Introducció

This manual provides detailed instructions for the setup, operation, and maintenance of your Chameye 4K PTZ Camera System and IP PTZ Controller. This system is designed for high-quality video capture and live streaming in various environments, including educational institutions, worship services, and professional events.

The system includes three 4K PTZ cameras with 20x optical zoom and a dedicated IP PTZ controller for comprehensive control. Key features include 4K UHD resolution, Power over Ethernet (PoE) support, and flexible connectivity options such as HDMI, USB 3.0, and IP streaming.

Image: The Chameye 4K PTZ Camera System, including three cameras and the IP PTZ controller.

Contingut del paquet

Before proceeding with installation, please verify that all items listed below are present in your package:

• Chameye 4K PTZ Camera (3 units)
• Chameye IP PTZ Controller (1 unit)
• Power Adapters for Cameras
• IR Remote Control for Cameras
• Mounting Brackets and Screws for Cameras
• Cable USB 3.0
• Cable HDMI
• Cable RS-232
• Manual d'usuari (aquest document)

Configuració

1. Instal·lació de la càmera

The Chameye 4K PTZ cameras offer versatile installation options to suit various environments:

• Muntatge en paret: Secure the camera to a wall using the provided mounting bracket and screws. Ensure the wall can support the camera's weight.
• Muntatge de trípode: Attach the camera to a standard tripod using the tripod screw hole at the base. This offers flexibility for temporary setups.
• Muntatge al sostre: Install the camera inverted on a ceiling using the dedicated ceiling mount bracket. Adjust settings in the camera menu for inverted image display.

Image: Visual representation of wall mount, tripod mount, and ceiling mount options for the PTZ camera.

2. Connectivity and Interfaces

The camera and controller provide multiple interfaces for power, video output, and control.

Interfícies de càmera:

Imatge: Part posterior view of the Chameye 4K PTZ Camera showing its various input and output ports.

• CC 12V: Power input for the camera.
• LAN (PoE): Ethernet port for network connection, control, and Power over Ethernet (PoE). PoE allows power, control, and video/audio streaming through a single network cable.
• LÍNIA A: Entrada d'àudio.
• RS-232/422: Serial ports for camera control.
• USB 3.0: Video output for direct connection to a computer, supporting up to 4K 30fps or 1080P 60fps.
• HDMI: Video output for display devices, supporting up to 4K 30fps or 1080P 60fps.

Controller Interfaces:

Image: Detailed diagram of the Chameye IP PTZ Controller's various ports and controls.

• Interfície USB: Reserved interface, no function for this model.
• Tally Interface: For Tally light connection.
• Entrada d'alimentació: For controller power.
• RS-422/485 Interface: For camera control.
• Interfície RS-232: For camera control.
• LAN (PoE): Ethernet port for network connection and PoE.
• Encès/apagat: Interruptor d'alimentació principal.

3. Network Connection Diagram

For multi-camera live streaming and control, follow this network connection setup:

Image: Diagram illustrating the network setup for multiple cameras, controller, PoE switch, router, and a computer for live streaming.

1. Connect each Chameye 4K PTZ Camera to a PoE switch using Ethernet cables. This provides both power and data.
2. Connect the Chameye IP PTZ Controller to the same PoE switch.
3. Connect the PoE switch to your network router.
4. Connect your computer (for live streaming software) to the router or PoE switch.
5. Ensure all devices are powered on. The cameras will receive power via PoE from the switch.

Instruccions de funcionament

1. Control de càmera

The PTZ cameras can be controlled using the IP PTZ Controller or the included IR remote control.

• Panorama/inclinació: Use the joystick on the controller or directional buttons on the remote to move the camera horizontally (pan up to 355°) and vertically (tilt up to 120°).
• Zoom: Adjust the 20x optical zoom using the zoom rocker on the controller or remote to capture distant details or wide shots.
• Focus: Manual or auto-focus options are available.
• Presets: Store and recall up to 10 camera positions using the controller or IR remote for quick scene changes.

Image: A close-up of the camera lens highlighting its 20x optical zoom feature.

2. IP PTZ Controller Operation

The E300 IP PTZ Controller allows centralized control of multiple cameras.

• Selecció de càmera: Use the numbered buttons (CAM 1, CAM 2, etc.) to select the camera you wish to control.
• Palanca de control: Provides precise control over pan, tilt, and zoom functions.
• Teclat: Input camera addresses, recall presets, and access menu functions.
• Botons de funció: Dedicated buttons for exposure, white balance, backlight, and other image settings.

Image: A user operating the IP PTZ controller, demonstrating multi-camera control.

3. Live Streaming and Video Output

The camera system supports various output formats and is compatible with popular streaming platforms and software.

• HDMI/USB Output: Direct video output up to 4K 30fps or 1080P 60fps for local displays or capture devices.
• Transmissió IP: Stream video over the network at 1080P 30fps or 720P 60fps using RTSP, RTMP, H.264/H.265 encoding. This is ideal for live broadcasts.
• Compatibilitat: The system is compatible with streaming software like OBS Studio, vMix, and platforms such as YouTube, Facebook Live, Skype, Twitch, Zoom, Microsoft Teams, Google Meet, and TikTok.

Image: The camera system integrated with live streaming software and compatible platforms.

4. AI Human Auto Tracking

Certain camera models within the Chameye range may feature AI Human Auto Tracking. If your camera supports this, it can automatically follow a presenter or speaker, keeping them centered in the frame. This feature is particularly useful for educational lectures, conferences, and worship services.

Image: A Chameye PTZ camera demonstrating AI Human Auto Tracking, highlighting a speaker in focus.

Manteniment

Proper maintenance ensures the longevity and optimal performance of your Chameye PTZ Camera System.

• Neteja: Feu servir un drap suau i sec per netejar el cos de la càmera i el controlador. Per a l'objectiu, feu servir un drap i una solució especials per a la neteja d'objectius. Eviteu productes de neteja o dissolvents abrasius.
• Emmagatzematge: Quan no l'utilitzeu durant períodes prolongats, guardeu l'equip en un lloc fresc i sec, allunyat de la llum solar directa i de temperatures extremes.
• Actualitzacions de firmware: Periodically check the Chameye official website for firmware updates to ensure your cameras and controller have the latest features and performance enhancements.
• Gestió de cables: Assegureu-vos que tots els cables estiguin ben organitzats i no estiguin sota tensió per evitar danys als ports i connectors.

Resolució de problemes

This section addresses common issues you might encounter with your Chameye PTZ Camera System.

Sense sortida de vídeo:

• Comproveu la potència: Ensure the camera is receiving power, either via its power adapter or PoE.
• Connexions de cable: Verify that HDMI, USB, or Ethernet cables are securely connected to both the camera and the receiving device (monitor, computer, switch).
• Selecció d'entrada: Confirm the display device is set to the correct input source (e.g., HDMI 1, USB).
• Estat de la xarxa: For IP streaming, check network connectivity and IP settings.

La càmera no respon al controlador:

• Potència: Ensure both the camera and controller are powered on.
• Connexió de xarxa: Verify the Ethernet cable between the controller and the network (PoE switch/router) is connected.
• Adreça IP: Confirm the camera's IP address is correctly configured on the controller and that there are no IP conflicts.
• Selecció de càmera: Ensure the correct camera is selected on the controller.
• RS-232/422/485: If using serial control, check cable connections and protocol settings.

Poca qualitat de vídeo:

• Configuració de resolució: Check the camera's output resolution settings. Ensure it's set to 4K (3840x2160) if desired.
• Il·luminació: Ensure adequate lighting in the environment.
• Neteja de les lents: Clean the camera lens if smudges or dust are present.
• Ample de banda de xarxa: For IP streaming, ensure sufficient network bandwidth to support the chosen resolution and frame rate.

Especificacions

Detailed technical specifications for the Chameye 4K PTZ Camera System (Model C420x3+E300):

Garantia i Suport

Chameye is committed to providing reliable products and excellent customer service.

• Garantia: This product comes with a 3-Year Limited Warranty.
• Garantia de devolució de diners: Enjoy a 30-Day money-back guarantee for any reason.
• Assistència en línia: Lifetime online support is available for all Chameye products.
• Contacte amb l'assistència: Our support team guarantees responses within 24 hours to resolve your issues quickly and effectively. For assistance, please visit the official Chameye weblloc web o contacteu directament amb el venedor.