Introducció
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Dukers DCGM24 Commercial Countertop Gas Griddle. Please read all instructions carefully before use and retain this manual for future reference.
The Dukers DCGM24 is a 24-inch wide commercial countertop gas griddle featuring 2 burners, capable of operating on Natural Gas (NG) or Liquid Propane (LPG) with a total output of 60,000 BTU. It includes a 3/4" thick polished steel plate and manual controls for precise temperature management.
Informació important de seguretat
- ADVERTIMENT: For commercial use only. Installation and service must be performed by a qualified installer, service agency, or gas supplier.
- ADVERTIMENT: La instal·lació, l'ajustament, l'alteració, el servei o el manteniment inadequats poden causar danys a la propietat, lesions o la mort. Llegiu atentament les instruccions d'instal·lació, funcionament i manteniment abans d'instal·lar o donar servei a aquest equip.
- Mantingueu l'àrea de l'aparell neta i lliure de materials combustibles.
- No obstruïu el flux d'aire de combustió i ventilació.
- No utilitzeu mai l'aparell per escalfar una habitació.
- No emmagatzemeu ni utilitzeu gasolina o altres vapors i líquids inflamables a prop d'aquest o qualsevol altre aparell.
Especificacions
| Característica | Detall |
|---|---|
| Model | DCGM24 |
| Marca | Dukers |
| Dimensions del producte | 30 "P x 24" W x 15.25" H |
| Pes de l'article | 245 lliures |
| Material | Acer inoxidable |
| Cremadors | 2 (30,000 BTU per 12" section) |
| BTU total | 60,000 BTU |
| Tipus de combustible | Natural Gas (NG) / Liquid Propane (LPG) - Conversion Kit Included |
| Gruix de la placa de la planxa | 3/4" Polished Steel |
| Controls | Independent Manual Controls |
| Característiques especials | Standby Pilots, Adjustable Legs, Full Length Seamless Drip Pan |

Imatge: Acabatview of the Dukers DCGM24 griddle, highlighting product description, dimensions, and key features like the oil tray and stainless steel construction. It also shows the 1-year warranty for parts.

Imatge: Detailed technical drawing of the Dukers DCGM24 griddle, showing front, top, and side views with measurements. It includes specifications for gas source (NG/Propane), BTU output, gas pressure, nozzle sizes, and packaging dimensions.
Configuració i instal·lació
Desembalatge
- Carefully remove the griddle from its packaging.
- Inspect the unit for any shipping damage. Report any damage immediately to the carrier and your dealer.
- Ensure all components are present: griddle unit, adjustable legs, LP conversion kit, and drip pan.
Ubicació
- Place the griddle on a firm, level, non-combustible surface.
- Maintain adequate clearances from combustible walls and materials as specified by local codes and the appliance rating plate.
- Assegureu-vos una ventilació adequada.
Instal·lació de la cama
- Screw the adjustable stainless steel legs into the threaded holes on the bottom of the griddle.
- Level the griddle by adjusting the feet of the legs.
Connexió de gas
- The griddle is shipped with standard Natural Gas (NG) setup. An LP (Liquid Propane) conversion kit is included.
- Important: Gas connection and conversion must be performed by a qualified and licensed gas technician.
- Connect the griddle to the gas supply using a flexible gas connector (not supplied) of appropriate size and length.
- Install the provided gas pressure regulator.
- Perform a leak test on all gas connections using a soap solution. Never use an open flame.
Vídeo: This video demonstrates the physical dimensions and features of a similar commercial griddle, including the location of the gas regulator and the included propane conversion kit. It provides a visual guide to the unit's size and components relevant to installation.
Instruccions de funcionament
Condimentar la planxa
- Clean the griddle plate thoroughly with warm, soapy water to remove any manufacturing oils or residues. Rinse and dry completely.
- Turn on the griddle burners to a low setting.
- Apply a thin, even coat of high-temperature cooking oil (e.g., flaxseed oil, vegetable oil) to the entire griddle surface.
- Heat the griddle until the oil begins to smoke. Turn off the burners and let it cool.
- Repeat this process 3-4 times, allowing the griddle to cool between applications. This creates a non-stick surface and protects the plate.
Lighting the Pilot Lights
- Assegureu-vos que la vàlvula principal de subministrament de gas estigui oberta.
- Push in and turn the burner control knob to the "PILOT" position.
- Immediately apply a lit match or pilot lighter to the pilot opening. Hold the knob in for about 30 seconds after the pilot lights.
- Release the knob. If the pilot goes out, repeat the process.
- Once the pilot is lit, turn the knob to the "ON" position.
- Repeat for all pilot lights.
Funcionament dels cremadors
- With the pilot lights on, turn the desired burner control knob to the desired heat setting (Low to High).
- The independent manual controls allow for different temperature zones across the griddle surface.
- Deixeu que la planxa s'escalfi prèviament durant 15-20 minuts abans de cuinar.
Manteniment i Neteja
Neteja diària
- Allow the griddle to cool down after use.
- Scrape off excess food debris and grease into the full-length seamless drip pan.
- Remove the drip pan, empty it, and wash with warm, soapy water. Rinse and dry thoroughly.
- Clean the griddle surface with a griddle brick or scraper. For stubborn residue, use a mild griddle cleaner.
- Netegeu l'exterior d'acer inoxidable amb anuncisamp cloth and a mild detergent. Dry immediately to prevent water spots.
Manteniment regular
- Periodically check gas connections for leaks.
- Ensure pilot lights are clean and free of debris.
- Inspect burner ports for blockages. Clean as necessary.
- Keep the area around the griddle clear to ensure proper airflow and prevent overheating.

Imatge: Davant view of the Dukers DCGM24 Commercial Countertop Gas Griddle, showcasing its stainless steel construction, two control knobs, and integrated grease tray opening. This image highlights the clean design and accessibility for maintenance.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| El cremador no s'encendrà | No gas supply; Pilot light off; Clogged burner port | Check gas valve; Relight pilot; Clean burner ports |
| Calefacció desigual | Griddle not level; Clogged burner ports; Incorrect gas pressure | Adjust legs to level; Clean burner ports; Consult qualified technician for gas pressure adjustment |
| Fum excessiu | Too much oil; Griddle not properly seasoned; Food burning | Use less oil; Re-season griddle; Adjust cooking temperature |
| Olor de gas | Fuita de gas | Immediately shut off gas supply, ventilate area, and call a qualified technician. Do not operate the appliance. |
Per a problemes que no figuren aquí o si els passos de resolució de problemes no resolen el problema, poseu-vos en contacte amb un tècnic de servei qualificat.
Informació de la garantia
The Dukers DCGM24 Commercial Countertop Gas Griddle comes with a garantia limitada. Specific terms and conditions of the warranty are typically provided with the product documentation at the time of purchase. Please refer to your warranty card or contact Dukers customer support for detailed information regarding coverage, duration, and claims procedures.
Nota: Improper installation, unauthorized modifications, or failure to follow recommended maintenance procedures may void your warranty.
Atenció al client
For technical assistance, parts, or service inquiries, please contact Dukers customer support:
- Marca: Dukers
- Model: DCGM24
- Fabricant: Dukers
- Refer to your product packaging or the official Dukers weblloc web per obtenir la informació de contacte més actualitzada.