XMARTO Wireless PTZ Security Camera System User Manual

1. Introducció

This manual provides detailed instructions for the installation, operation, and maintenance of your XMARTO Wireless PTZ Security Camera System. This system features 10X optical zoom, AI auto-tracking, 6MP dual-lens cameras, a 12-inch LCD monitor NVR, and a 1TB HDD for local storage. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

2. Contingut del paquet

Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet. Si falta algun element o hi ha algun malmès, poseu-vos en contacte amb l'atenció al client.

Image: Package Contents Overview

• 10-channel 4K WiFi NVR with 12-inch LCD Monitor (x1)
• Dual-lens PTZ Cameras (x10)
• Cable HDMI (x1)
• 12V 1A Power Adapter for Camera (x10)
• 12V 2A Power Adapter for NVR (x1)
• Ratolí USB (x1)
• 3ft Ethernet Cable (x1)
• Guia de l'usuari (x1)
• Mounting Kits (x10)
• Adhesiu de vigilància (x2)

3. Característiques del producte

3.1. 10X Hybrid Zoom Dual-Lens Cameras

The cameras are equipped with a dual-lens system: a 2.8mm ultra-wide angle lens for broad coverage and an 8mm telephoto lens for detailed long-distance viewing. This combination enables a 10X hybrid zoom capability, allowing you to zoom in on specific areas without significant loss of clarity.

Image: Dual Lens 10X Zoom Capability

3.2. Seguiment automàtic per IA

The cameras feature advanced AI auto-tracking, which automatically detects and follows human, animal, and vehicle movements within the surveillance area. After tracking, the camera will return to its pre-set home position, ensuring continuous monitoring of critical zones.

Image: AI Automatic Tracking in action

3.3. Easy Remote Viewing

Access your camera feeds from anywhere using the free mobile applications available for iOS, Android, PC, Mac, and Alexa-enabled devices. View multiple cameras simultaneously and control PTZ functions remotely.

Imatge: Remot Viewing on Multiple Devices

3.4. Two-Way Audio and Deterrence

Each camera includes a built-in microphone and speaker, enabling two-way communication. You can hear audio from the camera's location and speak through the camera using the mobile app. A siren function is also available to deter unwanted visitors.

Image: Two-Way Audio and Siren Functionality

3.5. IR and Color Night Vision

The cameras offer both infrared (IR) and color night vision modes. IR LEDs provide clear black-and-white vision up to 100ft in complete darkness, while integrated floodlights enable color night vision for areas within 20ft. You can configure the system to use either mode or switch automatically based on lighting conditions.

Image: IR and Color Night Vision Modes

3.6. WiFi 6 and Long-Range Connectivity

The system utilizes WiFi 6 technology for enhanced wireless performance and extended range. This allows for reliable connection between the cameras and the NVR, even across significant distances, up to 1300ft line of sight.

Image: WiFi 6 Long-Range Connectivity

3.7. 1TB Local Storage

The NVR includes a pre-installed 1TB hard disk drive (HDD), providing ample local storage for continuous recording without monthly fees. The system supports H.265 encoding, which efficiently compresses video files to maximize storage capacity.

Image: 1TB Local Storage and NVR

4. Guia de configuració

4.1. Identifying Camera Components

Familiarize yourself with the various parts of the PTZ camera:

Image: XMARTO Camera Components

• Antena: For wireless signal reception.
• Detachable Mounting Bracket: Per a la instal·lació.
• 2.8mm Ultra-wide angle Lens: Ofereix un ampli camp de view.
• 8mm Telephoto Lens: For zoomed-in views.
• Infrared & Spotlight 2-in-1 LEDs: For night vision and illumination.
• Micròfon: Per a entrada d'àudio.
• 12V DC Power Port: Per a la connexió d'alimentació.
• Ponent: For two-way audio output and siren.
• Reset Key & Micro SD Card Slot: For system reset and local storage expansion.

4.2. Identifying NVR Components

Familiarize yourself with the various parts of the NVR:

Image: XMARTO NVR Components

• Pantalla HD de 12.1 polzades: Integrated display for live view i la reproducció.
• Indicador d'alimentació: Mostra l'estat de l'alimentació.
• Pantalla ENCÈS/APAGADA: Button to control the display.
• Hard drive indicator: Shows HDD activity.
• Stand: For desktop placement.
• WiFi 6 antennas: Per a la connectivitat sense fil.
• Ponent: Per a la sortida d'àudio.
• 12V DC in: Power input for the NVR.
• Port USB: For mouse, USB backup, or firmware updates.
• Sortida de vídeo HDMI: Per connectar-lo a un monitor o televisor extern.
• Port de xarxa RJ45: Per a la connexió de xarxa amb cable.
• Restablir: Button to reset NVR settings.
• Ranura per a targeta Micro SD: For additional storage.
• SATA hard drive dock: For internal HDD.
• Wall-mounting hole: Per a instal·lació a paret.

4.3. Passos de configuració inicials

1. Connexió d'alimentació: Connect the 12V 2A power adapter to the NVR and plug it into an electrical outlet. Connect each camera to its respective 12V 1A power adapter and plug them into outlets.
2. NVR Boot-up: The NVR will power on automatically. The integrated 12-inch LCD monitor will display the live camera feeds once the cameras connect wirelessly.
3. Connexió del ratolí: Connect the USB mouse to the NVR's USB port for navigation and configuration.
4. Connexió de xarxa (opcional): Per a comandament a distància viewing and firmware updates, connect the NVR to your router using the Ethernet cable or configure WiFi settings via the NVR menu.
5. Configuració de l'aplicació mòbil: Download the XMARTO mobile application (WallPixel App) from your device's app store. Follow the in-app instructions to add your NVR system for remote access.

5. Instruccions de funcionament

5.1. En directe View i la reproducció

• On NVR Monitor: The NVR's integrated screen displays live feeds. Use the USB mouse to navigate menus, switch views (single camera, multi-camera), and access playback options.
• On External Monitor/TV: Connect an external monitor or TV to the NVR via the HDMI port for a larger display.
• A l'aplicació mòbil: Open the XMARTO app on your smartphone or tablet. Select the desired camera to view viu footage or access recorded events.

5.2. PTZ Control and Zoom

Pan, Tilt, and Zoom (PTZ) functions can be controlled via the NVR interface or the mobile application. Use the on-screen controls to adjust the camera's direction and utilize the 10X hybrid zoom to focus on specific details.

5.3. Two-Way Audio and Siren

From the mobile app, you can activate the microphone to listen to audio near the camera or use the speaker to speak through the camera. The siren function can be triggered manually from the app to deter intruders.

5.4. Enregistrament i emmagatzematge

El sistema registra contínuament els alimentstage to the pre-installed 1TB HDD. Motion-triggered recordings are also supported. Access recorded footage through the NVR's playback menu or the mobile app's playback feature.

6. Manteniment

• Neteja: Regularly clean the camera lenses with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals.
• Actualitzacions de firmware: Check for and install firmware updates periodically to ensure optimal performance and access to new features. Updates can typically be performed via the NVR's system settings or the mobile app.
• Gestió del disc dur: The 1TB HDD will overwrite the oldest footage when full. If you require longer retention, consider backing up important footage or upgrading the HDD (if supported by the NVR model).
• Font d'alimentació: Ensure all power adapters are securely connected and free from damage.

7. Solució De Problemes

• Sense imatge a la pantalla:
  - Check if the NVR and cameras are powered on.
  - Ensure the NVR's screen is turned on.
  - If using an external monitor, verify the HDMI cable connection and monitor input source.
• Poor Wireless Connection:
  - Ensure cameras are within the NVR's WiFi range. Obstacles like thick walls can reduce signal strength.
  - Reposition antennas on both NVR and cameras for better reception.
  - Reduce interference from other wireless devices.
• AI Tracking Not Working:
  - Ensure the AI tracking feature is enabled in the camera settings.
  - Verify that the camera's field of view is clear and not obstructed.
  - Adjust motion detection sensitivity if necessary.
• Sense àudio/Mala qualitat d'àudio:
  - Check microphone and speaker settings in the NVR or mobile app.
  - Ensure there are no physical obstructions blocking the microphone or speaker on the camera.
• Cannot Access Remotely:
  - Verify the NVR is connected to the internet (Ethernet or WiFi).
  - Ensure the mobile app is correctly configured and linked to your NVR system.
  - Check your router's firewall settings if connection issues persist.

8. Especificacions

9. Garantia i Suport

XMARTO provides comprehensive after-sales support for your security camera system:

Image: After-sales Support Overview

• Garantia de devolució de 30 dies: Si no esteu satisfets amb la vostra compra, podeu retornar-la en un termini de 30 dies per obtenir un reemborsament complet.
• Garantia limitada de 1 anys: The product is covered by a 1-year limited warranty against manufacturing defects.
• Assistència en línia 24/7: Access 1-on-1 online support for any technical assistance or inquiries.

For further assistance, please visit the official XMARTO weblloc web o contacteu directament amb el seu servei d'atenció al client.