1. Introducció
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Alienware AW Pro Wireless Gaming Headset. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Figure 1: Alienware Pro Wireless Gaming Headset and accessories.
2. Contingut del paquet
Verifiqueu que tots els elements siguin presents al vostre paquet:
- Alienware Pro Wireless Headset
- Dongle sense fil USB-C
- Adaptador USB-A a USB-C
- Cable USB-A a USB-C
- Micròfon boom desmuntable
- Mic Shield
- Documentació (aquest manual)
3. Configuració
3.1 Càrrega inicial
Before first use, fully charge your headset. Connect the provided USB-A to USB-C cable to the headset's USB-C port and a power source. A full charge provides up to 75 hours of battery life via Bluetooth (ANC off) or 70 hours via 2.4GHz (ANC off). A 15-minute rapid charge can provide up to 8 hours of playback (ANC off).
3.2 Connexió del micròfon
Insert the detachable boom mic into the designated port on the left earcup. Ensure it is securely connected. The mic shield can be placed over the microphone for reduced plosive sounds.

Figure 2: Attaching the detachable boom microphone.
3.3 Opcions de connectivitat
The headset supports tri-mode connectivity: 2.4GHz wireless, Bluetooth 5.3, and USB wired connection.
Connexió sense fil 3.3.1 de 2.4 GHz
- Insert the USB-C Wireless Dongle into a compatible USB-C port on your device (PC, gaming console). Use the USB-A to USB-C adapter if your device only has USB-A ports.
- Power on the headset. It should automatically connect to the dongle. The LED indicator on the headset will confirm connection.
3.3.2 Connexió Bluetooth
- Encendre els auriculars.
- Activate Bluetooth pairing mode on the headset (refer to the operating controls section for specific button presses).
- On your device (PC, mobile, etc.), go to Bluetooth settings and select "Alienware Pro Headset" from the list of available devices.
- The headset supports Bluetooth 5.3 with a range of up to 30 meters.
3.3.3 Connexió amb cable USB
Connect the headset directly to your device using the USB-A to USB-C cable for a wired audio and charging connection.

Figure 3: Connectivity options with dongle and adapter.
3.4 Instal·lació del programari
For full customization and advanced features, install the Alienware Command Center software on your PC. This software allows you to tailor your sound experience, including Dolby Atmos integration, and manage headset settings.

Figure 4: Customizing audio settings via Alienware Command Center.
4. Funcionament dels auriculars
4.1 Controlsview
The headset features intuitive controls for power, volume, microphone, and ANC modes. Refer to the product diagram for exact button locations.

Figure 5: Built-in controls on the headset.
4.2 Funcions d'àudio
4.2.1 50mm Graphene-Coated Drivers
The headset is equipped with 50mm graphene-coated dynamic drivers, providing high-fidelity audio with a frequency response up to 40 KHz for an immersive sound experience.
Video 1: Demonstration of Alienware 50mm Graphene-Coated Drivers technology.
4.2.2 Cancel·lació activa del soroll (ANC)
Engage Active Noise Cancellation to minimize external distractions and maintain focus during gameplay or other activities. The headset features Hybrid Noise Cancellation technology.
Video 2: Explanation of Alienware Active Noise Cancellation feature.
4.2.3 Mode de transparència
Transparency Mode allows you to hear your surroundings without removing the headset, useful for situational awareness.
4.3 Ús del micròfon
The two-mic AI Noise Cancellation system focuses on your voice, ensuring clear communication by filtering out background noise. Adjust microphone volume and settings via the Alienware Command Center software.

Figure 6: Two-Mic AI Noise Cancellation in action.
5. Manteniment
5.1 Neteja
To clean your headset, use a soft, dry cloth. Avoid abrasive cleaners, solvents, or harsh chemicals. For earcups, gently wipe with a slightly damp drap i deixeu-lo assecar completament a l'aire abans d'usar-lo.
5.2 Emmagatzematge
Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, it is recommended to store it in a protective case to prevent damage.
6. Solució De Problemes
If you encounter issues with your Alienware Pro Wireless Gaming Headset, refer to the following common solutions:
6.1 No Audio or Intermittent Sound
- Comprova la connexió: Ensure the 2.4GHz dongle is properly inserted, or Bluetooth is correctly paired. For wired connection, verify the USB cable is secure.
- Potència i bateria: Confirm the headset is powered on and has sufficient battery charge.
- Nivells de volum: Check both the headset's volume control and your device's audio output settings.
- Font d'àudio: Ensure the correct audio output device is selected on your computer or console.
- Drivers/Software: Update your audio drivers and Alienware Command Center software to the latest version.
6.2 Problemes amb el micròfon
- Connexió del micròfon: Ensure the detachable boom mic is fully inserted into its port.
- Estat de silenci: Check if the microphone is muted on the headset or in your device's settings.
- Dispositiu d'entrada: Verify that the Alienware Pro Headset microphone is selected as the default input device in your system's sound settings.
- Configuració del programari: Adjust microphone sensitivity and AI Noise Cancellation settings within Alienware Command Center.
6.3 Problemes de connectivitat
- Torna a emparellar el Bluetooth: If Bluetooth connection is unstable, unpair and re-pair the headset with your device.
- Dongle Re-connection: For 2.4GHz, try unplugging and re-inserting the USB dongle.
- Interferència: Allunyeu-vos d'altres dispositius sense fil que puguin causar interferències.
- Actualització del firmware: Check for and install any available firmware updates for the headset via Alienware Command Center.
7. Especificacions
| Característica | Detall |
|---|---|
| Nom del model | AW Pro Headset |
| Tecnologia de connectivitat | Bluetooth / 2.4 GHz radio frequency / USB |
| Tecnologia de comunicació sense fils | 2.4 GHz, Bluetooth 5.3 |
| Interval Bluetooth | 30 metres |
| Control de soroll | Cancel·lació de soroll híbrida |
| Tipus de controlador d'àudio | Dynamic Driver (50mm Graphene-Coated) |
| Resposta de freqüència | 40 kHz |
| Durada de la bateria | Up to 75 Hours (Bluetooth, ANC off) |
| Temps de càrrega | 15 minutes for up to 8 hours playback (ANC off) |
| Micròfon | Detachable Boom Mic with 2-Mic AI Noise Cancellation, Beamforming |
| Característiques especials | Hearing Protection, Transparency Mode |
| Dispositius compatibles | Gaming Consoles, Computers, Mobile Devices |
| Pes de l'article | 11 unces (312 g) |
| Dimensions del producte | 3.55 x 5.91 x 8.07 polzades (9.02 x 15.01 x 20.50 cm) |
| UPC | 884116469728 |

Figure 7: Headset dimensions.
8. Garantia i Suport
For warranty information, technical support, or further assistance, please visit the official Alienware or Dell support website. You can find drivers, firmware updates, and detailed troubleshooting guides there.
Fabricant: Dell





