Alienware AW Pro Headset

Manual d'usuari dels auriculars de joc sense fil Alienware AW Pro

Model: AW Pro Headset

1. Introducció

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Alienware AW Pro Wireless Gaming Headset. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Alienware Pro Wireless Gaming Headset with detachable mic and USB dongles

Figure 1: Alienware Pro Wireless Gaming Headset and accessories.

2. Contingut del paquet

Verifiqueu que tots els elements siguin presents al vostre paquet:

  • Alienware Pro Wireless Headset
  • Dongle sense fil USB-C
  • Adaptador USB-A a USB-C
  • Cable USB-A a USB-C
  • Micròfon boom desmuntable
  • Mic Shield
  • Documentació (aquest manual)

3. Configuració

3.1 Càrrega inicial

Before first use, fully charge your headset. Connect the provided USB-A to USB-C cable to the headset's USB-C port and a power source. A full charge provides up to 75 hours of battery life via Bluetooth (ANC off) or 70 hours via 2.4GHz (ANC off). A 15-minute rapid charge can provide up to 8 hours of playback (ANC off).

3.2 Connexió del micròfon

Insert the detachable boom mic into the designated port on the left earcup. Ensure it is securely connected. The mic shield can be placed over the microphone for reduced plosive sounds.

Close-up of the detachable microphone on the Alienware Pro Wireless Gaming Headset

Figure 2: Attaching the detachable boom microphone.

3.3 Opcions de connectivitat

The headset supports tri-mode connectivity: 2.4GHz wireless, Bluetooth 5.3, and USB wired connection.

Connexió sense fil 3.3.1 de 2.4 GHz

  1. Insert the USB-C Wireless Dongle into a compatible USB-C port on your device (PC, gaming console). Use the USB-A to USB-C adapter if your device only has USB-A ports.
  2. Power on the headset. It should automatically connect to the dongle. The LED indicator on the headset will confirm connection.

3.3.2 Connexió Bluetooth

  1. Encendre els auriculars.
  2. Activate Bluetooth pairing mode on the headset (refer to the operating controls section for specific button presses).
  3. On your device (PC, mobile, etc.), go to Bluetooth settings and select "Alienware Pro Headset" from the list of available devices.
  4. The headset supports Bluetooth 5.3 with a range of up to 30 meters.

3.3.3 Connexió amb cable USB

Connect the headset directly to your device using the USB-A to USB-C cable for a wired audio and charging connection.

Alienware Pro Wireless Gaming Headset showing USB-C dongle and USB-A adapter

Figure 3: Connectivity options with dongle and adapter.

3.4 Instal·lació del programari

For full customization and advanced features, install the Alienware Command Center software on your PC. This software allows you to tailor your sound experience, including Dolby Atmos integration, and manage headset settings.

User interacting with Alienware Command Center software on a computer screen

Figure 4: Customizing audio settings via Alienware Command Center.

4. Funcionament dels auriculars

4.1 Controlsview

The headset features intuitive controls for power, volume, microphone, and ANC modes. Refer to the product diagram for exact button locations.

Close-up of the built-in controls on the Alienware Pro Wireless Gaming Headset earcup

Figure 5: Built-in controls on the headset.

4.2 Funcions d'àudio

4.2.1 50mm Graphene-Coated Drivers

The headset is equipped with 50mm graphene-coated dynamic drivers, providing high-fidelity audio with a frequency response up to 40 KHz for an immersive sound experience.

Video 1: Demonstration of Alienware 50mm Graphene-Coated Drivers technology.

4.2.2 Cancel·lació activa del soroll (ANC)

Engage Active Noise Cancellation to minimize external distractions and maintain focus during gameplay or other activities. The headset features Hybrid Noise Cancellation technology.

Video 2: Explanation of Alienware Active Noise Cancellation feature.

4.2.3 Mode de transparència

Transparency Mode allows you to hear your surroundings without removing the headset, useful for situational awareness.

4.3 Ús del micròfon

The two-mic AI Noise Cancellation system focuses on your voice, ensuring clear communication by filtering out background noise. Adjust microphone volume and settings via the Alienware Command Center software.

Illustration of AI noise cancellation around a user's mouth while wearing the headset

Figure 6: Two-Mic AI Noise Cancellation in action.

5. Manteniment

5.1 Neteja

To clean your headset, use a soft, dry cloth. Avoid abrasive cleaners, solvents, or harsh chemicals. For earcups, gently wipe with a slightly damp drap i deixeu-lo assecar completament a l'aire abans d'usar-lo.

5.2 Emmagatzematge

Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, it is recommended to store it in a protective case to prevent damage.

6. Solució De Problemes

If you encounter issues with your Alienware Pro Wireless Gaming Headset, refer to the following common solutions:

6.1 No Audio or Intermittent Sound

  • Comprova la connexió: Ensure the 2.4GHz dongle is properly inserted, or Bluetooth is correctly paired. For wired connection, verify the USB cable is secure.
  • Potència i bateria: Confirm the headset is powered on and has sufficient battery charge.
  • Nivells de volum: Check both the headset's volume control and your device's audio output settings.
  • Font d'àudio: Ensure the correct audio output device is selected on your computer or console.
  • Drivers/Software: Update your audio drivers and Alienware Command Center software to the latest version.

6.2 Problemes amb el micròfon

  • Connexió del micròfon: Ensure the detachable boom mic is fully inserted into its port.
  • Estat de silenci: Check if the microphone is muted on the headset or in your device's settings.
  • Dispositiu d'entrada: Verify that the Alienware Pro Headset microphone is selected as the default input device in your system's sound settings.
  • Configuració del programari: Adjust microphone sensitivity and AI Noise Cancellation settings within Alienware Command Center.

6.3 Problemes de connectivitat

  • Torna a emparellar el Bluetooth: If Bluetooth connection is unstable, unpair and re-pair the headset with your device.
  • Dongle Re-connection: For 2.4GHz, try unplugging and re-inserting the USB dongle.
  • Interferència: Allunyeu-vos d'altres dispositius sense fil que puguin causar interferències.
  • Actualització del firmware: Check for and install any available firmware updates for the headset via Alienware Command Center.

7. Especificacions

CaracterísticaDetall
Nom del modelAW Pro Headset
Tecnologia de connectivitatBluetooth / 2.4 GHz radio frequency / USB
Tecnologia de comunicació sense fils2.4 GHz, Bluetooth 5.3
Interval Bluetooth30 metres
Control de sorollCancel·lació de soroll híbrida
Tipus de controlador d'àudioDynamic Driver (50mm Graphene-Coated)
Resposta de freqüència40 kHz
Durada de la bateriaUp to 75 Hours (Bluetooth, ANC off)
Temps de càrrega15 minutes for up to 8 hours playback (ANC off)
MicròfonDetachable Boom Mic with 2-Mic AI Noise Cancellation, Beamforming
Característiques especialsHearing Protection, Transparency Mode
Dispositius compatiblesGaming Consoles, Computers, Mobile Devices
Pes de l'article11 unces (312 g)
Dimensions del producte3.55 x 5.91 x 8.07 polzades (9.02 x 15.01 x 20.50 cm)
UPC884116469728
Diagram showing the dimensions of the Alienware Pro Wireless Gaming Headset

Figure 7: Headset dimensions.

8. Garantia i Suport

For warranty information, technical support, or further assistance, please visit the official Alienware or Dell support website. You can find drivers, firmware updates, and detailed troubleshooting guides there.

Fabricant: Dell

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