1. Introducció
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new Candy ProWash 500 BR 410B8G-S washing machine. Please read these instructions carefully before using the appliance and keep them for future reference.

Imatge 1.1: Frontal view of the Candy ProWash 500 BR 410B8G-S washing machine. This image shows the control panel, detergent drawer, and the main door.
2. Informació de seguretat
Seguiu sempre les precaucions de seguretat bàsiques quan utilitzeu aparells elèctrics per reduir el risc d'incendi, descàrrega elèctrica o lesions a les persones.
- Assegureu-vos que l'aparell estigui ben connectat a terra.
- No permeteu que els nens juguin amb l'aparell ni dins d'aquest.
- Mantenir els materials d'embalatge fora de l'abast dels nens.
- No feu servir l'aparell si està danyat o funciona malament.
- Desconnecteu sempre l'aparell abans de netejar-lo o fer-ne el manteniment.
- No renteu articles que hagin estat embrutats amb substàncies inflamables.
3. Producte acabatview i Característiques
The Candy ProWash 500 BR 410B8G-S is a front-load washing machine designed for efficient and effective laundry care. Key features include:
- Class A-20% Energy Efficiency: This washing machine is 20% more efficient than a standard 'A' class appliance, reducing energy consumption.
- Intensive Wash Option: An additional rinse option to effectively tackle various types of stains.
- ProActive Wash: An exclusive water injection system for uniform, rapid, and effective rinsing, optimizing treatment for all fabrics, even during quick cycles.
- Connectivitat de l'aplicació hOn: Manage and control your washing machine remotely, access tailored features, and receive updates.
- Cicles especials: A comprehensive set of rapid cycles for time-saving, along with Anti-Pollution and Smart Wash cycles for fresh and easy-to-iron garments.
- Cold Wash 20°: For washing delicate fabrics with reduced energy consumption and extreme care.
- Clean Shields: Protects sensitive areas, such as porthole gaskets, from mold and bacteria, ensuring a more hygienic wash cycle.
- Smart Spray: A dual water injection system that cleans the door glass of detergent residues.
- Soft Drum: Features a surface with 'cushions' for improved fabric care and reduced creasing.
Components
- Tauler de control: For program selection and settings.
- Calaix de detergents: Per afegir detergent i suavitzant.
- Tambor: The main washing compartment.
- Porta: Front-loading access to the drum.

Imatge 3.1: Frontal view of the washing machine with the door open, showing the drum.

Imatge 3.2: Primer pla view of the detergent drawer in the open position.
4. Configuració i instal·lació
Una instal·lació correcta és crucial per al rendiment i la longevitat de la rentadora. Es recomana que la instal·li l'aparell un tècnic qualificat.
4.1 Desembalatge
- Traieu tots els materials d'embalatge, inclosa la base de poliestirè i qualsevol inserció del tambor.
- Remove the transport bolts located at the rear of the machine. These bolts secure the drum during transit and must be removed before use.
- Introduïu els taps de plàstic proporcionats als forats que han deixat els cargols de transport.
4.2 Posicionament i anivellament
- Place the washing machine on a firm, flat surface.
- Adjust the adjustable feet at the bottom of the machine to ensure it is perfectly level. A spirit level can be used for accuracy. Proper leveling prevents excessive vibration and noise during operation.
4.3 Connexions d'aigua i desguàs
- Connecteu la mànega d'entrada d'aigua a una aixeta d'aigua freda amb una rosca de 3/4". Assegureu-vos que la connexió estigui ben ajustada per evitar fuites.
- Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fixed to prevent displacement during draining. The end of the drain hose should be between 60 cm and 100 cm from the floor.

Image 4.1: The washing machine positioned in a modern bathroom setting.
5. Instruccions de funcionament
Segueix aquests passos per fer un ús eficaç de la rentadora.
5.1 Càrrega de la roba
- Obriu la porta de la rentadora.
- Load laundry into the drum, ensuring not to overload the machine. Refer to the maximum load capacity (10 kg for this model).
- Tanqueu la porta fermament fins que faci clic.

Image 5.1: A person loading clothes into the washing machine drum.
5.2 Afegir detergent i additius
- Traieu el calaix del detergent.
- Afegiu la quantitat adequada de detergent al compartiment de rentat principal.
- Si feu servir suavitzant, afegiu-lo al compartiment corresponent.
- Tanqueu el calaix del detergent suaument.

Image 5.2: A hand pouring liquid detergent into the washing machine's detergent drawer.
5.3 Selecció de programes
- Turn the program selector dial to choose one of the 16 available programs.
- Use the touch controls on the panel to adjust temperature, spin speed, or select additional options like Intensive Wash or Cold Wash 20°.

Image 5.3: A hand adjusting the program selector dial on the washing machine's control panel.
5.4 Inici i pausa d'un cicle
- Premeu el botó Inici/Pausa per iniciar el cicle de rentat seleccionat.
- Per pausar un cicle, premeu de nou el botó Inici/Pausa. Premeu-lo una vegada més per reprendre'l.
5.5 hOn App Usage
- Download the hOn app on your smartphone.
- Follow the in-app instructions to connect your washing machine.
- Through the app, you can remotely start, stop, and monitor cycles, access additional programs, and receive maintenance tips.

Image 5.4: A person interacting with the hOn app on a smartphone, with a washing machine visible in the background.
6. Manteniment i Neteja
Un manteniment regular garanteix un rendiment òptim i allarga la vida útil del vostre electrodomèstic.
6.1 Neteja del calaix de detergent
- Remove the detergent drawer by pulling it out completely.
- Rinse it under running water to remove any detergent or softener residue.
- Clean the housing of the drawer with a brush.
- Torneu a inserir el calaix.
6.2 Neteja del tambor i de la junta de la porta
- Periodically run a maintenance wash cycle (e.g., a hot wash without laundry and detergent) to clean the drum.
- Wipe the door seal (gasket) with a damp cloth after each wash to prevent mold and residue buildup, utilizing the Clean Shields feature.
- The Smart Spray system helps clean the door glass from detergent residues during the wash cycle.
6.3 Neteja del filtre
- Localitzeu la tapa del filtre a la part inferior frontal de la màquina.
- Open the cover and place a shallow container underneath to catch any residual water.
- Unscrew the filter slowly to drain the water, then remove it completely.
- Clean the filter under running water, removing any lint or foreign objects.
- Reinsert and tighten the filter, then close the cover.
7. Solució De Problemes
Abans de contactar amb el servei d'atenció al client, comproveu els següents problemes comuns:
| Problema | Causa possible | Solució |
|---|---|---|
| La màquina no arrenca | Sense corrent; porta no tancada; programa no seleccionat. | Comproveu el subministrament elèctric; assegureu-vos que la porta estigui tancada; seleccioneu un programa i premeu Inici. |
| L'aigua no omple | Aixeta d'aigua tancada; mànega d'entrada doblegada; pressió de l'aigua baixa. | Obriu l'aixeta de l'aigua; redreceu la mànega; comproveu la pressió de l'aigua de la llar. |
| L'aigua no drena | Drain hose kinked or blocked; filter blocked. | Check and clear drain hose; clean the filter (see Section 6.3). |
| Vibració / soroll excessius | Cargols de transport no retirats; màquina no anivellada; càrrega desigual. | Remove transport bolts (see Section 4.1); level the machine (see Section 4.2); redistribute laundry in the drum. |
| Residus de detergent al calaix | Insufficient water pressure; drawer blocked. | Clean the detergent drawer (see Section 6.1); check water pressure. |
8. Especificacions
Detailed technical specifications for the Candy ProWash 500 BR 410B8G-S washing machine:
| Especificació | Valor |
|---|---|
| Número de model | BR 410B8G-S |
| Marca | Caramels |
| Dimensions del producte (PxWxH) | 60.1 x 60 x 85 cm |
| Pes | 66 kg |
| Access Position | Càrrega frontal |
| Color | Antracita |
| Tipus de control | Toca |
| Mode de funcionament | Automàtic |
| Classificació d'eficiència energètica | A-20% |
| Capacitat | 10 KG |
| Velocitat màxima de gir | 1400 rpm |
| Nivell de soroll | 72 dB |
| Nombre de programes | 16 |
| Connectivitat | hOn App |
| Components inclosos | Cos principal |
9. Garantia i Suport
Your Candy ProWash 500 BR 410B8G-S washing machine is covered by a manufacturer's warranty. For specific details regarding your warranty period and terms, please refer to the documentation provided with your purchase or visit the official Candy weblloc.
For technical assistance, spare parts, or to schedule a service appointment, please contact Candy customer support. Have your model number (BR 410B8G-S) and serial number ready when you call.
Warranty and Returns Information: If you wish to return a product within 30 days of receipt because you have changed your mind, please consult the retailer's help page. If you have received a defective or damaged product, consult the retailer's help page on returns. For specific information on purchases made on marketplaces, consult the relevant help page.