Manual d'usuari de la càmera bullet WiFi Volteck CTV-21W

1. Introducció

This manual provides detailed instructions for the installation, operation, and maintenance of your Volteck CTV-21W WiFi Bullet Camera. Please read this manual thoroughly before using the product to ensure proper function and safety. The Volteck CTV-21W is a 2 MP WiFi camera designed for both indoor and outdoor security monitoring, featuring motion detection, two-way audio, and night vision capabilities.

Image 1.1: Volteck CTV-21W WiFi Bullet Camera.

2. Contingut del paquet

Si us plau, comproveu el paquet per veure si hi ha els elements següents:

• 1 x Volteck CTV-21W WiFi Bullet Camera
• 1 x adaptador de corrent altern
• 4 x Wall Mounting Plates
• 4 x Ancoratges de paret
• 4 x cargols de muntatge

Image 2.1: The included AC power adapter for the camera.

3. Producte acabatview

The Volteck CTV-21W camera is equipped with several features for effective surveillance:

• Resolució de 2 MP: Provides clear image quality.
• Visió nocturna: Black and white night vision for monitoring in low-light conditions.
• Àudio bidireccional: Micròfon i altaveu integrats per a la comunicació.
• Detecció de moviment: Sends notifications to your mobile device upon detecting movement.
• Ranura per a targeta MicroSD: Supports local storage up to 128 GB (MicroSD card not included).
• Connectivitat WiFi: Connects to your home network for remote access.

Image 3.1: Diagram illustrating key features of the Volteck CTV-21W camera.

Image 3.2: Dimensions of the Volteck CTV-21W camera.

4. Instruccions de configuració

4.1 Muntatge de la càmera

1. Choose a suitable location for installation, ensuring good WiFi signal strength and a clear view of the area to be monitored. The camera is designed for both indoor and outdoor use.
2. Use the included mounting plates, anchors, and screws to securely attach the camera to a wall or ceiling.
3. Adjust the camera angle as needed after mounting.

Image 4.1: Volteck CTV-21W camera mounted on an exterior wall.

4.2 Connexió d'alimentació

1. Connect the AC power adapter to the camera's power input port.
2. Plug the adapter into a standard electrical outlet (100-240V AC, 50/60 Hz).
3. La càmera s'encendrà i un indicador lluminós mostrarà el seu estat.

4.3 Instal·lació i emparellament de l'aplicació

1. Descarrega't el Tuya Smart application from the App Store (for iOS devices) or Google Play Store (for Android devices).
2. Registra't o inicia la sessió al teu compte de Tuya Smart.
3. Follow the in-app instructions to add your Volteck CTV-21W camera. This typically involves selecting 'Add Device', choosing the camera type, and following the prompts to connect it to your WiFi network.
4. Ensure your mobile device is connected to the same 2.4 GHz WiFi network as the camera during the pairing process.

Image 4.2: Control the camera using the Tuya Smart mobile application.

5. Instruccions de funcionament

5.1 Viu View

Once the camera is successfully paired with the Tuya Smart app, you can access the live video feed from your mobile device. Open the app and select your camera from the device list.

5.2 Detecció de moviment

The camera features motion detection. To enable or adjust settings:

• In the Tuya Smart app, navigate to your camera's settings.
• Localitza l'opció "Detecció de moviment" o "Configuració d'alarma".
• Enable motion detection and configure sensitivity levels, detection zones, and notification preferences.
• You will receive notifications on your mobile device when motion is detected.

5.3 Àudio bidireccional

Per utilitzar la funció d'àudio bidireccional:

• Mentre viewing the live feed in the app, tap the microphone icon to speak through the camera's speaker.
• Toca la icona de l'altaveu per escoltar l'àudio del micròfon de la càmera.

5.4 Visió nocturna

The camera automatically switches to black and white night vision mode in low-light conditions. No manual configuration is typically required for this feature.

5.5 Enregistrament i emmagatzematge

The camera supports local storage via a MicroSD card (up to 128 GB). Insert a formatted MicroSD card into the designated slot on the camera. You can configure recording settings (e.g., continuous recording, event-triggered recording) within the Tuya Smart app. Recorded footage can be accessed and revieweditat a través de l'aplicació.

6. Manteniment

• Neteja: Use a soft, dry cloth to clean the camera lens and body. Do not use harsh chemicals or abrasive cleaners.
• Actualitzacions de firmware: Periodically check the Tuya Smart app for available firmware updates. Keeping the firmware updated ensures optimal performance and security.
• Condicions ambientals: Ensure the camera is not exposed to extreme temperatures or direct water immersion, despite its outdoor rating.

7. Solució De Problemes

7.1 La càmera no s'encén

• Check if the power adapter is securely connected to both the camera and the electrical outlet.
• Verifiqueu que la presa de corrent funciona correctament connectant-hi un altre dispositiu.

7.2 Unable to Connect to WiFi

• Ensure your WiFi network is 2.4 GHz. The camera may not support 5 GHz networks.
• Comproveu que la contrasenya del Wi-Fi introduïda a l'aplicació sigui correcta.
• Move the camera closer to your WiFi router to improve signal strength.
• Restart your router and the camera, then attempt the pairing process again.

7.3 Mala qualitat d'imatge

• Netegeu la lent de la càmera amb un drap suau.
• Ensure there is adequate lighting in the monitored area, especially during the day.
• Check your internet connection speed, as a slow connection can affect streaming quality.

7.4 La detecció de moviment no funciona

• Verify that motion detection is enabled in the Tuya Smart app settings.
• Ajusteu la sensibilitat de detecció de moviment.
• Check the notification settings on your mobile device to ensure app notifications are allowed.

8. Especificacions

9. Garantia i Suport

The Volteck CTV-21W camera typically comes with a 1 any de garantia from the date of purchase, as indicated on the product packaging. Please retain your proof of purchase for warranty claims.

For technical support, troubleshooting assistance, or warranty inquiries, please refer to the contact information provided on the product packaging or visit the official Volteck website. Ensure you have your product model number (CTV-21W) and proof of purchase ready when contacting support.

Image 9.1: Product packaging indicating a 1-year warranty.