1. Introducció
This user manual provides comprehensive instructions for the installation, operation, and maintenance of the DS-KH6320-WTE1 7-inch TFT Touch Screen Video Door Phone Monitor. This device is designed to enhance your home security and communication by providing a clear visual and audio link to your door station, allowing for convenient remote access control and monitoring.
Key features include a 7-inch TFT touch screen with 1024 × 600 resolution, built-in microphone and loudspeaker, support for voice messages, alarm system linkage, and convenient mobile control via the Hik-Connect APP.

Figure 1.1: The DS-KH6320-WTE1 Video Door Phone Monitor in operation, showing a clear display of a person at the door.
2. Informació de seguretat
Please read these safety instructions carefully before using the device to prevent damage and ensure proper operation.
- Font d'alimentació: Feu servir només l'adaptador de corrent especificat. Volum incorrectetagPot fer malbé el dispositiu o provocar un incendi.
- Instal·lació: Installation should be performed by qualified personnel in accordance with local electrical codes. Ensure the mounting surface is strong enough to support the device.
- Medi ambient: No exposeu el dispositiu a temperatures extremes, humitat, pols o ambients corrosius. Eviteu la llum solar directa.
- Neteja: Desconnecteu l'alimentació abans de netejar. Feu servir un drap suau i sec. No utilitzeu netejadors líquids ni en aerosol.
- Manipulació: Manipuleu el dispositiu amb cura. Eviteu deixar-lo caure ni sotmetre'l a impactes forts.
- Desmuntatge: No intenteu desmuntar ni modificar el dispositiu. Les modificacions no autoritzades anul·laran la garantia.
3. Contingut del paquet
Please check the package contents upon opening. If any items are missing or damaged, contact your retailer immediately.
- DS-KH6320-WTE1 Video Door Phone Monitor
- Suport de muntatge
- Adaptador d'alimentació
- Cargols de muntatge i tacs de paret
- Guia d'inici ràpid (aquest manual)
4. Producte acabatview
The DS-KH6320-WTE1 monitor features a sleek design with a capacitive touch screen for intuitive interaction.

Figura 4.1: De dalt a baix view of the monitor, highlighting its compact and slim design.

Figura 4.2: Angle view of the monitor, showcasing the 7-inch touch screen and the indicator light on the bottom bezel.
4.1 Tauler frontal
- Pantalla tàctil TFT de 7 polzades: Main display and interaction interface.
- Micròfon: Per a comunicació d'àudio bidireccional.
- Altaveu: Per a la sortida d'àudio.
- Llum indicadora: Status indicator (e.g., power, network).
4.2 Rear Panel (Typical Connections)
- Entrada d'alimentació: Per connectar l'adaptador de corrent.
- Network Port (RJ45): Per a la connexió de xarxa amb cable.
- Alarm Input/Output Terminals: For integration with alarm systems.
- Punts de muntatge: For securing the device to the wall bracket.
5. Configuració
Follow these steps for proper installation and initial setup of your video door phone monitor.
5.1 Muntatge del monitor
- Trieu una ubicació: Select a suitable indoor location, typically near the main entrance, at eye level for comfortable viewing. Avoid areas with direct sunlight or high humidity.
- Instal·leu el suport de muntatge: Use the provided mounting bracket as a template to mark drilling holes on the wall. Drill the holes, insert wall plugs, and secure the bracket with screws.
- Connecteu el cablejat: Before mounting the monitor, connect the necessary cables (power, network, alarm inputs if applicable) to the corresponding ports on the rear panel. Ensure all connections are secure.
- Muntar el monitor: Carefully align the monitor with the mounting bracket and slide it into place until it clicks securely.
5.2 Engegada i configuració inicials
- Encès: Connect the power adapter to the monitor and plug it into a power outlet. The monitor will power on automatically.
- Assistent de configuració inicial: Upon first boot, the monitor will guide you through an easy setup wizard. This wizard will help you configure basic settings such as language, date/time, and network settings.
- Connexió de xarxa:
- Amb cable: If using a wired connection, ensure the Ethernet cable is connected to the RJ45 port and your network.
- Sense fil (Wi-Fi): If supported, select your Wi-Fi network from the list and enter the password.
- Vinculació de dispositius: Follow the on-screen prompts to pair the monitor with your outdoor door station and any other linked devices (e.g., alarm sensors). This typically involves scanning QR codes or entering device serial numbers.
- Hik-Connect APP Setup: For mobile control, download the Hik-Connect APP from your device's app store. Create an account and add your monitor by scanning the QR code displayed on the monitor's screen or entering its serial number.
6. Instruccions de funcionament
This section details the primary functions of your video door phone monitor.
6.1 Rebre trucades
- When a visitor presses the call button on the outdoor door station, the monitor will ring and display the live video feed.
- Toqueu Respon icon on the screen to establish two-way audio communication.
- Toqueu Penja icon to end the call.
6.2 Obrir la porta
- Durant una trucada, o quan viewing live video, tap the Desbloqueja icon on the screen to remotely open the connected door lock.
- A confirmation message may appear. Confirm to proceed.
6.3 Viu View
- Al menú principal, seleccioneu Viu View opció a view the real-time feed from your outdoor door station or other connected cameras.
- You can switch between different cameras if multiple are configured.
6.4 Voice Messages and Alarms
- Voice Messages: The monitor supports voice messages when there is no response from the indoor station. These messages can be reviewed from the message center.
- Alarm Linkage: If linked with an alarm system, the monitor will receive alarms and can notify a central monitoring station or your mobile app.
6.5 Mobile Control (Hik-Connect APP)
- Once the monitor is added to your Hik-Connect APP, you can receive calls, view live video, and open the door remotely from your smartphone or tablet.
- The app also allows for remote configuration and access to event logs.
7. Manteniment
Un manteniment adequat garanteix la longevitat i el rendiment òptim del monitor.
- Neteja: Use a soft, lint-free cloth to gently wipe the screen and body. For stubborn smudges, slightly dampen the cloth with water. Do not use abrasive cleaners, alcohol, or solvents.
- Actualitzacions de programari: Periodically check for firmware updates through the monitor's settings or the Hik-Connect APP. Keeping the firmware updated ensures the best performance and security.
- Condicions ambientals: Ensure the monitor is kept within its specified operating temperature and humidity ranges.
- Connexions de cable: Periodically check all cable connections (power, network) to ensure they are secure and free from damage.
8. Solució De Problemes
Consulteu aquesta secció per obtenir solucions a problemes comuns que podeu trobar.
| Problema | Causa possible | Solució |
|---|---|---|
| El monitor no s'encén. | No hi ha font d'alimentació; adaptador defectuós; connexió fluixa. | Check power adapter connection. Ensure outlet has power. Try a different outlet. |
| No video from door station. | Network issue; door station offline; faulty cable. | Check network connection (wired/Wi-Fi). Ensure door station is powered on and online. Check cables between monitor and door station. |
| No hi ha àudio durant les trucades. | Microphone/speaker muted; volume too low; faulty hardware. | Check volume settings on monitor. Ensure microphone/speaker are not muted. Restart the monitor. |
| Cannot open door remotely. | Wiring issue to lock; lock mechanism fault; incorrect configuration. | Verify wiring to the electric lock. Test the lock manually. Check unlock settings in the monitor's configuration. |
| Hik-Connect APP cannot connect. | Monitor offline; incorrect network settings; app issues. | Ensure monitor is connected to the internet. Verify network settings. Restart the app or reinstall it. |
Si el problema persisteix després de provar aquestes solucions, poseu-vos en contacte amb l'atenció al client.
9. Especificacions
Technical specifications for the DS-KH6320-WTE1 Video Door Phone Monitor.
| Model | DS-KH6320-WTE1 |
| Mida de la pantalla | 7 polzades |
| Tipus de visualització | TFT Capacitive Touch Screen |
| Resolució | 1024 × 600 |
| Entrada d'àudio | Micròfon incorporat |
| Sortida d'àudio | Altaveu integrat |
| Interfície de xarxa | Ethernet (RJ45), Wi-Fi (if applicable) |
| Dimensions (L x A x A) | 7.87 x 0.59 x 5.51 polzades (200 x 15 x 140 mm aprox.) |
| Temperatura de funcionament | Consulteu l'etiqueta del producte |
| Font d'alimentació | Consulteu l'etiqueta del producte |
Nota: Les especificacions estan subjectes a canvis sense previ avís.
10. Garantia i Suport
This product comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package or contact your retailer for specific warranty terms and conditions.
For technical support, troubleshooting assistance, or service inquiries, please contact the retailer or the manufacturer's customer service department. Have your product model number (DS-KH6320-WTE1) and purchase information ready when contacting support.
Manufacturer: Auzlanhik





