TELE System TS9019HEVC

TELE System TS9019HEVC Satellite Decoder User Manual

Model: TS9019HEVC (58010100)

Introducció

Thank you for choosing the TELE System TS9019HEVC Satellite Decoder. This device is designed to provide stable and seamless reception of Tivùsat digital satellite channels, including over 70 free HD channels. This manual will guide you through the setup, operation, and maintenance of your new decoder to ensure an optimal viewexperiència.

Contingut del paquet

Si us plau, verifiqueu que tots els elements que s'enumeren a continuació estiguin inclosos al vostre paquet:

  • TELE System TS9019HEVC Satellite Decoder
  • Tivùsat HD Smartcard (Merlin)
  • Font d'alimentació externa
  • Control remot
  • 2x piles AAA
  • Cable HDMI
TELE System TS9019HEVC Satellite Decoder, Remote Control, and Tivùsat Smartcard

Image: The TELE System TS9019HEVC decoder, its remote control, and the included Tivùsat Smartcard.

Configuració

1. Connexió del descodificador

  1. Connexió de l'antena de satèl·lit: Connect your satellite dish cable to the "RF IN" port on the back of the decoder.
  2. Connexió HDMI: Connect one end of the supplied HDMI cable to the "HDMI" port on the decoder and the other end to an available HDMI input on your television.
  3. Connexió d'alimentació: Connect the external power supply to the "12V DC" port on the decoder, then plug the power adapter into a wall outlet.
  4. Optional AV Connection: If your TV does not have an HDMI input, you can use an AV cable (not included) to connect to the "AV" port.
Rear panel of TELE System TS9019HEVC decoder showing RF IN, HDMI, AV, SPDIF, and 12V DC ports

Image: Rear panel connections of the decoder, including RF IN, HDMI, AV, SPDIF, and 12V DC power input.

2. Inserting the Tivùsat Smartcard

The Tivùsat Smartcard is essential for accessing encrypted channels. Ensure it is inserted correctly:

  1. Locate the smartcard slot on the side of the decoder.
  2. Insert the Tivùsat Smartcard with the chip facing upwards and the arrow pointing into the slot. Push it gently until it clicks into place.
Hand inserting Tivùsat Smartcard into the side slot of the decoder with chip facing up

Image: Proper insertion of the Tivùsat Smartcard into the decoder's side slot.

3. Assistent de configuració inicial

After connecting all cables and inserting the smartcard, turn on your TV and select the correct HDMI input. Power on the decoder. The initial setup wizard will guide you through:

  • Selecció de la llengua
  • Satellite dish configuration
  • Automatic channel scan (EASY HD)

4. Activating the Tivùsat Smartcard

To access all Tivùsat channels, your smartcard must be activated. You can activate it easily on the official Tivùsat weblloc (www.tivusat.tv). Follow the instructions provided on the website for activation. Note that older Tivùsat Tiger smartcards may be obsolete and require replacement with a Merlin card.

Instruccions de funcionament

Funcions bàsiques

  • Encès/apagat: Utilitza el PODER button on the remote control or the front panel of the decoder.
  • Selecció de canals: Utilitza el P+ / P- botons per canviar de canal seqüencialment o introduir el número de canal directament amb el teclat numèric.
  • Control de volum: Utilitza el VOL + / VOL- botons per ajustar el volum.
  • Menú: Premeu el botó MENÚ botó per accedir al menú principal de configuració i funcions.
  • Botó D'acord: Confirms selections in menus or displays the channel list during live TV.
  • Sortida/Enrere: Torna a la pantalla anterior o surt del menú.
Close-up of the TELE System remote control showing various buttons for power, channel, volume, menu, and navigation

Image: The remote control for the TELE System TS9019HEVC decoder, highlighting key function buttons.

Funcions avançades

  • Guia electrònica de programes (EPG): Premeu el botó EPG button on the remote to view la programació de les properes emissions.
  • Llistes de preferits: Create and manage personalized lists of your preferred channels for quick access. Refer to the on-screen menu for instructions.
  • TV Pause (Timeshift): Connect a USB storage device (not included) to the USB port on the decoder. This feature allows you to pause live TV and resume viewmés tard.
  • Automatic Channel Update: The decoder automatically updates Tivùsat channels, ensuring you always have access to the latest channel lineup.
  • Funció de temporitzador: Set timers to automatically switch to a specific channel at a scheduled time.
Screenshot of a TV screen showing a list of Tivùsat channels available on the decoder

Imatge: Example of the channel list interface, displaying various Tivùsat channels.

Manteniment

Actualitzacions de programari

To ensure your decoder always has the latest features, improvements, and security updates, regularly check for software updates. Updates can be performed via:

  • Over-The-Air (OTA): The decoder may receive updates automatically via satellite. You will be prompted on-screen if an update is available.
  • USB: Download the latest firmware from the TELE System official website to a USB stick and follow the instructions provided with the firmware file for a manual update.

Always ensure the decoder remains powered on during a software update to prevent damage.

Atenció General

  • Keep the decoder in a well-ventilated area to prevent overheating.
  • Clean the exterior with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
  • Avoid exposing the decoder to direct sunlight, high temperatures, or humidity.

Resolució de problemes

ProblemaCausa possibleSolució
Sense senyal / Pantalla negraIncorrect HDMI input selected on TV; Satellite cable disconnected; Dish misalignment.
  • Ensure your TV is on the correct HDMI input.
  • Check that the satellite cable is securely connected to the "RF IN" port.
  • Verify your satellite dish alignment.
"Smartcard Error" MessageSmartcard incorrectly inserted; Smartcard not activated; Obsolete smartcard.
  • Re-insert the Tivùsat Smartcard, ensuring the chip faces upwards.
  • Verify that your smartcard has been activated on www.tivusat.tv.
  • Ensure you are using a Merlin Tivùsat Smartcard, as older Tiger cards may be obsolete.
Sense soTV or decoder volume muted; Incorrect audio settings.
  • Check the volume levels on both your TV and the decoder.
  • Ensure the decoder's audio output settings are configured correctly (e.g., Stereo).
El control remot no funcionaDead batteries; Obstruction between remote and decoder; Remote not paired (if applicable).
  • Substituïu les piles AAA del comandament a distància.
  • Ensure there are no obstructions blocking the remote's signal to the decoder.

Especificacions

CaracterísticaDetall
MarcaSistema TELE
Número de model58010100
ColorNegre
Tecnologia de connectivitatUSB
Mode de sortida d'àudioestèreo
Ports HDMI totals1
Dispositius compatiblesTelevisió
Formats d'àudio compatiblesDolby Digital, DTS, AAC, MP3, PCM
Satellite Service DescriptionTivùsat HD Classic and DAZN
Total Video Output Ports1
Resolució de sortida de vídeo1080p
Estàndards suportatsDVB-S, H.264, MP2, MP3, AAC, HD
Format de pantalla16:9
País d'origenXina

Informació de la garantia

The TELE System TS9019HEVC Satellite Decoder comes with a 2 anys de garantia del producte from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, please refer to the warranty card included in your package or visit the official TELE System weblloc.

Suport

For further assistance, technical support, or frequently asked questions, please visit:

Abans de contactar amb el servei d'assistència, assegureu-vos que teniu de nouviewed the troubleshooting section of this manual.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.