Introducció
Thank you for choosing the TELE System TS9019HEVC Satellite Decoder. This device is designed to provide stable and seamless reception of Tivùsat digital satellite channels, including over 70 free HD channels. This manual will guide you through the setup, operation, and maintenance of your new decoder to ensure an optimal viewexperiència.
Contingut del paquet
Si us plau, verifiqueu que tots els elements que s'enumeren a continuació estiguin inclosos al vostre paquet:
- TELE System TS9019HEVC Satellite Decoder
- Tivùsat HD Smartcard (Merlin)
- Font d'alimentació externa
- Control remot
- 2x piles AAA
- Cable HDMI

Image: The TELE System TS9019HEVC decoder, its remote control, and the included Tivùsat Smartcard.
Configuració
1. Connexió del descodificador
- Connexió de l'antena de satèl·lit: Connect your satellite dish cable to the "RF IN" port on the back of the decoder.
- Connexió HDMI: Connect one end of the supplied HDMI cable to the "HDMI" port on the decoder and the other end to an available HDMI input on your television.
- Connexió d'alimentació: Connect the external power supply to the "12V DC" port on the decoder, then plug the power adapter into a wall outlet.
- Optional AV Connection: If your TV does not have an HDMI input, you can use an AV cable (not included) to connect to the "AV" port.

Image: Rear panel connections of the decoder, including RF IN, HDMI, AV, SPDIF, and 12V DC power input.
2. Inserting the Tivùsat Smartcard
The Tivùsat Smartcard is essential for accessing encrypted channels. Ensure it is inserted correctly:
- Locate the smartcard slot on the side of the decoder.
- Insert the Tivùsat Smartcard with the chip facing upwards and the arrow pointing into the slot. Push it gently until it clicks into place.

Image: Proper insertion of the Tivùsat Smartcard into the decoder's side slot.
3. Assistent de configuració inicial
After connecting all cables and inserting the smartcard, turn on your TV and select the correct HDMI input. Power on the decoder. The initial setup wizard will guide you through:
- Selecció de la llengua
- Satellite dish configuration
- Automatic channel scan (EASY HD)
4. Activating the Tivùsat Smartcard
To access all Tivùsat channels, your smartcard must be activated. You can activate it easily on the official Tivùsat weblloc (www.tivusat.tv). Follow the instructions provided on the website for activation. Note that older Tivùsat Tiger smartcards may be obsolete and require replacement with a Merlin card.
Instruccions de funcionament
Funcions bàsiques
- Encès/apagat: Utilitza el PODER button on the remote control or the front panel of the decoder.
- Selecció de canals: Utilitza el P+ / P- botons per canviar de canal seqüencialment o introduir el número de canal directament amb el teclat numèric.
- Control de volum: Utilitza el VOL + / VOL- botons per ajustar el volum.
- Menú: Premeu el botó MENÚ botó per accedir al menú principal de configuració i funcions.
- Botó D'acord: Confirms selections in menus or displays the channel list during live TV.
- Sortida/Enrere: Torna a la pantalla anterior o surt del menú.

Image: The remote control for the TELE System TS9019HEVC decoder, highlighting key function buttons.
Funcions avançades
- Guia electrònica de programes (EPG): Premeu el botó EPG button on the remote to view la programació de les properes emissions.
- Llistes de preferits: Create and manage personalized lists of your preferred channels for quick access. Refer to the on-screen menu for instructions.
- TV Pause (Timeshift): Connect a USB storage device (not included) to the USB port on the decoder. This feature allows you to pause live TV and resume viewmés tard.
- Automatic Channel Update: The decoder automatically updates Tivùsat channels, ensuring you always have access to the latest channel lineup.
- Funció de temporitzador: Set timers to automatically switch to a specific channel at a scheduled time.

Imatge: Example of the channel list interface, displaying various Tivùsat channels.
Manteniment
Actualitzacions de programari
To ensure your decoder always has the latest features, improvements, and security updates, regularly check for software updates. Updates can be performed via:
- Over-The-Air (OTA): The decoder may receive updates automatically via satellite. You will be prompted on-screen if an update is available.
- USB: Download the latest firmware from the TELE System official website to a USB stick and follow the instructions provided with the firmware file for a manual update.
Always ensure the decoder remains powered on during a software update to prevent damage.
Atenció General
- Keep the decoder in a well-ventilated area to prevent overheating.
- Clean the exterior with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
- Avoid exposing the decoder to direct sunlight, high temperatures, or humidity.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| Sense senyal / Pantalla negra | Incorrect HDMI input selected on TV; Satellite cable disconnected; Dish misalignment. |
|
| "Smartcard Error" Message | Smartcard incorrectly inserted; Smartcard not activated; Obsolete smartcard. |
|
| Sense so | TV or decoder volume muted; Incorrect audio settings. |
|
| El control remot no funciona | Dead batteries; Obstruction between remote and decoder; Remote not paired (if applicable). |
|
Especificacions
| Característica | Detall |
|---|---|
| Marca | Sistema TELE |
| Número de model | 58010100 |
| Color | Negre |
| Tecnologia de connectivitat | USB |
| Mode de sortida d'àudio | estèreo |
| Ports HDMI totals | 1 |
| Dispositius compatibles | Televisió |
| Formats d'àudio compatibles | Dolby Digital, DTS, AAC, MP3, PCM |
| Satellite Service Description | Tivùsat HD Classic and DAZN |
| Total Video Output Ports | 1 |
| Resolució de sortida de vídeo | 1080p |
| Estàndards suportats | DVB-S, H.264, MP2, MP3, AAC, HD |
| Format de pantalla | 16:9 |
| País d'origen | Xina |
Informació de la garantia
The TELE System TS9019HEVC Satellite Decoder comes with a 2 anys de garantia del producte from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, please refer to the warranty card included in your package or visit the official TELE System weblloc.
Suport
For further assistance, technical support, or frequently asked questions, please visit:
- TELE System Official Weblloc: www.telesystem.it
- Tivùsat Support: For smartcard activation and Tivùsat specific inquiries, visit www.tivusat.tv
Abans de contactar amb el servei d'assistència, assegureu-vos que teniu de nouviewed the troubleshooting section of this manual.