1. Introducció
Thank you for choosing the POLONO D810 Portable Thermal Printer. This compact and efficient printer is designed for on-the-go printing, offering inkless thermal technology and versatile connectivity. Please read this manual carefully to ensure proper use and to maximize the lifespan of your device.

Image: The POLONO D810 printer, weighing 1.17 pounds and measuring 11.49"x2.08"x1.49", is shown on a wooden table next to a laptop, demonstrating its portability and compact design for easy transport.

Image: The POLONO D810 printer is shown printing on thermal paper outdoors, emphasizing its inkless thermal direct technology which prevents ink stains on hands.
2. Contingut del paquet
Si us plau, comproveu el contingut del paquet en desembalar-lo. Si falta algun article o hi ha algun malmès, poseu-vos en contacte amb el servei d'atenció al client.
- POLONO D810 Portable Thermal Printer
- Cable de càrrega USB-C
- Thermal Paper Roll (sample)
- Manual d'usuari
3. Producte acabatview
Familiarize yourself with the printer's components:
- Botó d'encesa: Encén/apaga la impressora.
- Llum indicador d'estat: Displays printer status (e.g., power on, charging, error).
- Paper Entry Slot: Where thermal paper is fed into the printer.
- Port USB-C: For charging and connecting to computers.
- Ranura de sortida de paper: Where printed documents emerge.
4. Configuració
4.1 Càrrega de la impressora
Before first use, fully charge the printer. Connect the USB-C cable to the printer's charging port and the other end to a USB power adapter (not included) or a computer's USB port.
- The status indicator light will show charging status.
- A full charge provides enough power to print approximately 200 sheets.

Imatge: Una imatge interna view of the POLONO D810 printer highlighting its 1500mAh large capacity battery, USB-C fast charge capability, and a printing speed of 20mm/s, capable of printing 200 sheets on a full charge.
4.2 Càrrega de paper
The D810 printer supports various thermal paper types, including US Letter (216x279mm), A4 (210x297mm), and thermal roll paper. Ensure you use only thermal paper.
- Obriu la coberta del paper.
- Insert the thermal paper into the paper entry slot, ensuring the printable side faces up.
- Adjust the paper guides to fit the paper width snugly.
- Close the paper cover. The printer will automatically feed a small amount of paper to align it.

Image: The POLONO D810 printer is shown with three types of thermal paper: US Letter (216x279mm), A4 size (210x297mm), and thermal roll paper (216/210mm wide), illustrating its compatibility with different paper formats. A warning indicates support only for thermal or tattoo transfer paper, specifically US Letter and A4 sizes.
4.3 Connexió a dispositius
The D810 offers Bluetooth connectivity for mobile devices and USB connectivity for computers.
4.3.1 Connexió de dispositius mòbils (Bluetooth)
- Download the "LABELNIZE" app from your device's app store (iOS/Android).
- Enceneu la impressora.
- Activa el Bluetooth al teu dispositiu mòbil.
- Open the LABELNIZE app and follow the in-app instructions to connect to the D810 printer.
4.3.2 Computer Connection (USB)
For computer printing, a driver installation is required. Bluetooth is not supported for computer connections.
- Connecteu la impressora a l'ordinador amb el cable USB-C proporcionat.
- Visit the official POLONO website to download the appropriate driver for your operating system (Windows/Mac).
- Instal·leu el controlador seguint les instruccions de la pantalla.
- Once installed, the printer will appear in your computer's printer list.

Image: The POLONO D810 printer is depicted with icons representing its universal compatibility: iOS and Android via the LABELNIZE app and Bluetooth, and Mac and Windows via USB-C connection. A note clarifies that computers require a USB cable and driver download for printing, as Bluetooth is not supported for computer connections.
5. Funcionament
5.1 Impressió bàsica
The POLONO D810 is a monochrome thermal printer, meaning it prints only in black and white.
- Assegureu-vos que la impressora estigui engegada i que hi hagi paper carregat.
- Connect your device (mobile via Bluetooth, computer via USB).
- Obriu el document o la imatge que voleu imprimir al dispositiu.
- Seleccioneu l'opció d'impressió des de l'aplicació.
- Choose the POLONO D810 from the list of available printers.
- Ajusteu la configuració d'impressió (per exemple, la mida del paper, l'orientació) segons calgui.
- Initiate printing.

Image: The POLONO D810 printer is shown actively printing an invoice, demonstrating its capability to produce black and white documents. The image highlights the paper entry point and the monochrome output.
5.2 Printing Applications
The D810 is suitable for various printing needs, whether at home, in the office, or on the go.

Image: A man is shown using the POLONO D810 printer with his laptop in what appears to be an airport lounge, illustrating its suitability for all-purpose printing and portability for travel.

Image: Two construction workers are reviewing blueprints printed by the POLONO D810 printer on a job site, demonstrating its utility for on-site document printing.
6. Manteniment
6.1 Neteja de la impressora
Regular cleaning helps maintain print quality and extends the printer's life.
- Turn off the printer and disconnect it from power.
- Utilitzeu un drap suau i sense pelusa dampened with a small amount of isopropyl alcohol to gently wipe the print head.
- Clean the paper path and rollers with a dry, soft cloth.
- Allow the printer to dry completely before use.
6.2 Emmagatzematge
When not in use, store the printer in a cool, dry place away from direct sunlight and extreme temperatures. Remove any paper from the printer if storing for an extended period.
7. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| La impressora no s'encén | Bateria baixa; el botó d'engegada no s'ha premut correctament | Charge the printer; Press and hold the power button for 3 seconds |
| Poca qualitat d'impressió | Dirty print head; Incorrect paper type; Low battery | Clean the print head; Ensure thermal paper is used; Charge the printer |
| Embús de paper | Càrrega incorrecta de paper; Paper danyat | Open cover, carefully remove jammed paper, reload correctly; Use undamaged paper |
| No es pot connectar mitjançant Bluetooth | Bluetooth off; Printer not in pairing mode; App issue | Ensure Bluetooth is on; Restart printer and app; Re-pair device |
| Computer not detecting printer | USB cable issue; Driver not installed/corrupt | Try a different USB cable/port; Reinstall printer driver from POLONO weblloc |
8. Especificacions
| Característica | Detall |
|---|---|
| Marca | POLONO |
| Nom del model | D810 |
| Tecnologia de connectivitat | Bluetooth, USB |
| Tecnologia d'impressió | Tèrmica |
| Característica especial | Portàtil |
| Sortida de la impressora | Monocrom |
| Velocitat màxima d'impressió (monocrom) | 4 pàgines per minut |
| Dimensions del producte (L x A x A) | Approx. 292 x 53 x 38 mm (11.49" x 2.08" x 1.49") |
| Mida màxima del suport | US Letter (216x279mm), A4 (210x297mm) |
| Color de tinta | Black (thermal) |
| Impressió dúplex | Simplex (single-sided) |
| Capacitat de la bateria | 1500 mAh |
| Velocitat d'impressió | 20 mm/s |
| Pes | Aprox. 1.17 lliures (0.53 kg) |
9. Informació de seguretat
- No exposeu la impressora a l'aigua ni a una humitat excessiva.
- Eviteu deixar caure la impressora ni sotmetre-la a impactes forts.
- Mantenir fora de l'abast dels nens.
- Use only the specified thermal paper.
- No intenteu desmuntar ni reparar la impressora vosaltres mateixos. Poseu-vos en contacte amb personal de servei qualificat.
- Assegureu-vos una ventilació adequada durant el funcionament i la càrrega.
10. Garantia i Suport
POLONO products come with a standard manufacturer's warranty. For detailed warranty terms and conditions, please refer to the warranty card included in your package or visit the official POLONO weblloc.
For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact POLONO customer service through their official weblloc web o la informació de contacte que es proporciona a la documentació del producte.
Official POLONO Weblloc: Visit POLONO Store