Introducció
The Candy ProWash 500 washing machine, with a 9 kg capacity, is designed for efficient and precise laundry care. It integrates advanced technology to ensure optimal cleaning performance and energy savings. This manual provides essential information for the safe and effective use of your appliance.
Les característiques clau inclouen:
- Alta eficiència energètica: 20% more efficient than standard Class A models, featuring an Inverter Speed Drive motor for consistent performance, quiet operation, and reduced energy consumption.
- ProActive Wash Technology: An exclusive water and detergent injection system ensures uniform cleaning across all fabric types. An intensive wash option handles stubborn stains effectively.
- Hygiene and Fabric Care: Clean Shield and Smart Spray systems keep the gasket and porthole clean from bacteria and residues. The Soft Drum with a cushioned surface minimizes friction and creasing, protecting delicate garments.
- Quiet Motor and Rapid Cycles: The AI Silent Motion motor reduces vibrations and noise to 72 dB for discreet washing. Choose from 8 rapid cycles, including a 14-minute program, for quick and effective cleaning.
- Smart Connectivity with hOn App: Manage your Candy washing machine remotely via smartphone. Access over 60 dedicated cycles, receive personalized advice, monitor wash status, and get maintenance tips and ideal detergent dosage suggestions.
1. Configuració i instal·lació
Before using your washing machine, ensure proper installation to guarantee optimal performance and safety.
1.1 Desembalatge
Carefully remove all packaging materials. Inspect the appliance for any damage during transit. Keep packaging materials out of reach of children.
1.2 Treure els cargols de transport
The washing machine is secured with transit bolts to prevent damage during transport. These must be removed before use. Refer to the diagram below for bolt locations.

Imatge: Lateral view of the washing machine. Transit bolts are usually located at the back.
- Locate the transit bolts on the rear of the machine.
- Amb una clau adequada, afluixeu i traieu tots els cargols.
- Introduïu els taps de plàstic proporcionats als forats.
- Store the transit bolts for future transport of the appliance.
1.3 Anivellació de l'aparell
Ensure the washing machine is perfectly level to prevent vibrations and excessive noise during operation.

Image: Washing machine in a room, demonstrating a level installation.
- Col·loqueu la màquina sobre un terra pla i estable.
- Adjust the adjustable feet at the bottom of the machine until it is level. Use a spirit level to verify.
- Tighten the lock nuts on the feet to secure them in position.
1.4 Connexió d'aigua
Connecteu la mànega d'entrada d'aigua a una aixeta d'aigua freda amb una rosca de 3/4". Assegureu-vos que totes les connexions estiguin ben ajustades per evitar fuites.
- Use the new hoses supplied with the appliance; do not reuse old hoses.
- Connect the curved end of the drain hose to a standpipe or secure it over a sink, ensuring it is not kinked.
1.5 Connexió elèctrica
Connecteu el cable d'alimentació a una presa de corrent amb connexió a terra. Assegureu-vos que el volumtage i la freqüència coincideixen amb les especificacions de la placa de dades de l'aparell.
- No utilitzeu cables d'extensió ni adaptadors múltiples.
- The appliance must be easily accessible after installation for disconnection.
Components inclosos:
- Cable d'alimentació
- Mànega d'ompliment
- Escorreu la mànega
2. Instruccions de funcionament
This section guides you through the daily operation of your Candy ProWash 500 washing machine.
2.1 Càrrega de la roba
Open the porthole and load your laundry into the drum. Do not overload the machine. Close the porthole firmly.

Image: The washing machine door is open, revealing the stainless steel drum.
2.2 Afegir detergent i additius
Pull out the detergent drawer and add the appropriate amount of detergent and any fabric softeners or additives to the designated compartments.

Image: The detergent dispenser drawer is open, showing the compartments for detergent and other washing agents.
2.3 Selecció d'un programa de rentat
Turn the program selector knob or use the touch controls to choose the desired wash program. The display will show the program duration and other settings.

Imatge: Detallada view of the control panel with the program selector and digital display showing "COTTON 02:08".
Available cycle options include: Cotton, Delicates, Eco, Wool, Rapid Wash, and more. The machine offers 16 standard cycles.
2.4 Inici del cicle de rentat
Press the Start/Pause button to begin the selected wash cycle. You can also use the delayed start function if needed.
2.5 Smart Connectivity with hOn App
Your Candy ProWash 500 can be controlled remotely via the hOn app. Download the app on your smartphone and follow the in-app instructions for pairing.

Image: Users interacting with the hOn app on a smartphone, with the washing machine in the background.
- Access over 60 additional wash cycles.
- Receive personalized washing tips and maintenance alerts.
- Monitor the wash cycle status from anywhere.
3. Manteniment i cura
Un manteniment regular garanteix la longevitat i el rendiment òptim de la teva rentadora.
3.1 Neteja del calaix de detergent
Periodically remove and clean the detergent drawer to prevent residue buildup. Rinse it under running water and ensure all compartments are clear.
3.2 Cleaning the Porthole and Gasket
The Smart Spray technology helps clean the porthole glass after each wash. Additionally, the Clean Shield system protects sensitive areas from mold and bacteria. Wipe the porthole glass and rubber gasket with a damp cloth after each wash to remove any remaining lint or residue.
3.3 Neteja del filtre
The pump filter should be cleaned regularly to prevent blockages. Refer to the full instruction manual for detailed steps on accessing and cleaning the filter.
3.4 Descalcificació
Depending on water hardness in your area, periodic descaling may be necessary. Use a suitable descaling product designed for washing machines and follow the manufacturer's instructions.
4. Solució De Problemes
This section addresses common issues you might encounter with your washing machine. For more complex problems, contact customer support.
| Problema | Causa possible | Solució |
|---|---|---|
| La màquina no arrenca |
|
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| Vibració / soroll excessius |
|
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| Fuga d'aigua |
|
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| Pobres resultats de rentat |
|
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5. Especificacions tècniques
| Característica | Especificació |
|---|---|
| Marca | CARAMELOS |
| Nom del model | Candy ProWash 500 Washing Machine 9 kg |
| Número de model | BR 49B8-S |
| Dimensions del producte (PxWxH) | 60P x 59l x 85H cm (Depth x Width x Height) |
| Pes de l'article | 65 quilos |
| Color | Blanc |
| Material | Metal (Stainless Steel drum) |
| Localització d'accés | Càrrega frontal |
| Tipus de control | Touch, Buttons, Touchscreen |
| Velocitat màxima de gir | 1400 revolucions per minut |
| Voltage | 230 Volts |
| Nombre de cicles estàndard | 16 |
| Nivell de soroll | 74 Decibels (up to 72 dB with AI Silent Motion) |
| Tipus d'instal·lació | Autònom |
| Característiques especials | High efficiency, Delayed start, Smart connectivity, Inverter motor, Hygienic steam |
| Classe d'eficiència energètica | A-20% (20% more efficient than standard Class A) |
6. Informació de la garantia
This Candy ProWash 500 washing machine comes with a 2 anys de garantia del producte from the date of purchase. This warranty covers manufacturing defects and material faults under normal domestic use.
Please retain your proof of purchase for any warranty claims. The warranty does not cover damage caused by improper installation, misuse, neglect, unauthorized repairs, or normal wear and tear.
For full terms and conditions, please refer to the warranty card included with your appliance or visit the official Candy weblloc.
7. Atenció al client
Should you require assistance, have questions, or need to report a fault, please contact Candy customer support.
- Assistència en línia: Visit the official Candy website for FAQs, troubleshooting guides, and to register your product. www.candy-home.com
- hOn App: The hOn app provides personalized support, maintenance tips, and direct access to service requests.
- Suport telefònic: Refer to the contact information provided in your local documentation or on the Candy website for regional service numbers.
- Service Requests: For technical assistance or repairs under warranty, please contact authorized Candy service centers.