HomiQ HQ-W1.US

HomiQ 3MP 2K Window Camera User Manual

Model: HQ-W1.US

Introducció

Thank you for choosing the HomiQ 3MP 2K Window Camera. This manual provides essential information for setting up, operating, and maintaining your camera to ensure optimal performance and security. Please read these instructions carefully before use and retain them for future reference.

Informació de seguretat

  • Ensure the camera is installed securely to prevent accidental falls.
  • Use only the provided power adapter and charging cable to avoid damage or fire hazards.
  • Keep the camera away from water, moisture, and extreme temperatures.
  • No intenteu desmuntar ni reparar la càmera vosaltres mateixos. Poseu-vos en contacte amb el servei d'atenció al client per obtenir ajuda.
  • Mantenir fora de l'abast dels nens i mascotes.

Contingut del paquet

Verifiqueu que tots els elements siguin presents al vostre paquet:

  • 1x HomiQ 3MP 2K Window Camera
  • 1x 10ft Charging Cable
  • 1x adaptador de corrent
  • 2x Magnetic Tapes
  • 3x clips de cable
  • 1 x manual d'usuari
Image showing the HomiQ 3MP 2K Window Camera and its accessories, including the camera unit, USB cable, power adapter, magnetic tapes, and cable clips.
The image displays the HomiQ 3MP 2K Window Camera along with its complete set of accessories, including the charging cable, power adapter, magnetic tapes, and cable clips, all neatly arranged.

Producte acabatview

The HomiQ 3MP 2K Window Camera is designed for home security with advanced features. Familiarize yourself with its components:

  • 3MP HD Lens: Captures clear 2K resolution video.
  • Ranura per a targeta SD: Supports up to 256GB microSD card for local storage.
  • Botó de restabliment: Used for resetting the device to factory settings.
  • Louder Speaker: Permet la comunicació d'àudio bidireccional.
  • Port de càrrega tipus C: Per a la connexió d'alimentació.
Davant view of the HomiQ 3MP 2K Window Camera, showing the lens and compact design.
Davant view of the HomiQ 3MP 2K Window Camera, highlighting its compact and discreet design.
lateral view of the HomiQ 3MP 2K Window Camera, showing the SD card slot and charging port.
lateral view of the camera, illustrating the SD card slot and the Type-C charging port for power connection.

Configuració

1. Download the HomiQ App

Download the official HomiQ app from your device's app store. The app is available for both iOS and Android devices.

2. Connect Smart Camera to HomiQ App

Follow these steps to connect your camera to the HomiQ app:

  1. Activa Bluetooth i Wi-Fi al teu telèfon intel·ligent.
  2. Connect the camera to power using the provided charging cable and adapter. Wait for it to enter pairing mode (indicated by a specific light pattern or sound).
  3. Open the HomiQ app and log in or create an account.
  4. Tap the "+" icon to add a new camera.
  5. Select your camera from the list of detected devices.
  6. Choose your 2.4GHz or 5GHz Wi-Fi network and enter the password.
  7. Espereu que la càmera es connecti correctament.
  8. Anomena la teva càmera per identificar-la fàcilment.
This video demonstrates the step-by-step process of setting up the HomiQ Window Camera and connecting it to the HomiQ mobile application, including enabling Bluetooth and Wi-Fi, powering on the camera, and pairing it with your smartphone.

3. Physical Installation with Magnetic Mount

The HomiQ Window Camera features an effortless magnetic mount for quick installation without drilling.

  1. Clean both sides of the window surface where you intend to mount the camera.
  2. Peel off the backing from the magnetic mounting sticker.
  3. Stick the mounting sticker firmly onto the interior window surface.
  4. Attach the camera to the magnetic sticker. The camera will securely snap into place.
  5. Connect the USB cable to the camera and power adapter.
Diagram showing the easy magnetic installation steps for the HomiQ Window Camera on a window.
A visual guide illustrating the simple magnetic installation process for the HomiQ Window Camera, from cleaning the window to attaching the camera.

Use the included cable clips to manage the charging cable for a tidy setup.

Image showing cable clips used to organize the camera's power cable along a window frame.
This image demonstrates how to use the provided cable clips to neatly secure the camera's power cable, ensuring a clean and organized installation.

Instruccions de funcionament

Viu Viewing

Once connected, open the HomiQ app to access the live feed from your camera. You can view your property in real-time, day or night, with crystal-clear 2K resolution.

AI Motion Detection and Alerts

The camera features intelligent AI detection to distinguish human motion from other movements, reducing false alarms. When a person is detected, you will receive instant alerts on your smartphone. Advanced AI functions may require a subscription.

Image showing the HomiQ app interface with AI motion detection alerts for a person and vehicle.
The HomiQ app interface displaying real-time AI motion detection, identifying both a person and a vehicle, with instant notification capabilities.

Àudio bidireccional

Utilize the built-in two-way audio feature via the mobile app to communicate with visitors or deter intruders.

AI Full Color Night Vision

The ColorVue™ AI technology and specialized anti-reflection lens provide vibrant, full-color footage even in low light, directly through your glass window. This ensures clear monitoring 24/7 without the typical black-and-white infrared images.

Comparison image showing HomiQ ColorVue AI night vision providing full-color view versus traditional low-light and black-and-white night vision.
A comparison demonstrating the superior full-color night vision provided by HomiQ's ColorVue AI technology, contrasting it with standard low-light and monochrome night vision.

Recording and Storage Options

La càmera ofereix solucions d'emmagatzematge flexibles:

  • Emmagatzematge local: Record continuously to a local microSD card (up to 256GB, sold separately) for a private storage solution.
  • Emmagatzematge al núvol: An optional subscription for secure A.W.S. US Cloud storage is available for added backup and remote accessibility.
Image illustrating flexible storage options: local microSD card up to 256GB and cloud service via AWS.
This graphic highlights the camera's flexible storage options, including support for up to 256GB microSD cards for local recording and an optional cloud service powered by AWS.

Dual-Band Wi-Fi Connectivity

The camera supports both 2.4GHz and 5GHz Wi-Fi bands, ensuring a stable and reliable video feed with minimal interference and smooth live streaming.

Image depicting dual-band Wi-Fi connectivity (2.4GHz and 5GHz) for the HomiQ camera.
A visual representation of the camera's dual-band Wi-Fi capabilities, supporting both 2.4GHz for wider coverage and 5GHz for faster, smoother connections.

Accés multiusuari

Share access to your camera with family members across multiple smartphones and tablets, allowing up to 4 devices to view simultàniament.

Image showing multiple users accessing the HomiQ camera feed on different devices like smartphones and tablets.
This image illustrates the multi-user access feature, where several individuals can simultaneously monitor the camera feed from their respective smartphones and tablets.

Manteniment

  • Netegeu regularment la lent de la càmera amb un drap suau i sec per garantir una qualitat d'imatge nítida.
  • Check the magnetic mount periodically to ensure it remains securely attached to the window.
  • Keep the camera's firmware updated through the HomiQ app for the latest features and security enhancements.
  • Ensure the charging cable is free from damage and properly connected.

Resolució de problemes

If you encounter issues with your HomiQ Window Camera, try the following common troubleshooting steps:

  • Sense energia: Ensure the power adapter is securely plugged into a working outlet and the Type-C cable is firmly connected to the camera.
  • No es pot connectar a Wi-Fi: Verify your Wi-Fi password is correct. Ensure the camera is within range of your router and try restarting both the camera and your router. Confirm you are connecting to a 2.4GHz or 5GHz network as supported.
  • Mala qualitat d'imatge: Clean the camera lens. Check your internet connection speed. Ensure the camera is properly positioned and the window is clean.
  • Problemes amb l'aplicació: Ensure your HomiQ app is updated to the latest version. Try restarting the app or your smartphone.
  • Alertes de moviment falses: Adjust the AI detection sensitivity settings within the HomiQ app. Consider the placement to minimize detection of non-human movements.
  • Càmera fora de línia: Check your Wi-Fi connection. If the issue persists, try resetting the camera using the reset button and re-pairing it with the app.

Per obtenir més ajuda, consulteu la secció Garantia i assistència.

Especificacions

CaracterísticaDetall
Nom del modelHQ-W1.US
Resolució de vídeo3MP (2K)
Connectivitat2.4Ghz & 5Ghz Wi-Fi, Bluetooth
Visió nocturnaAI Full Color
Opcions d'emmagatzematgeMicro SD (up to 256GB), Cloud Storage (subscription)
Tipus de muntatgeWindow Mount, Magnetic Mount
ÀudioÀudio de 2 vies
Font d'alimentacióElèctric amb cable (5 V, 5 W)
Dimensions2.4 x 2.4 x 1.2 polzades
Pes0.22 lliures
Viewangle ing105 graus
Resistència a l'aiguaResistent a l'aigua (IP67)

Garantia i Suport

HomiQ provides a manufacturer warranty for this product. If you encounter any questions or require support, please reach out to our customer service team.

Correu electrònic: support@homiqlife.com

Please include your model number (HQ-W1.US) and a detailed description of your issue when contacting support for faster service.

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