ASHATA ASHATA Business IP Phone

ASHATA Business IP Phone User Manual

Model: ASHATA Business IP Phone

1. Introducció

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your ASHATA Business IP Phone. Designed for small to medium-sized businesses, this 2-line VoIP phone offers advanced features such as a 2.4-inch color display, dual 1000M Ethernet ports, Bluetooth 5.0 connectivity, noise cancellation, and integrated Power over Ethernet (PoE) for a streamlined communication experience.

2. Producte acabatview

2.1 Característiques clau

  • Dual Service Lines: Supports two service lines, ideal for managing multiple calls efficiently.
  • Pantalla a color de 2.4 polzades: A clear, backlit graphical LCD for easy call management and information display.
  • Integrated PoE: Power over Ethernet support simplifies installation by delivering power and data through a single cable.
  • Bluetooth 5.0: Enables wireless connectivity for compatible headsets, offering greater mobility.
  • Cancel·lació de soroll: Minimizes background noise to ensure clear and uninterrupted conversations.
  • Connectivitat versàtil: Includes USB A, RJ9, and EHS ports for various headset options.
  • Disseny ergonòmic: Features an adjustable stand for optimal viewing angles and user comfort.

2.2 Contingut del paquet

Verifiqueu que tots els elements siguin presents al vostre paquet:

  • ASHATA Business IP Phone Unit
  • Telèfon
  • Cable de l'auricular
  • Cable Ethernet
  • Suport d'escriptori
  • Guia d'inici ràpid (si escau)
ASHATA Business IP Phone with handset, stand, and Ethernet cable

Image: The ASHATA Business IP Phone, showing the main unit, handset, coiled cord, desk stand, and an Ethernet cable, indicating the complete package contents.

3. Configuració

3.1 Connexions físiques

  1. Connecteu el telèfon: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone unit.
  2. Connexió a la xarxa (PoE): If using Power over Ethernet, connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
  3. Connect to Network (Non-PoE): If PoE is not available, connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network. Then, connect a compatible 5V DC power adapter (not included) to the DC 5V power port on the phone.
  4. Connect PC (Optional): If you wish to connect a computer through the phone, use another Ethernet cable to connect the PC port on the phone to your computer's Ethernet port.
  5. Attach Desk Stand: Securely attach the included desk stand to the bottom of the phone unit. The stand allows for adjustable viewangles d'ajust.
Back of ASHATA Business IP Phone showing LAN, PC, Headset, and Power ports

Imatge: Part posterior view of the ASHATA Business IP Phone, highlighting the LAN, PC, headset, and DC 5V power input ports for various connections.

lateral view of ASHATA Business IP Phone with adjustable stand set at an angle

Imatge: Lateral view of the ASHATA Business IP Phone, demonstrating the adjustable desk stand that allows for different viewangles d'ajust.

3.2 Configuració inicial

Upon first power-up, the phone will initiate its boot sequence. The 2.4-inch color display will show the boot progress. Once fully booted, the phone will attempt to obtain network settings via DHCP. If your network requires static IP configuration or specific VoIP server settings, these can be configured via the phone's menu system or a web interface (refer to your network administrator for details).

4. Instruccions de funcionament

4.1 Fer i rebre trucades

  • Per fer una trucada: Pick up the handset or press the Speaker button. Dial the desired number using the keypad. Press the 'Send' or 'Dial' button (if available) or wait for the call to connect automatically.
  • Per rebre una trucada: When the phone rings, pick up the handset or press the Speaker button. The display will show caller ID information if available.
  • Ús de la pantalla: The 2.4-inch color display provides information such as caller ID, call duration, and menu options. Use the navigation buttons (up, down, left, right, OK) to navigate through menus.
  • Transferència de correu de veu: During an active call, you can transfer the call to voicemail by following the on-screen prompts or using a dedicated 'Voicemail' or 'Transfer' button, then selecting the voicemail option.

Connectivitat Bluetooth 4.2 5.0

The ASHATA Business IP Phone supports Bluetooth 5.0 for connecting wireless headsets.

  1. Activa el Bluetooth: Navigate to the phone's menu, find the Bluetooth settings, and enable it.
  2. Parella auriculars: Put your Bluetooth headset into pairing mode. On the phone, select 'Scan for Devices' and choose your headset from the list. Follow any on-screen prompts to complete pairing.
  3. Use Headset: Once paired, you can typically answer/end calls using the headset's controls or by selecting the headset option on the phone.

4.3 Headset Compatibility

In addition to Bluetooth, the phone supports wired headsets via USB A, RJ9, and EHS ports. Connect your compatible headset to the appropriate port for hands-free communication.

4.4 Cancel·lació de soroll

The integrated noise cancellation technology actively reduces background noise during calls, ensuring that your voice is transmitted clearly and that you can hear the other party without distraction. This feature is always active to provide optimal audio quality.

De dalt a baix view of ASHATA Business IP Phone keypad and display

Imatge: De dalt a baix view of the ASHATA Business IP Phone, showing the 2.4-inch color display, numerical keypad, and various function buttons for call management.

5. Manteniment

5.1 Neteja

  • Use a soft, dry, lint-free cloth to clean the phone's surface and display.
  • Per a marques difícils, lleugerament dampal drap amb aigua o un netejador suau i no abrasiu.
  • Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays directly on the phone.
  • Ensure the phone is powered off and unplugged before cleaning.

5.2 Atenció general

  • Mantingueu el telèfon allunyat de la llum solar directa, de fonts de calor i de la humitat excessiva.
  • Eviteu deixar caure el telèfon o sotmetre'l a impactes forts.
  • No intenteu desmuntar el telèfon; això anul·larà la garantia.

6. Solució De Problemes

If you encounter issues with your ASHATA Business IP Phone, refer to the following common problems and solutions:

ProblemaCausa possibleSolució
Sense to de marcatgeNetwork cable loose or disconnected; Phone not powered; VoIP registration failed.Check Ethernet cable connection. Ensure power adapter (if not PoE) is connected. Verify network connectivity and VoIP account registration status on the display.
No puc fer/rebre trucadesVoIP account not registered; Incorrect network settings; Firewall blocking VoIP traffic.Check VoIP account status on the display. Verify network settings (IP address, gateway, DNS). Consult your network administrator regarding firewall settings.
Poor audio quality (echo, static)Network congestion; Faulty handset/headset; Environmental noise.Check network bandwidth. Try a different handset or headset. Ensure noise cancellation is active (it is by default).
Bluetooth headset not connectingHeadset not in pairing mode; Bluetooth disabled on phone; Interference.Ensure headset is in pairing mode. Verify Bluetooth is enabled on the phone. Move closer to the phone and away from other wireless devices.

7. Especificacions

CaracterísticaDetall
MarcaASHATA
ModelTelèfon IP empresarial
ColorNegre
Tipus de telèfonCordat
Mostra2.4-inch Color Graphical LCD (Backlit)
VoIP Lines2 Service Lines
Ports EthernetDual 1000M (Gigabit) Ethernet Ports (LAN, PC)
PoderPower over Ethernet (PoE) or DC 5V Power Adapter (not included)
BluetoothBluetooth 5.0
Ports d'auricularsUSB A, RJ9, EHS
Cancel·lació de sorollIntegrat
Funció de conferènciaBàsica
Identificador de trucadaNo (as per specifications, though display shows it if provided by service)
Multiple Simultaneous CallsMulti-line operation
País d'origenXina
ASINB0FX1R3R15

8. Garantia i Suport

For warranty information and technical support, please refer to the documentation provided with your purchase or contact your vendor. Keep your purchase receipt as proof of purchase for any warranty claims.

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