1. Introducció
This manual provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your Hapali Electric Scooter A11. Please read this manual thoroughly before your first ride to ensure optimal performance and safety. Keep this manual for future reference.
2. Informació de seguretat
Operating an electric scooter carries inherent risks. Adhere to all local laws and regulations regarding electric scooter usage. Always wear a helmet and appropriate safety gear. Regularly inspect your scooter for any damage or loose parts before each use.
- Always wear a certified helmet and protective gear (knee pads, elbow pads).
- Familiaritzeu-vos amb les lleis i regulacions de trànsit locals.
- Perform a pre-ride check: ensure brakes are functional, tires are in good condition, and all fasteners are secure.
- Do not ride in heavy rain, on icy surfaces, or through deep puddles.
- Mantingueu una velocitat i una distància de seguretat amb altres vehicles i vianants.
- Eviteu conduir sota els efectes de l'alcohol o les drogues.
- The maximum weight limit for this scooter is 220 pounds.
3. Contingut del paquet
Verifiqueu que hi hagi tots els elements en desembalar-los:
- Hapali Electric Scooter A11
- Carregador
- Tools (Hex wrench for assembly)
- Manual d'usuari
4. Producte acabatview
The Hapali A11 Electric Scooter features a robust design with key components for performance and safety.

Image: Hapali Electric Scooter A11, shown both unfolded and folded for transport.

Image: Diagram highlighting key features: front suspension, 550W motor, 19 MPH max speed, 36V/10.5AH smart battery, 23 max miles range, 8.5 inch smooth ride tires, and ambient side lights.
Components clau:
- Handlebar with Integrated Display: Mostra la velocitat, el nivell de bateria i el mode de conducció.
- Far: Front-mounted for visibility.
- Palanques de fre: Controls the dual braking system (electronic + drum).
- Acceleració: Accelera el patinet.
- Mecanisme de plegat: Permet un emmagatzematge i transport compactes.
- Suspensió davantera: Absorbeix els impactes per a una conducció més suau.
- 8.5-inch Honeycomb Tires: Airless design for puncture resistance and shock absorption.
- Coberta: Non-slip surface for rider stability.
- Side Lights & Rear Light: Enhance 360° visibility.
- Suport de peu: Per a un aparcament còmode.
5. Configuració
5.1 Unboxing i muntatge
- Traieu amb cura el patinet i tots els accessoris de l'embalatge.
- Desplegueu el patinet alliberant-loasing the folding latch. Ensure it locks securely into place.
- Attach the handlebar to the stem using the provided screws and hex wrench. Ensure all screws are tightened firmly.
5.2 Càrrega inicial
Abans del primer ús, carregueu completament la bateria del patinet.
- Localitza el port de càrrega, normalment al lateral de la plataforma.
- Connecta el carregador al patinet i després a una presa de corrent.
- The charging indicator on the charger will change (e.g., red to green) when fully charged.
- El temps de càrrega és d'aproximadament 4 hores.
6. Instruccions de funcionament
6.1 Encès/Apagat
Video: This video demonstrates the features and operation of the Hapali A11 Electric Scooter, including assembly, controls, and lighting.
- Per encendre: Press and hold the power button on the display for a few seconds. The display will illuminate.
- Per apagar: Premeu i manteniu premut el botó d'engegada de nou fins que la pantalla s'apagui.
6.2 Headlight and Side Lights
- To Turn On/Off Lights: With the scooter powered on, press the power button once. The front headlight, rear light, and side lights will activate. Press again to turn them off.

Image: Hapali A11 Electric Scooter with its bright front headlight and glowing side lights activated, enhancing visibility in low-light conditions.

Image: Diagram illustrating the 360-degree light system of the scooter, including front, side, and rear lights for full visibility.
6.3 Modes de conducció
The scooter offers multiple speed modes for different riding conditions:
- Per canviar de mode: With the scooter powered on, double-press the power button to cycle through the modes. The display will indicate the current mode (e.g., ECO, D, S).
- Mode Eco: Approximately 6 MPH, extended range (up to 23 miles).
- Mode normal: Approximately 13 MPH, balanced performance (up to 18 miles).
- Mode esportiu: Approximately 19 MPH, maximum speed and power (up to 14 miles).

Image: A rider on the Hapali A11 Electric Scooter, with an overlay showing the scooter's dimensions and a chart detailing range for Eco, Normal, and Sports modes.

Image: Image showing two people riding electric scooters in a city, with a graphic illustrating the 3-speed smart control modes (Eco, Drive, Sports) and their corresponding ranges.
6.4 Gestió d'aplicacions
The Hapali A11 can be connected to a smartphone app for enhanced control and monitoring.
- Característiques: Adjust speed modes, activate cruise control, control lights, and track ride statistics in real-time.
- Connexió: Enable Bluetooth on your smartphone and follow the app's instructions to pair with your scooter.

Image: Smartphone screen displaying the scooter's app interface with options for Bluetooth connection, firmware update, riding status, and 'Find My' feature, overlaid on a map.
6.5 Sistema de frenada
The scooter is equipped with a dual braking system (electronic + drum brake) for reliable stopping power.
- Apply both brake levers simultaneously for effective and controlled stopping.
- Practiqueu frenar en una zona segura i oberta abans de circular pel trànsit.

Image: Close-up image of the scooter's rear wheel, highlighting the 8.5-inch tires and drum brakes, with text describing them as 'Pothole & Rain Warrior' and 'All-Weather Stopping'.
6.6 Plegament i transport
The scooter's folding design allows for easy storage and portability.
- To fold, locate and release the folding mechanism latch on the stem. Carefully fold the stem down until it clicks into place.
- To unfold, reverse the process, ensuring the latch is fully engaged before riding.
- Weighing 27 lbs, it is suitable for urban commutes and multi-modal travel.
7. Manteniment
7.1 Neteja general
- Netegeu el patinet amb anunciamp cloth after each use. Avoid using high-pressure water jets.
- Do not use abrasive cleaners or solvents that could damage the finish.
7.2 Cura dels pneumàtics
The 8.5-inch honeycomb tires are airless and designed to be puncture-resistant, minimizing maintenance.
- Regularly inspect tires for wear, cuts, or embedded debris.
- While water-resistant, avoid prolonged exposure to moisture.
7.3 Cura de la bateria

Image: Illustration of the scooter's deck with the internal 36V/10.5AH lithium battery cells highlighted, emphasizing its 23-mile range.
- Carregueu la bateria completament abans de períodes llargs d'emmagatzematge.
- Store the scooter in a cool, dry place.
- Eviteu esgotar completament la bateria, ja que això pot reduir-ne la vida útil.
7.4 Front Suspension

Image: Close-up of the scooter's front wheel and suspension system, showing the springs and fork designed for comfort on rough terrain.

Image: Diagram illustrating the front suspension system absorbing impacts from potholes and bumps, ensuring a smooth ride.
The front suspension system is designed to minimize vibrations and provide a comfortable ride. No specific user maintenance is required for the suspension, but ensure it remains free of debris.
8. Solució De Problemes
- El patinet no s'encén: Assegureu-vos que la bateria estigui carregada. Comproveu totes les connexions.
- Reduced range or speed: Battery may not be fully charged, or riding conditions (hills, heavy load, cold weather) may affect performance.
- Brakes squeak: This can occur with mechanical brakes. Regular cleaning of the brake pads and disc may help. If persistent, professional adjustment may be needed.
- Handlebar twists: Ensure the compression fitting and all screws securing the handlebar are tightened.
- Problemes de connectivitat de l'aplicació: Ensure Bluetooth is enabled on your device and the scooter is powered on. Try restarting both the app and the scooter.
Per a problemes que no es cobreixin aquí, poseu-vos en contacte amb l'atenció al client.
9. Especificacions
| Característica | Especificació |
|---|---|
| Marca | Hapali |
| Nom del model | A11 |
| Potència del motor | 550W |
| Velocitat màxima | 19 MPH |
| Interval de distància màxim | 23 milles |
| Bateria | 36 V/10.5 Ah de liti |
| Temps de càrrega | 4 hores |
| Mida del pneumàtic | 8.5 polzades |
| Tipus de pneumàtic | Honeycomb (Airless) |
| Tipus de suspensió | Suspensió davantera |
| Estil de fre | Dual (Electronic + Drum) |
| Límit de pes | 220 lliures |
| Pes de l'article | 27 lliures |
| Dimensions del producte (LxWxH) | 41" x 5.7" x 40" |
| Característiques especials | Digital Display, Foldable, Lights (Front, Rear, Side), Lightweight, Non-Slip Deck, App Control |
| Material | Alumini |
10. Informació de la garantia
The Hapali Electric Scooter A11 comes with a limited warranty covering manufacturing defects:
- 12 mesos: Frame, motor, controller, steering, display, brakes, folding system, fork, and governing system.
- 6 mesos: Battery, charger, brake lever, and gears.
- 1-3 Months (model-dependent): Lights, bell, fender, kickstand, pads, covers, etc.
Exclusions: Hex wrench, pipes, inner tube unlisted parts are excluded. Damage resulting from misuse (e.g., punctures, crashes, water exposure) is not covered under warranty.
11. Suport
For further assistance, technical support, or warranty claims, please contact Hapali customer service through the retailer where the product was purchased or visit the official Hapali weblloc per obtenir informació de contacte.