DIGIQUEST AX3 Tivùsat Universal 4K Combo Decoder User Manual

1. Introducció

The DIGIQUEST AX3 Tivùsat Universal 4K Combo Decoder is a versatile device designed to provide access to digital terrestrial (DVB-T2 HEVC Main 10), satellite (DVB-S2), and Tivùsat channels, combined with smart functions powered by Android TV. This manual provides essential information for setting up, operating, and maintaining your decoder.

Les característiques clau inclouen:

• Sintonitzador triple: Integrates DVB-T2 HEVC Main 10 (10 bit), DVB-S2, and Tivùsat capabilities.
• Android TV: Transforms any TV into a smart TV with access to the Google Play Store for apps and streaming services.
• Control de veu: Utilize Google Assistant for intuitive control of channels, apps, and functions.
• 4K Ultra HD: Delivers crisp and detailed images for compatible content.
• Google Cast: Easily cast photos, videos, and music from compatible mobile devices to your TV.

Note: Recording functionality is not available on this model. Netflix is also not available.

2. Contingut del paquet

Please verify that all items are present in the box:

• DIGIQUEST AX3 Tivùsat Universal 4K Combo Decoder
• Control remot
• Tivùsat Smartcard
• Adaptador d'alimentació
• Cable HDMI
• Manual d'usuari (aquest document)

3. Producte acabatview

3.1 Tauler frontal

The front panel features the power button, channel navigation buttons (P+, P-), and a digital display indicating channel number or time.

3.2 Connexions del panell posterior

The rear panel provides essential connectivity options:

• SAT IN (13/18V === 400mA MAX): For connecting your satellite dish.
• SAT OUT: For looping through the satellite signal to another device.
• RF IN: For connecting your terrestrial antenna.
• DE: Analog audio/video output.
• HDMI: High-Definition Multimedia Interface for connecting to your TV.
• LAN: Port Ethernet per a connexió a Internet per cable.
• USB 2.0 (5V === 0.5A): Per connectar dispositius USB.
• USB 3.0 (5V === 0.9A): For connecting USB devices, offering faster data transfer.
• DC IN (12V === 1.5A): Entrada de potència.
• ON/OFF: Interruptor d'alimentació principal.

3.3 taulers laterals

One side panel features the Ranura per a targetes intel·ligents. Insert your Tivùsat Smartcard with the chip facing downwards as indicated.

The other side panel includes a Ranura per a targeta TF per a emmagatzematge addicional.

3.4 Control remot

The included remote control allows full operation of the decoder, including channel selection, volume control, menu navigation, and access to smart features. It also supports voice control via Google Assistant.

4. Configuració

4.1 Connecting the Decoder

1. Connect Antenna/Dish:
   • For terrestrial channels, connect your DVB-T2 antenna to the RF IN port.
   • For satellite channels, connect your satellite dish to the SEGUIT A port.
2. Connectar-se al televisor: Use the provided HDMI cable to connect the HDMI port del descodificador a una entrada HDMI del televisor.
3. Connectar-se a Internet:
   • For a wired connection, connect an Ethernet cable from your router to the LAN port.
   • For a wireless connection, you will configure Wi-Fi during the initial setup.
4. Insert Smartcard: Carefully insert the Tivùsat Smartcard into the Ranura per a targetes intel·ligents on the side of the decoder, ensuring the chip faces downwards.

   This image shows the correct orientation for inserting the Tivùsat smartcard into the decoder's side slot.
5. Connectar l'alimentació: Connecteu l'adaptador d'alimentació a DC IN port and then plug it into a power outlet.
6. Encès: Gira el ON/OFF switch on the rear panel to the 'ON' position.

4.2 Assistent de configuració inicial

Upon first power-on, the decoder will guide you through an initial setup wizard. Follow the on-screen instructions to:

• Seleccioneu el vostre idioma.
• Connect to a Wi-Fi network (if not using wired LAN).
• Log in with your Google account to access Android TV features and the Google Play Store.
• Perform channel scanning for DVB-T2 and DVB-S2/Tivùsat.

Ensure your satellite dish is correctly pointed to the Eutelsat 13°E (Hot Bird) satellite for Tivùsat channels.

This image illustrates the core functionalities of the decoder, combining terrestrial, satellite, and on-demand content via Android TV.

5. Instruccions de funcionament

5.1 Funcionament bàsic

• Encès/apagat: Premeu el botó botó d'engegada vermell on the remote control to turn the decoder on or off (standby mode).
• Selecció de canals: Utilitza el CH +/- botons per canviar de canal seqüencialment o introduir el número de canal directament amb el teclat numèric.
• Control de volum: Utilitza el VOL+/- botons per ajustar el volum.
• Accés al menú: Premeu el botó MENÚ botó per accedir al menú principal de configuració i funcions.
• Informació: Premeu el botó INFO button to display current program information.
• EPG (Guia electrònica de programes): Premeu el botó EPG botó per view the program schedule.

5.2 Funcions de Smart TV (Android TV)

The DIGIQUEST AX3 is powered by Android TV, allowing you to access a wide range of applications and streaming services.

This image displays the variety of streaming services and apps available through the Android TV interface, transforming your television into a comprehensive smart entertainment system.

• Google Play Store: Accediu a la Google Play Store per descarregar i instal·lar aplicacions addicionals.
• Aplicacions preinstal·lades: Enjoy pre-installed apps such as Prime Video, Rai Play, Mediaset Infinity, YouTube, Now, Dazn, Disney+, and Paramount.
• Navegació de l'aplicació: Use the remote control's directional pad and OK button to navigate through the Android TV interface and launch applications.

Important: Netflix is not supported on this model.

5.3 Control per veu (Assistent de Google)

The remote control features integrated Google Assistant for voice commands.

This image highlights the remote's voice control capability, allowing users to interact with the decoder using spoken commands.

• Activa el control per veu: Premeu el botó Botó de l'Assistent de Google (microphone icon) on your remote control.
• Comandes de veu: Speak clearly into the remote control's microphone. Examples:
  • "Open YouTube"
  • "Show action movies"
  • "Switch to Rai 1"

5.4 Google Cast

The decoder includes built-in Google Cast functionality, allowing you to stream content from your compatible smartphone or tablet to your TV.

This image demonstrates the Google Cast feature, enabling seamless content sharing from mobile devices to the television screen.

• Ensure your smartphone/tablet and the decoder are connected to the same Wi-Fi network.
• Open a compatible app on your mobile device (e.g., YouTube, Google Photos).
• Toqueu Icona d'emissió (a rectangle with a Wi-Fi symbol in the corner) within the app.
• Select your DIGIQUEST AX3 decoder from the list of available devices.

5.5 Tivùsat Service

The decoder supports Tivùsat, providing access to a wide range of Italian and international satellite channels, including 4K and HD content.

This image illustrates the extensive channel offering of Tivùsat, including 4K and HD options, accessible through the decoder.

• Ensure your Tivùsat Smartcard is correctly inserted and activated.
• During initial setup, perform a satellite channel scan to find all available Tivùsat channels.
• For activation or further information on Tivùsat, please refer to the official Tivùsat weblloc o poseu-vos en contacte amb el seu servei d'atenció al client.

6. Manteniment

• Neteja: Use a soft, dry cloth to clean the decoder's exterior. Do not use liquid cleaners or abrasive materials.
• Ventilació: Ensure the decoder is placed in a well-ventilated area to prevent overheating. Do not block ventilation openings.
• Actualitzacions de programari: Periodically check for software updates through the decoder's settings menu to ensure optimal performance and access to the latest features.
• Emmagatzematge: If storing the decoder for an extended period, disconnect it from power and store it in a cool, dry place.

7. Solució De Problemes

If you encounter issues with your DIGIQUEST AX3 decoder, refer to the following common problems and solutions:

For further assistance, please contact DIGIQUEST customer support.

8. Especificacions

9. Garantia i Suport

Garantia del producte: The DIGIQUEST AX3 Tivùsat Universal 4K Combo Decoder comes with a 2 any de garantia des de la data de compra. Si us plau, conserveu el comprovant de compra per a reclamacions de garantia.

Atenció al client: DIGIQUEST offers dedicated customer support within Italy. For technical assistance, troubleshooting, or warranty inquiries, please visit the official DIGIQUEST website or refer to their social media channels for contact information.

Podeu trobar més informació i recursos de suport a DIGIQUEST Brand Store.