DIGIQUEST Q99 4K

DIGIQUEST Q99 4K Combo Decoder User Manual

Model: Q99 4K (RICD1251) | Brand: DIGIQUEST

Introducció

The DIGIQUEST Q99 4K Combo Decoder is a versatile receiver designed to provide access to both satellite (tivùsat) and digital terrestrial television channels. Featuring 4K Ultra HD resolution, HbbTV interactive services, and the ability to activate recording functions, this decoder offers a complete entertainment experience. This manual will guide you through the installation, operation, and maintenance of your new device.

Davant view of the DIGIQUEST Q99 4K decoder

Davant view of the DIGIQUEST Q99 4K Combo Decoder, showing the display and control buttons.

Què hi ha a la caixa

Si us plau, comproveu el contingut del paquet per assegurar-vos que hi hagi tots els elements:

  • DIGIQUEST Q99 4K Combo Decoder
  • 2-in-1 Remote Control
  • Adaptador d'alimentació
  • Cable HDMI
  • tivùsat Smartcard
  • Manual d'usuari (aquest document)
Contents of the DIGIQUEST Q99 4K decoder package

The package includes the receiver, remote, power adapter, HDMI cable, and tivùsat smartcard.

Guia de configuració

1. Desembalatge i col·locació

Carefully remove the decoder from its packaging. Place the decoder on a flat, stable surface near your television, ensuring adequate ventilation around the unit to prevent overheating.

2. Smartcard Insertion

The tivùsat smartcard is essential for accessing encrypted tivùsat channels. Insert the smartcard into the designated slot on the decoder with the chip facing downwards and towards the decoder's interior.

Close-up of the tivùsat 4K smartcard

The tivùsat 4K smartcard included with your decoder.

Diagram showing how to insert the tivùsat smartcard into the decoder

Follow the diagram to correctly insert the smartcard into the decoder's slot.

3. Connexió del descodificador

Ensure your television and decoder are turned off before making any connections.

  1. Satellite Antenna: Connect your satellite dish cable to the 'SAT IN' port on the rear of the decoder.
  2. Terrestrial Antenna: Connect your digital terrestrial antenna cable to the 'RF IN' port.
  3. Connexió HDMI: Use the provided HDMI cable to connect the 'HDMI OUT' port on the decoder to an available HDMI input on your television.
  4. Potència: Connect the power adapter to the 'DC IN 12V' port on the decoder, then plug the adapter into a wall outlet.
  5. Connexions opcionals:
    • USB: For media playback or activating recording, connect a USB storage device to one of the USB ports.
    • LAN: For internet connectivity and HbbTV services, connect an Ethernet cable to the 'LAN' port.
    • Sortida d'àudio: For external audio systems, use the 'AV' (analog) or 'S/PDIF' (optical) audio outputs.
Rear panel of the DIGIQUEST Q99 4K decoder showing all connection ports

Acabatview of the rear panel connections on the DIGIQUEST Q99 4K decoder.

Detailed diagram of the rear panel connections for the DIGIQUEST Q99 4K decoder

Detailed diagram labeling each connection port on the rear of the decoder.

4. Initial Setup and Channel Scan

After connecting all cables, turn on your television and select the correct HDMI input. Then, power on the DIGIQUEST Q99 4K decoder. The first-time setup wizard will appear:

  1. Selecció d'idioma: Trieu el vostre idioma preferit.
  2. Country Selection: Seleccioneu el vostre país.
  3. Cerca de canals: The decoder will prompt you to perform an automatic channel scan for both satellite and terrestrial signals. Follow the on-screen instructions to complete this process. This may take several minutes.
  4. Smartcard Activation: Ensure your tivùsat smartcard is activated. You can usually do this online via the tivùsat weblloc.

Instruccions de funcionament

1. Control remot

The included 2-in-1 remote control can operate both your DIGIQUEST Q99 4K decoder and your television, simplifying your viewing experience. Refer to the remote control section in the full manual for programming instructions for your TV.

The 2-in-1 remote control for the DIGIQUEST Q99 4K decoder

The multi-functional 2-in-1 remote control.

Diagram illustrating the 2-in-1 remote control functionality for both the decoder and TV

This diagram shows how the 2-in-1 remote can control both your TV and the decoder.

2. Funcions bàsiques del televisor

  • Navegació de canals: Use the 'P+' and 'P-' buttons to change channels. Enter channel numbers directly using the numeric keypad.
  • Control de volum: Use the 'VOL+' and 'VOL-' buttons.
  • Accés al menú: Press the 'MENU' button to access the main menu for settings, channel lists, and other features.
  • Guia electrònica de programes (EPG): Premeu el botó 'EPG' per a view horaris del programa.

3. HbbTV and On-Demand Content

The DIGIQUEST Q99 4K supports HbbTV (Hybrid Broadcast Broadband TV), allowing access to interactive services and on-demand content like RaiPlay and Mediaset Infinity, provided the decoder is connected to the internet via the LAN port.

  • When watching a compatible channel, an on-screen prompt may appear to access HbbTV services. Press the indicated colored button (usually red) on your remote to launch.
  • Navigate HbbTV menus using the remote's arrow keys and 'OK' button.
A family watching TV, demonstrating the interactive HbbTV features of the DIGIQUEST Q99 4K decoder

Enjoy interactive content and on-demand services with HbbTV.

Screenshot showing available HbbTV services like Rai Play and Mediaset Infinity

Access popular streaming platforms directly through HbbTV.

4. Recording and Timeshift (Optional Activation)

The recording and Timeshift functions require a USB storage device (not included) and may need to be activated. Connect a USB stick or external hard drive to one of the decoder's USB ports.

  • Activating Recording: The recording function can be activated once. Refer to the decoder's on-screen menu or the full manual for specific activation steps.
  • Recording Programs: Once activated, you can record programs by pressing the 'REC' button on the remote control or scheduling recordings via the EPG.
  • Timeshift (Pause Live TV): Press the 'PAUSE' button during live TV to temporarily pause the broadcast. Press 'PLAY' to resume.
A family watching TV, with a visual cue indicating the recording function of the DIGIQUEST Q99 4K decoder

Record your favorite shows and pause live TV with the optional recording function.

Graphic indicating the activatable recording function

The recording function can be activated once for permanent use.

5. Reproductor multimèdia

The decoder supports media playback from a connected USB storage device. Access the Media Player function through the main menu to view fotos, reproduir música o mirar vídeos.

6. Control parental

Set up parental control features through the decoder's menu to restrict access to certain channels or programs based on age ratings.

Manteniment

Neteja

To clean the decoder, disconnect it from the power supply. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or abrasive materials.

Actualitzacions de programari

The decoder may receive software updates to improve performance or add new features. These updates can be performed automatically over the air (OTA) or via USB. Check the system settings menu for update options.

Resolució de problemes

ProblemaCausa possibleSolució
No picture/No signalIncorrect HDMI input selected on TV; Loose cable connections; Antenna/dish issue.Check TV input; Ensure all cables are securely connected; Verify antenna/dish alignment.
El comandament a distància no funcionaDead batteries; Obstruction between remote and decoder; Remote not paired (if applicable).Replace batteries; Remove obstructions; Refer to remote control section for pairing.
Sense soTV/decoder volume too low or muted; Incorrect audio output settings.Increase volume, unmute; Check audio settings on TV and decoder.
Cannot access tivùsat channelsSmartcard not inserted correctly or not activated.Reinsert smartcard; Ensure smartcard is activated on the tivùsat weblloc.

Especificacions

CaracterísticaDetall
MarcaDIGIQUEST
Número de modelRICD1251
Dimensions del producte (PxWxH)15.3P x 21l x 4h cm
Tecnologia de connectivitatHDMI, USB
Ports USB totals2
Mode de sortida d'àudioestèreo
Ports HDMI totals1
Dispositius compatiblesTelevisió
Voltage240 Volts
Satellite Service Descriptiontivùsat
Total Video Output Ports1
Resolució de sortida de vídeo2160p pixels (4K UHD)
Estàndards suportatsDVB-S2, DVB-T2, HbbTV, HEVC Main 10 (10 bit)
Format de pantalla16:9
Product label for the DIGIQUEST Q99 4K decoder, showing model number RICD1251 and power specifications

Product label with model and power information.

Garantia i Suport

Garantia

This DIGIQUEST product comes with a 24 mesos de garantia des de la data de compra, cobrint defectes de fabricació.

Atenció al client

DIGIQUEST offers dedicated customer support throughout Italy. For assistance, please visit the official DIGIQUEST website or their social media channels for contact information and support resources.

Weblloc: www.digiquest.it (Si us plau, consulteu la informació oficial) website for the most current contact details.)

© 2024 DIGIQUEST. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.