1. Introducció
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Samsung WindFree AI Pro 12,000 BTU Inverter Split Air Conditioner. Please read this manual thoroughly before using the appliance and keep it for future reference.
The Samsung WindFree AI Pro air conditioner is designed to provide comfortable cooling without direct cold airflow, thanks to its innovative WindFree technology. It features an Inverter compressor for energy efficiency, integrated Wi-Fi for smart control, and an R32 ecological refrigerant.
2. Informació de seguretat
Seguiu sempre les precaucions de seguretat bàsiques quan utilitzeu aparells elèctrics per reduir el risc d'incendi, descàrrega elèctrica o lesions.
- Ensure the air conditioner is installed by a qualified professional.
- No intenteu reparar o modificar la unitat vosaltres mateixos. Poseu-vos en contacte amb el personal de servei autoritzat.
- Desconnecteu sempre l'alimentació abans de netejar o fer manteniment.
- No introduïu els dits ni objectes estranys a l'entrada o sortida d'aire.
- Mantenir els materials d'embalatge fora de l'abast dels nens.
- Use only the specified power supply (220V, 60Hz).
- Assegureu-vos de posar a terra adequadament per evitar descàrregues elèctriques.
3. Producte acabatview i Característiques
Your Samsung WindFree AI Pro air conditioner combines advanced technology with user-friendly features for optimal comfort and efficiency.
Característiques principals:
- Tecnologia WindFree™: Cools the room without direct cold airflow, utilizing 23,000 micro-holes for gentle air dispersion.
- Compressor digital inversor: Provides efficient and stable cooling, reducing energy consumption.
- Wi-Fi integrat: Control your air conditioner remotely via the SmartThings app, or with voice assistants like Alexa, Google Assistant, and Bixby.
- Mode d'energia IA: Optimizes energy consumption based on usage patterns.
- Mode de refredament ràpid: Refreda ràpidament l'habitació a la temperatura desitjada.
- Anti-Bacteria Copper Filter: Helps maintain air quality by filtering dust and bacteria.
- Funció de neteja automàtica: Automatically dries the evaporator to prevent mold and bacteria growth.
- Refrigerant R32: Environmentally friendly refrigerant with lower global warming potential.
- Blue Fin Dura+ Protection: Anti-corrosion coating on the outdoor unit's condenser for enhanced durability.

Image: The indoor unit illustrating WindFree™ Comfort Cooling with 23,000 micro-holes for gentle air distribution, compared to conventional direct airflow.

Image: The indoor unit highlighting WindFree™ Energy Saving, showing how gentle airflow can lead to significant energy savings compared to rapid cooling with an open vane.
4. Configuració i instal·lació
Proper installation is crucial for the performance and longevity of your air conditioner. It is highly recommended that installation be performed by a certified technician.
4.1 Comprovacions prèvies a la instal·lació:
- Verify the power supply matches the unit's requirements (220V, 60Hz).
- Ensure the installation location for both indoor and outdoor units allows for proper airflow and maintenance access.
- Confirm that the wall structure can support the weight of the indoor unit.
4.2 Installation Steps (Summary for reference, professional installation required):
- Mount the indoor unit (evaporator) on a suitable wall, ensuring it is level.
- Install the outdoor unit (condenser) on a stable surface, away from direct sunlight or obstructions.
- Connect the refrigerant piping between the indoor and outdoor units. Ensure proper vacuuming and charging with R32 refrigerant (0.43 kg factory charge).
- Connect the electrical wiring, ensuring correct polarity and grounding.
- Perform a leak test on all refrigerant connections.
- Conduct a test run to verify proper operation of all modes.
Nota: The maximum vertical distance (desnível máximo) between units is 8 meters, and the maximum piping length (distância máxima de tubulação) is 15 meters.
5. Instruccions de funcionament
Your air conditioner can be controlled using the included remote control or via the SmartThings app on your smartphone.
5.1 Remote Control Operation:
Use the remote control to select operating modes, adjust temperature, and set fan speed.
- Botó d'encesa: Encén/apaga la unitat.
- Botó de mode: Cicla pels modes de funcionament:
- Genial: Standard cooling.
- WindFree™: Gentle cooling without direct airflow.
- Ventilador: Circula l'aire sense refredar.
- Dry (Dehumidification): Redueix la humitat.
- Automàtic: Automatically selects the optimal mode based on room temperature.
- Ajust de temperatura: Utilitzeu les fletxes amunt/avall per ajustar la temperatura desitjada.
- Velocitat del ventilador: Ajusta la velocitat del ventilador (Automàtic, Baixa, Mitjana, Alta).
- Refredament ràpid: Activates rapid cooling.
- Mode de repòs: Optimitza la temperatura i la velocitat del ventilador per a un son còmode.
- Funció de swing: Controls the horizontal and vertical airflow direction (automatic 4-direction swing).
- Temporitzador: Sets a timer for automatic On/Off.
5.2 SmartThings App and Voice Control:
With integrated Wi-Fi, you can control your air conditioner from anywhere using the Samsung SmartThings app on your smartphone or through compatible voice assistants.
- Download the Samsung SmartThings app from your device's app store.
- Segueix les instruccions de l'aplicació per connectar l'aire condicionat a la xarxa Wi-Fi de casa teva.
- Once connected, you can remotely power on/off, change modes, adjust temperature, and monitor energy usage.
- Integrate with voice assistants (Alexa, Google Assistant, Bixby) by linking your SmartThings account in their respective apps.

Image: Demonstrates Wi-Fi connectivity via SmartThings, allowing control from a smartphone and compatibility with voice assistants like Bixby, Google Assistant, and Amazon Alexa.
6. Manteniment
Regular maintenance ensures optimal performance, energy efficiency, and air quality.
6.1 Neteja del filtre:
The Anti-Bacteria copper filter should be cleaned regularly. The unit will display a "Filter Clean" notice when cleaning is recommended.
- Apagueu l'aire condicionat i desconnecteu-lo de la font d'alimentació.
- Obriu el panell frontal de la unitat interior.
- Traieu el(s) filtre(s) d'aire.
- Clean the filter(s) with a vacuum cleaner or wash them with lukewarm water and a mild detergent.
- Rinse thoroughly and allow to dry completely in a shaded area before re-installing.
- Tanqueu el panell frontal.
6.2 Auto Clean Function:
The Auto Clean function automatically dries the evaporator coil to prevent mold and bacteria buildup. It activates after the unit is turned off from cooling or dry mode.
- To activate/deactivate Auto Clean, refer to your remote control or SmartThings app settings.
6.3 Outdoor Unit Maintenance:
Periodically check the outdoor unit for any obstructions (leaves, debris) around the air inlet and outlet. Clean gently if necessary. Do not spray water directly onto the electrical components.
7. Solució De Problemes
Abans de contactar amb el servei tècnic, consulteu els següents problemes i solucions habituals.
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén. | No power, circuit breaker tripped, remote control battery low. | Comproveu el subministrament elèctric, reinicieu l'interruptor automàtic i substituïu les piles del comandament a distància. |
| Refrigeració insuficient. | Filtre d'aire brut, unitat exterior bloquejada, mode incorrecte seleccionat, habitació massa gran. | Clean air filter, clear obstructions from outdoor unit, select Cool or Fast Cool mode, ensure room size is appropriate for 12,000 BTU. |
| Soroll inusual. | Loose parts, foreign object, unit not level. | Check for loose parts, remove foreign objects, ensure unit is level. If noise persists, contact service. |
| Fuga d'aigua de la unitat interior. | Mànega de desguàs obstruïda, instal·lació incorrecta. | Check and clear drain hose. If issue persists, contact a professional for inspection. |
| Problemes de connexió Wi-Fi. | Router issues, incorrect password, unit too far from router. | Restart router, re-enter Wi-Fi password in SmartThings app, ensure unit is within Wi-Fi range. |
Si el problema persisteix després d'intentar aquestes solucions, poseu-vos en contacte amb el servei d'atenció al client de Samsung.
8. Especificacions
Detailed technical specifications for the Samsung WindFree AI Pro 12,000 BTU Inverter Split Air Conditioner.
| Característica | Especificació |
|---|---|
| Marca | Samsung |
| Model (Indoor Unit) | AR60H12D1AWNAZ |
| Model (Outdoor Unit) | AR60H12D1AWXAZ |
| Tipus | Split Inverter |
| Cicle | Cooling (Frio) |
| Gas refrigerant | R32 |
| Capacitat de refrigeració nominal | 12,000 BTU/h |
| Min/Max Cooling Capacity | 3,500 ~ 14,000 BTU/h |
| Voltage | 220 V |
| Freqüència | 60 Hz |
| Font d'alimentació | Via Outdoor Unit (ODU) |
| Energy Efficiency (Inmetro) | A (3.06 W/W) |
| Consum d'energia (refrigeració) | 1,150 W |
| Consum anual d'energia | 416 kWh/any |
| Volum del flux d'aire | 672 m³/h |
| Tipus de compressor | Inversor |
| Nivell de soroll (unitat interior) | 40/21 dBA (Silent Mode) |
| Nivell de soroll (unitat exterior) | 50 dBA |
| Tipus de bobina del condensador | coure |
| Protecció anticorrosió | Blue Fin Dura+ |
| Max Vertical Distance | 8 m |
| Longitud màxima de la canonada | 15 m |
| Origen | Brasil |
| Inmetro Registration | 012321/2024 |
| Anatel Approval | 10725-21-02752 |
Dimensions (aproximades):
- Unitat interior (evaporador): 299 x 820 x 215 mm (H x W x D)
- Unitat exterior (condensador): 620 x 834 x 375 mm (H x W x D)

Image: The outdoor unit, highlighting the use of R32 ecological refrigerant and the 10-year warranty on the Digital Inverter compressor.
9. Garantia i Suport
9.1 Informació sobre la garantia:
Your Samsung WindFree AI Pro air conditioner comes with a 10-year warranty on the Digital Inverter compressor. For specific terms and conditions, please refer to the warranty card included with your product or visit the official Samsung weblloc.
The product also features Blue Fin Dura+ anti-corrosion protection on the condenser coil, contributing to its long-term durability.
9.2 Atenció al client:
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Samsung customer support. You can find contact information on the official Samsung weblloc web o a la documentació del producte.
When contacting support, please have your model number (AR60H12D1AWNAZ) and serial number ready.