EdenPURE specializes in healthy-home products, including infrared heaters, air purifiers, and cooling fans designed for safety and energy efficiency.
EdenPURE is a prominent brand in the home environment market, widely recognized for its line of portable infrared heaters that utilize copper PTC technology to provide safe, even heat without compromising humidity or oxygen levels. Owned by Sci Direct, LLC, EdenPURE focuses on developing innovative products that enhance healthy living while remaining affordable for the average consumer.
Beyond heating solutions, the brand offers a diverse range of home appliances, including the popular Thunderstorm OxiLeaf air purifiers, bladeless fans, laundry wash systems, and vacuums. EdenPURE emphasizes durability and safety, supporting its products with a dedicated service network and readily available replacement parts.
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You can reach EdenPURE customer service for support and troubleshooting at 1-800-225-6595, or via email at custserv@edenpure.com.
To maintain accurate readings, it is recommended to clean the air quality sensor every 6 months using a dry soft towel or cotton swabs with rubbing alcohol.
The air dryer in the Oxileaf Laundry system should typically be replaced after approximately 13 months of use, or when the service light turns red and flashes.
Replacement parts and heating elements can be found on the official EdenPURE website or through their authorized service centers.
If the 'Add Water' light is on despite a full tank, the filter at the bottom of the water tank may be blocked and neeeds cleaning, or the pump may require troubleshooting.