KOZEN Manuals & User Guides

KOZEN is a technology brand specializing in smart commercial hardware and electronic accessories. The company's core product lineup includes advanced Android-based Point of Sale (POS) terminals and smart cash registers, such as the P18, D8, and P10 series, which are widely used for secure business transactions.

These devices typically feature integrated NFC, IC card readers, and thermal printers. Manufactured by Shanghai Xiangcheng Communication Technology Co., Ltd., KOZEN products are designed to streamline payment processing and business management. The brand also encompasses consumer computer peripherals, including high-performance gaming mice and mechanical keyboards.

• How do I force restart my KOZEN POS device?

  If the device crashes, press and hold the Power Button for approximately 10 seconds to restart it automatically.

• Where is the NFC reader located on the KOZEN P18?

  The NFC antenna is located at the bottom of the screen and is used to sense chips and acquire data via contactless methods.

• What type of thermal paper does the KOZEN P10 use?

  The P10 supports a 2-inch thermal paper roll with specifications of 57mm width and 40mm diameter.

• How do I connect the KOZEN D1 to a Wi-Fi network?

  Navigate to Settings > Network & internet > Wi-Fi. Select your network from the list and enter the password to connect.

• What are the system requirements for the KOZEN GX59 mouse driver?

  The gaming driver requires Windows 7 or higher, an internet connection, and 500 MB of free hard disk space.